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RE: WCAG v2.1 for mobile website evaluation

From: Subramanian, Poornima (PCL) <psubramanian@hagroup.com>
Date: Fri, 17 Aug 2018 15:29:08 +0000
To: Matt Elton <mattelton35@gmail.com>
CC: Elizabeth Linnetz <elizabeth.linnetz@theprimacy.com>, "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org>
Message-ID: <BYAPR07MB5367E822B601A9042D6EA7AFC03D0@BYAPR07MB5367.namprd07.prod.outlook.com>
I use JAWS 17 + IE, NVDA 2018 + Chrome for assessments.

Best,
Poornima.

From: Matt Elton [mailto:mattelton35@gmail.com]
Sent: Friday, August 17, 2018 11:13 AM
To: Subramanian, Poornima (PCL) <psubramanian@hagroup.com>
Cc: Elizabeth Linnetz <elizabeth.linnetz@theprimacy.com>; w3c-wai-ig@w3.org
Subject: Re: WCAG v2.1 for mobile website evaluation

Thank you very much. All your replies have been very helpful in providing me with a fuller picture.

I have one more question (sorry for being greedy!). I've been told that it is best to match certain desktop screen readers with browsers. For example, IE with JAWS, NVDA with Firefox etc. With the newer desktop screen readers (like JAWS 18) is this still important? If so, what desktop screen reader would you use with Chrome?

Cheers,
Matt

On Fri, Aug 17, 2018 at 4:07 PM, Subramanian, Poornima (PCL) <psubramanian@hagroup.com<mailto:psubramanian@hagroup.com>> wrote:
That’s correct. Though the website is responsive, the user interface will have at least minimal change in terms of layout and presentation.

For example, the visual label in desktop label can act as a hidden label in mobile view. And, the elements presented as show/hide elements in mobile view coded differently on desktop view.

We initially test with Chrome mobile and desktop view to identify any change in the presentation on both views. This helps to a great extent to find out any missing labels, menu presentations, etc. to cover most of WCAG 2.0 guidelines.
Then, testing with keyboard to ensure the elements are keyboard accessible
Then, testing with both desktop (JAWS & NVDA) and mobile readers (VO, Talkback) to comply with full WCAG 2.0 standards.

Best,
Poornima.

From: Elizabeth Linnetz [mailto:elizabeth.linnetz@theprimacy.com<mailto:elizabeth.linnetz@theprimacy.com>]
Sent: Friday, August 17, 2018 10:23 AM
To: Matt Elton <mattelton35@gmail.com<mailto:mattelton35@gmail.com>>; w3c-wai-ig@w3.org<mailto:w3c-wai-ig@w3.org>
Subject: RE: WCAG v2.1 for mobile website evaluation

Hi Matt,

You’ll find different issues on a mobile vs. desktop view – even if most of the elements are the same, frequently the menu renders differently on mobile vs. desktop.  Tabs may render as accordions and need to be tested, and other elements may change as well. You’ll want to make sure that anything hidden in mobile renders properly on desktop and remains hidden from screen readers.  VoiceOver, TalkBack, JAWS, and NVDA all have different quirks as well.


From: Matt Elton [mailto:mattelton35@gmail.com]
Sent: Friday, August 17, 2018 10:07 AM
To: w3c-wai-ig@w3.org<mailto:w3c-wai-ig@w3.org>
Subject: WCAG v2.1 for mobile website evaluation

Hi everyone,

I hope you can help me with a question I have been thinking about for a while.

The updated WCAG v2.1 guidelines seem to be device independent but I was wondering if all the non-compliant issues would be discovered if someone was to conduct an assessment of a mobile version of a responsive site using just an iPhone (and VoiceOver). Is this sufficient or should the desktop version also be assessed (using a desktop screen reader like JAWS or NVDA).

Thank you very much for your help.

Cheers,
Matt

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