Hi again Alan and all,
One more important point here.
Whose real-world? the real world is how you define it...just ask trump.
Seriously, suspending the assumption that you know anything about any
other person's world but your own must be the first line of compliance or
so I feel. Otherwise the knee jerk tendency to assume first and ask
never
kicks in.
Speaking only for myself, I feel such is especially true if you experience
a challenge yourself..a shared label does not a shared experience make.
here in Ontario one critical part of how the law is applied requires a
company to position themselves regarding an accommodation request..in
plain English that means you ask what is needed and why.
From a section 508 standpoint, I dare say that means you say what must
be present for the door to open at the basic level?
Because so many of you here are in the policy business the individual
human might not factor into your daily calendar. Never forget that you
are facilitating participation, not meeting guidelines, if that resonates.
just my two cents,
Kare
On Wed, 31 Aug 2016, ALAN SMITH wrote:
> Karen,
>
> I appreciate your insight into all of this.
>
> I’m challenged in supporting a client who must be accessible from a regulatory standpoint.
>
> In the real-world user find things don’t always match up with regulatory compliance guidelines.
>
> Best.
>
> Alan
>
> Sent from Mail for Windows 10
>
> From: Karen Lewellen