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RE: Issues with PDFs

From: Sean Murphy (seanmmur) <seanmmur@cisco.com>
Date: Wed, 29 Mar 2017 21:26:56 +0000
To: Amanda Lacy <lacy925@gmail.com>
CC: Duff Johnson <duff@duff-johnson.com>, w3c-wai-ig <w3c-wai-ig@w3.org>
Message-ID: <265b032ea8f744319f55833b7e86eb23@XCH-RCD-001.cisco.com>
Amanda,

Ctrl page up and ctrl page down moves by page when you are not in continuous mode. Ctrl shift g jumps to  a page. Cannot recall the command for table of contents which should be self documented when navigating the menus.


Sean Murphy
Accessibility Software engineer 
seanmmur@cisco.com
Tel: +61 2 8446 7751	Cisco Systems, Inc.
The Forum 201 Pacific Highway
ST LEONARDS
2065
Australia
cisco.com	
 
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-----Original Message-----
From: Amanda Lacy [mailto:lacy925@gmail.com] 
Sent: Thursday, 30 March 2017 8:19 AM
To: Sean Murphy (seanmmur) <seanmmur@cisco.com>
Cc: Duff Johnson <duff@duff-johnson.com>; w3c-wai-ig <w3c-wai-ig@w3.org>
Subject: Re: Issues with PDFs

Changing it to left-to-right reading order seems to have solved two of my current problems. Words have spaces between them and the cursor seems to stay where I leave it. Thanks!

And by "random access" I meant the ability to jump around to a given page, chapter, etc.

On 3/29/17, Sean Murphy (seanmmur) <seanmmur@cisco.com> wrote:
> Thanks for the reason why text join together. If you change the 
> reading mode to left to right, addresses this issue I have found in 
> the past. It does change the layout of course.
>
> In prior releases of Adobe reader did not loose the place when using Jaws.
> If I get the time, I might check.
>
> Sean Murphy
> Accessibility Software engineer
> seanmmur@cisco.com
> Tel: +61 2 8446 7751	Cisco Systems, Inc.
> The Forum 201 Pacific Highway
> ST LEONARDS
> 2065
> Australia
> cisco.com	
>
>  Think before you print.
> This email may contain confidential and privileged material for the 
> sole use of the intended recipient. Any review, use, distribution or 
> disclosure by others is strictly prohibited. If you are not the 
> intended recipient (or authorized to receive for the recipient), 
> please contact the sender by reply email and delete all copies of this message.
>
>
> -----Original Message-----
> From: Duff Johnson [mailto:duff@duff-johnson.com]
> Sent: Thursday, 30 March 2017 7:56 AM
> To: Amanda Lacy <lacy925@gmail.com>
> Cc: w3c-wai-ig <w3c-wai-ig@w3.org>
> Subject: Re: Issues with PDFs
>
> Hi Amanda,
>
>> I'm using NVDA and Windows 10 with Adobe reader. Can someone tell me 
>> why these things happen?
>>
>> I'm required to decide how many pages to display. If I choose "single 
>> page" I have to issue some command at the end of each page to keep 
>> reading. But if I choose "entire document", and the document is huge, 
>> Adobe reader crashes. Why should I need to worry about how much of 
>> anything is visible on the screen? Which setting just works without 
>> hassle?
>
> You didn’t say… but be sure you are using the latest version of Adobe 
> Reader.
>
> The fact that you can only read what’s on the screen / on the page 
> (PDF or
> HTML) isn’t an accessibility issue per se. I recognize that this isn’t 
> much comfort to you. Yes, super-long PDF documents can present 
> readability issues… but that problem is not PDF-specific.
>
>> Words blur together.
>
> This is due to poorly-tagged PDF files.
>
>> PDFs are full of these errors in my experience. How can I fix them?
>
> By complaining to the author that the files are poorly tagged, and are 
> thus inaccessible.
>
>> Adobe doesn't save my place. If I arrow around in a PDF, alt-tab away 
>> to go do something else, then alt-tab back, I'm never in the place 
>> where I left off. Why is that? Again, fixable?
>
> I can’t speak to the interaction between the PDF viewer and NVDA in 
> this context. It’s likely this behavior is “application-dependent”. I 
> suggest checking NVDA’s support content.
>
>> Also, what commands provide the most random access which you think I 
>> should know?
>
> I’m not sure I understand what you mean here.
>
> Duff.
>
Received on Wednesday, 29 March 2017 21:27:31 UTC

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