Re: Comprehensive WCAG conformance leads to accessibility for all irrespective of the technology used-any statement to prove this legally?

India unfortunately uses universal design only in respect of consumer 
goods.

Regards,

Amar Jain

On 15/09/2022 12:47, Till Halbach wrote:

> Amar,
> 
> it appears the solution is not universally designed. Please see UN's 
> definition:
> 
> "Universal design" means the design of products, environments, 
> programmes and services to be usable by all people, to the greatest 
> extent possible, without the need for adaptation or specialized design. 
> "Universal design" shall not exclude assistive devices for particular 
> groups of persons with disabilities where this is needed.
> 
> https://www.un.org/development/desa/disabilities/convention-on-the-rights-of-persons-with-disabilities/article-2-definitions.html#:~:text=%E2%80%9CUniversal%20design%E2%80%9D%20means%20the%20design,for%20adaptation%20or%20specialized%20design.
> 
> The term "assistive devices" would include screen readers and is 
> definitely not limited to NVDA.
> 
> In many European countries, the universal design of ICT solutions is a 
> legal requirement, but I don't know what the situation in India is.
> 
> Best,
> 
> Till Halbach
> 
> On 14.09.2022 07:38, Amar Jain wrote:
> 
>> Det er ikke ofte du mottar e-post fra amarjain@amarjain.com. Finn ut 
>> hvorfor dette er viktig. [1]
>> 
>> Dear all,
>> 
>> By way of a quick introduction, I am Amar Jain, a corporate lawyer and 
>> a Certified Professional in Web Accessibility based out of India.
>> 
>> We have a case going on for inaccessibility of our tax submission 
>> portal. The vendor is Infosys, and the problem is that only those 
>> issues that we are highlighting are getting resolved and comprehensive 
>> audit is not being done due to commercial reasons.
>> 
>> Further, there seems to be hard coding for NVDA, as the portal is 
>> reasonably functional with NVDA and not with Jaws. The lack of audit 
>> is also leaving behind persons with other disabilities.
>> 
>> The argument of the vendor is that it is because of the architecture 
>> of the portal which is why NVDA will be the only screen reader which 
>> should be used for maximum functionality. Second argument is more 
>> legal in nature, which is to say that current Indian standards only 
>> restrict testing with NVDA which we can work around.
>> 
>> We need to prove to the Court that a comprehensive WCAG conformance is 
>> technology independent and irrespective of the technology that people 
>> use, a comprehensive conformance will ensure widest accessibility 
>> possible.
>> 
>> Is there any document which backs-up this statement and is there any 
>> precedent where comprehensive audit has been asked by way of a court 
>> order?
>> 
>> In nutshell, I need to convince the court that a comprehensive audit 
>> is the only way to go, and a comprehensive conformance to WCAG will 
>> not produce different results with different technologies in terms of 
>> accessibility.
>> 
>> Your valuable inputs will be greatly appreciated before September 22.
>> 
>> Regards,
>> 
>> Amar Jain
> 
> --
> Best regards,
> Till Halbach, seniorforsker / senior research scientist
> Norwegian Computing Center / Norsk Regnesentral (NR)  |  http://nr.no/
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Received on Thursday, 15 September 2022 08:35:30 UTC