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RE: Issues with PDFs

From: Sean Murphy (seanmmur) <seanmmur@cisco.com>
Date: Wed, 29 Mar 2017 21:05:56 +0000
To: Duff Johnson <duff@duff-johnson.com>, Amanda Lacy <lacy925@gmail.com>
CC: w3c-wai-ig <w3c-wai-ig@w3.org>
Message-ID: <442d332c189640b0a6863f7e71ae9942@XCH-RCD-001.cisco.com>
Thanks for the reason why text join together. If you change the reading mode to left to right, addresses this issue I have found in the past. It does change the layout of course.

In prior releases of Adobe reader did not loose the place when using Jaws. If I get the time, I might check.

Sean Murphy
Accessibility Software engineer 
seanmmur@cisco.com
Tel: +61 2 8446 7751	Cisco Systems, Inc.
The Forum 201 Pacific Highway
ST LEONARDS
2065
Australia
cisco.com	
 
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-----Original Message-----
From: Duff Johnson [mailto:duff@duff-johnson.com] 
Sent: Thursday, 30 March 2017 7:56 AM
To: Amanda Lacy <lacy925@gmail.com>
Cc: w3c-wai-ig <w3c-wai-ig@w3.org>
Subject: Re: Issues with PDFs

Hi Amanda,

> I'm using NVDA and Windows 10 with Adobe reader. Can someone tell me 
> why these things happen?
> 
> I'm required to decide how many pages to display. If I choose "single 
> page" I have to issue some command at the end of each page to keep 
> reading. But if I choose "entire document", and the document is huge, 
> Adobe reader crashes. Why should I need to worry about how much of 
> anything is visible on the screen? Which setting just works without 
> hassle?

You didn’t say… but be sure you are using the latest version of Adobe Reader. 

The fact that you can only read what’s on the screen / on the page (PDF or HTML) isn’t an accessibility issue per se. I recognize that this isn’t much comfort to you. Yes, super-long PDF documents can present readability issues… but that problem is not PDF-specific.

> Words blur together. 

This is due to poorly-tagged PDF files.

> PDFs are full of these errors in my experience. How can I fix them?

By complaining to the author that the files are poorly tagged, and are thus inaccessible.

> Adobe doesn't save my place. If I arrow around in a PDF, alt-tab away 
> to go do something else, then alt-tab back, I'm never in the place 
> where I left off. Why is that? Again, fixable?

I can’t speak to the interaction between the PDF viewer and NVDA in this context. It’s likely this behavior is “application-dependent”. I suggest checking NVDA’s support content.

> Also, what commands provide the most random access which you think I 
> should know?

I’m not sure I understand what you mean here.

Duff.
Received on Wednesday, 29 March 2017 21:06:31 UTC

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