- From: Amar Jain <amarjain@amarjain.com>
- Date: Wed, 14 Sep 2022 11:08:28 +0530
- To: w3c-wai-ig@w3.org
- Message-ID: <40b1086ae4961a2c4f5de096f6f6f761@amarjain.com>
Dear all, By way of a quick introduction, I am Amar Jain, a corporate lawyer and a Certified Professional in Web Accessibility based out of India. We have a case going on for inaccessibility of our tax submission portal. The vendor is Infosys, and the problem is that only those issues that we are highlighting are getting resolved and comprehensive audit is not being done due to commercial reasons. Further, there seems to be hard coding for NVDA, as the portal is reasonably functional with NVDA and not with Jaws. The lack of audit is also leaving behind persons with other disabilities. The argument of the vendor is that it is because of the architecture of the portal which is why NVDA will be the only screen reader which should be used for maximum functionality. Second argument is more legal in nature, which is to say that current Indian standards only restrict testing with NVDA which we can work around. We need to prove to the Court that a comprehensive WCAG conformance is technology independent and irrespective of the technology that people use, a comprehensive conformance will ensure widest accessibility possible. Is there any document which backs-up this statement and is there any precedent where comprehensive audit has been asked by way of a court order? In nutshell, I need to convince the court that a comprehensive audit is the only way to go, and a comprehensive conformance to WCAG will not produce different results with different technologies in terms of accessibility. Your valuable inputs will be greatly appreciated before September 22. Regards, Amar Jain
Received on Wednesday, 14 September 2022 21:59:14 UTC