- From: Adam Powell <adam@adaminfinitum.com>
- Date: Fri, 3 Feb 2017 12:52:28 -0500
- To: WAI Interest Group <w3c-wai-ig@w3.org>
- Message-ID: <CALsiKnN0o12oKL41kLE3SvdNybHMCtP-_pDsJ_FeGChtWb+0xg@mail.gmail.com>
The difficulties described with ReCAPTCHA hold true for me as well. I don't have any disabilities that interfere with website usage but I use browser settings for privacy (enable "do not track", disable 3rd party cookies, clearing cookies, ad blockers, privacy badger, etc.). I rarely, get through ReCAPTCHA without having to complete a visual challenge that is often confusing (sometimes I get them wrong) and, from what I can tell, requires a mouse/click. Adam Powell http://www.adaminfinitum.com On Fri, Feb 3, 2017 at 10:25 AM, <accessys@smart.net> wrote: > > yes have run into that version and it doesn't work at all in a text based > webbrowser. > > Bob > > > On Fri, 3 Feb 2017, Jonathan Avila wrote: > > Date: Fri, 3 Feb 2017 14:54:39 +0000 >> From: Jonathan Avila <jon.avila@ssbbartgroup.com> >> To: "w3c-wai-ig@w3.org" <w3c-wai-ig@w3.org> >> Subject: RE: example of accessible captcha? >> Resent-Date: Fri, 03 Feb 2017 14:55:19 +0000 >> Resent-From: w3c-wai-ig@w3.org >> >> >> Yu just need to check the checkbox that says 'I am not a robot', and you >>> are good to go. The best part is that it is free to use. >>> >> >> Unfortunately in practice this doesn't work for many. I encounter >> reCAPTCHA almost every day and most of the time checking the checkbox >> presents me with images that I have to cipher through. The audio >> alternative in reCAPTCHA is so difficult to hear/understand that it's not >> practical for many people to use either. The instructions for the image >> select is confusing as well. For example, it may say select all images >> with street signs. It turns out you also have to select the poles the >> signs are on in order to pass the test. Another example required selecting >> images with store fronts -- some of which are subjective and hard to see >> for those who have visual impairments, contrast challenges, etc. >> >> Jonathan >> >> -----Original Message----- >> From: Ajay Sharma [mailto:ajaysharma89003@gmail.com] >> Sent: Friday, February 03, 2017 8:51 AM >> To: Karen Lewellen >> Cc: Andrew Kirkpatrick; w3c-wai-ig@w3.org >> Subject: Re: example of accessible captcha? >> >> Well, google has come up with an innovative way by using artificial >> intelligence and machine learning to make captcha usable by everyone, and >> they call it Google re-captcha , which personaly I feel is by far >> the easiest and accessible way to differentiate between humans and bots. >> Yu just need to check the checkbox that says 'I am not a robot', and you >> are good to go. The best part is that it is free to use. >> >> >> Cheers, >> Ajay >> >> On 02-Feb-2017, at 10:48 PM, Karen Lewellen <klewellen@shellworld.net> >> wrote: >> >>> >>> Hi Andrew, >>> These days the problem with your practical policy approach where >>> captcha is concerned is this. >>> If a company provides a service, like a bank account or shopping system >>> and they suddenly add a non-inclusive captcha, then those impacted >>> customers are barred from their accounts. >>> This is not a situation comparative totally with the rest of the WACG. >>> it can have swift immediate life impact for someone. >>> That is why in this thread picking on this success criteria warranted my >>> question. >>> I do agree with you about education. still developers are far more >>> than professionals in the field. A person creating a website for business >>> using tools out of the box becomes the developer. >>> More than conversations are needed here. Speaking only for myself I >>> feel the demand for such a default concept is more than high enough. >>> People cannot demand what they do not even know exists. Companies read >>> about yahoo start screaming for security issues, and find themselves with >>> an access issue that might be avoidable. sometimes the best way to >>> educate comes from the tools or programs themselves. >>> Kare >>> >>> >>> On Thu, 2 Feb 2017, Andrew Kirkpatrick wrote: >>>> >>>> Karen, >>>> >>>> Based on say your personal professional experience how likely is it >>>>> that a small business owner creating an international e-commerce >>>>> website that may possibly reach millions, will automatically >>>>> understand this need on their own? >>>>> >>>> >>>> I don’t think that it is high enough, perhaps not high at all. I’m not >>>> sure that I would say that many of the WCAG 2.0 success criteria would meet >>>> that bar, so it may not be worth picking on 1.1.1 for that concern specific >>>> to CAPTCHA... >>>> >>>> The incident leading to my starting this thread involved, not a >>>>> small business owner, but a very very large Canadian company. >>>>> Said company used recaptcha to create their verification, and it >>>>> did not even manifest in their brain cells that an alternative was >>>>> possible, let alone required. >>>>> >>>> >>>> Sure, and that is why: >>>> 1) We are looking at requirements for a major overhaul of WCAG 2.0’s >>>> structure and approach to guidelines >>>> 2) People need to either educate themselves or hire experts - this is >>>> commonplace for compliance with many regulations where specific domain >>>> knowledge is needed. >>>> >>>> Now, if there was a point in installing recaptcha that the user >>>>> reached a message like this. >>>>> "warning! failure to provide an alternative captcha other than the >>>>> visual one chosen may result in human rights violations in your >>>>> jurisdiction, or may be just unfriendly! do you wish to proceed?" >>>>> Then I would feel the wording of 2.0 was enough...but it is possible >>>>> to use the program without learning about alternative captcha formats. >>>>> Therein may be the true issue. >>>>> >>>> >>>> I’m sure that google would appreciate the bug report! :) Seriously >>>> though, reCaptcha does provide alternatives built into the CAPTCHA, so it >>>> is possible that they satisfy the WCAG 2.0 requirements directly (I haven’t >>>> evaluated it so I can’t say). Still, even if a captcha provides an image >>>> and provides an audio version of the image, that wouldn’t meet all users >>>> needs since a deaf-blind user wouldn’t see the image or hear the audio, so >>>> other approaches are worth considering. >>>> >>>> In the best of all possible universes, automatically respecting the >>>>> diverse ways to use a computer regardless of body uniqueness would >>>>> flow effortlessly. We are not there yet. >>>>> So, why is it not the default to create alternatives to visual >>>>> captchas in programs that produce them? >>>>> Dancing outside of the box...as usual, >>>>> >>>> >>>> I’d say that it isn’t the default because the demand isn’t sufficient >>>> yet. Everyone on this list is a lot of people, but we are a small group >>>> relative to the population of developers in general. We need to keep >>>> talking to people and educating them on accessibility. We will get to that >>>> point I believe, but we aren’t there yet. >>>> >>>> AWK >>>> >>>> >>>> >>>>> >>>>> On Wed, 1 Feb 2017, Andrew Kirkpatrick wrote: >>>>>> >>>>>> It bears pointing out that WCAG 2.0 allows CAPTCHA, but requires >>>>>> accessible CAPTCHA. >>>>>> >>>>>> It seems that some people think that CAPTCHA is always an image-based >>>>>> test, but that is not the case, it is any method that is used to >>>>>> distinguish between an computer and a human. >>>>>> >>>>>> The only reason that CAPTCHA was called out in WCAG 2.0 was that it >>>>>> would cause a failure if there was an image on a web page that didn’t have >>>>>> an equivalent alternative, and that would defeat the purpose of the CAPTCHA >>>>>> image. If you do use an image-based CAPTCHA WCAG 2.0 just requires that you >>>>>> provide alternative CAPTCHA methods for accessibility purposes, which is >>>>>> just like if you need to provide an alternative to other types of >>>>>> inaccessible content. >>>>>> >>>>>> Thanks, >>>>>> AWK >>>>>> >>>>>> Andrew Kirkpatrick >>>>>> Group Product Manager, Standards and Accessibility Adobe >>>>>> >>>>>> akirkpat@adobe.com >>>>>> http://twitter.com/awkawk >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> >>>>>> On 1/31/17, 20:14, "Gian Wild" <gian@accessibilityoz.com> wrote: >>>>>>> >>>>>>> You might be interested in these articles: >>>>>>> CAPTCHA: Inaccessible to Everyone: >>>>>>> http://www.sitepoint.com/captcha-inaccessible-to-everyone/ >>>>>>> >>>>>>> CAPTCHA: How to do it right (ie. don't use CAPTCHA!): >>>>>>> http://www.linkedin.com/pulse/20140831232143-25659818-captcha-how- >>>>>>> to-do-it-right-ie-don-t-use-captcha >>>>>>> >>>>>>> -----Original Message----- >>>>>>> From: Karen Lewellen [mailto:klewellen@shellworld.net] >>>>>>> Sent: Wednesday, 1 February 2017 11:59 AM >>>>>>> To: Sean Murphy (seanmmur) <seanmmur@cisco.com> >>>>>>> Cc: w3c-wai-ig@w3.org >>>>>>> Subject: RE: example of accessible captcha? >>>>>>> >>>>>>> Well, at the risk of singing the same song again, a shared label >>>>>>> does not a shared experience make. >>>>>>> That you do not find an task difficult is absolutely fantastic...for >>>>>>> you. >>>>>>> It does not mean everyone within the same well label has your tools >>>>>>> your situations, or choices. >>>>>>> I was frankly stunned that assurance could get away with such a >>>>>>> clear problem. I Mean what if the person has another reading challenge? >>>>>>> Kicking them out because they cannot read when providing phones that >>>>>>> have no access at all is a tad much. >>>>>>> Kare >>>>>>> >>>>>>> >>>>>>> On Tue, 31 Jan 2017, Sean Murphy (seanmmur) wrote: >>>>>>>> >>>>>>>> Interesting, point in relation to text messages. AS I have vision >>>>>>>> loss myself, I didn't find it difficult. >>>>>>>> >>>>>>>> As there are more and more organisations using this as part of >>>>>>>> their security mechanism. One example that comes to mind is two step >>>>>>>> authentication. I suspect the challenge the example you provided is related >>>>>>>> to the assistive technology they had available on the mobile device. If the >>>>>>>> technology doesn't permit them to read text messages easily, then the >>>>>>>> solution will break for that group of users. Thus isn't full proof. >>>>>>>> >>>>>>>> The other ideas promoted I need to check out. As this is really a >>>>>>>> pain point for accessibility and disable users. >>>>>>>> >>>>>>>> Sean Murphy >>>>>>>> Accessibility Software engineer >>>>>>>> >>>>>>>> -----Original Message----- >>>>>>>> From: Karen Lewellen [mailto:klewellen@shellworld.net] >>>>>>>> Sent: Wednesday, 1 February 2017 10:28 AM >>>>>>>> To: Sean Murphy (seanmmur) <seanmmur@cisco.com> >>>>>>>> Cc: w3c-wai-ig@w3.org >>>>>>>> Subject: RE: example of accessible captcha? >>>>>>>> >>>>>>>> Hi sean, >>>>>>>> I personally dislike the text message idea for two reasons. >>>>>>>> first, you must provide your cell number, which if the site in >>>>>>>> question becomes compromised creates issues. >>>>>>>> second and most important though that method assumes that both a >>>>>>>> phone is available, and a phone with easy to access text messaging. >>>>>>>> I knew someone experiencing sight loss who got kicked out of the >>>>>>>> low cost American cell phone program because their provider called >>>>>>>> assurance wireless used text messages to contact members. The phone >>>>>>>> provided in the program had no accessible features so...they lost their >>>>>>>> service because they could not read the screen. >>>>>>>> I believe Google is behind recaptcha. If they no longer encourage >>>>>>>> the visual captcha, then recaptcha should not create as much. >>>>>>>> I agree totally with you about the audio editions of the challenges >>>>>>>> for many reasons. those are a poor solution in my experiences as well. >>>>>>>> Kare >>>>>>>> >>>>>>>> >>>>>>>> On Tue, 31 Jan 2017, Sean Murphy (seanmmur) wrote: >>>>>>>>> >>>>>>>>> Karen, >>>>>>>>> >>>>>>>>> I like the concept of sites which use text messages that appear on >>>>>>>>> your phone. Then you enter in the number they provide as the challenge. >>>>>>>>> >>>>>>>>> Audio caption solutions in my book are a negative experience >>>>>>>>> because if you cannot understand the audio output. Then you cannot complete >>>>>>>>> the form. As most audio challenges are distorted audio in the first place. >>>>>>>>> I and quite a lot of others find this method of authentication very poor. >>>>>>>>> This is of course to address the vision impairment community who cannot se >>>>>>>>> the challenge graphic. >>>>>>>>> >>>>>>>>> There was an article I read ages ago where I think google had >>>>>>>>> developed a method of not requiring the graphical challenge at >>>>>>>>> all and used a completely different method. I went looking for >>>>>>>>> the article and cannot find it. :-) >>>>>>>>> >>>>>>>>> Sean Murphy >>>>>>>>> Accessibility Software engineer >>>>>>>>> >>>>>>>>> -----Original Message----- >>>>>>>>> From: Karen Lewellen [mailto:klewellen@shellworld.net] >>>>>>>>> Sent: Wednesday, 1 February 2017 6:12 AM >>>>>>>>> To: w3c-wai-ig@w3.org >>>>>>>>> Subject: example of accessible captcha? >>>>>>>>> >>>>>>>>> Greetings all, >>>>>>>>> I seek a site that uses a captcha which does not involve an >>>>>>>>> image. by which I mean one using a math problem, or some other >>>>>>>>> interaction that differs from the letter number things often used. >>>>>>>>> Ideas? >>>>>>>>> Thanks, >>>>>>>>> Karen >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>>> >>>>>>>> >>>>>>>> >>>>>>> >> >> >
Received on Friday, 3 February 2017 17:53:27 UTC