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RE: AW: APA Web Payments sub-group: ACTION-2078: Draft and send an email to the WAI-IG, asking for help with the PAUR -- DRAFT message

From: Katie Haritos-Shea <ryladog@gmail.com>
Date: Thu, 11 Aug 2016 07:58:07 -0400
Message-ID: <CAEy-OxFcbBR25gGExX6knJsL1t6oitR8AAke2nxdWwb1zm00HA@mail.gmail.com>
To: Howard Leicester <howard_leicester@btconnect.com>
Cc: Mario Batusic <mario.batusic@fabasoft.com>, WAI Interest Group <w3c-wai-ig@w3.org>, Chaals McCathie Nevile <chaals@yandex-team.ru>
Thank you Chaals and Howard for your input. These use cases will help.

Katie Haritos-Shea
703-371-5545

On Aug 11, 2016 6:50 AM, "Howard Leicester" <howard_leicester@btconnect.com>
wrote:

> Thanks Chaals, Katie and All
>
>
>
> I’m DeafBlind and dependent on screen-readers on laptops and mobiles (as
> we call them in the UK).
>
>
>
> I wouldn’t use my mobile (an IPhone5) for payment as it is virtually
> impossible to input numbers or text without a bluetooth keyboard (screen
> display of characters/numbers to touch and input are poorly designed.
>
>
>
> Trouble, also, via a laptop. When paying, eg. Via Amazon, the website
> diverts to my bank account for permission to release funds.
>
>
>
> I am asked for a random selection of characters from my bank password – 1
> at a time, up to 3 characters.
>
>
>
> This is challenging as have to switch between screens to check password
> then go back to input.
>
>
>
> The password entries are also *ed out. So I have to know my keyboard very
> well to be sure of correct entries.
>
>
>
> Exgtra best,
>
> Howard (Leicester)
>
> Kent, England, UK.
>
>
>
>
>
> *From:* Chaals McCathie Nevile [mailto:chaals@yandex-team.ru]
> *Sent:* 11 August 2016 11:02
> *To:* 'WAI Interest Group' <w3c-wai-ig@w3.org>; Batusic, Mario <
> mario.batusic@fabasoft.com>
> *Subject:* Re: AW: APA Web Payments sub-group: ACTION-2078: Draft and
> send an email to the WAI-IG, asking for help with the PAUR -- DRAFT message
>
>
>
> On Fri, 05 Aug 2016 09:57:36 +0200, Batusic, Mario <
> mario.batusic@fabasoft.com> wrote:
>
> Hi Katie, All,
>
>
>
> Buying/paying something online works over a web site or a web application
> – better: something in between. So it  should suffice to make this web
> source accessible according to WCAG 2.0, improving all web application
> parts eventually with WAI-ARIA to make the paying process accessible.
>
>
>
>
>
>
>
> For me as a blind person the real problem during payment processes is the
> sometimes activated, very short time-out time that is inpossible to prolong.
>
> Futhermore I need a very clear statemnet about the current status of my
> payment: was the previous step OK and what exactly is the current one that
> I have to handle.
>
>
>
> Both of these are problems I have faced.
>
>
>
> Another is where the actual payment step means I temporarily lose the
> information about *what* I am paying for. This can cause pretty substantial
> levels of anxiety, as I suddenly can't make a last thorough check at the
> moment I most want to do so.
>
>
>
> cheers
>
>
>
>
>
> Ciao     Mario
>
>
>
> *Von:* Katie Haritos-Shea GMAIL [mailto:ryladog@gmail.com
> <ryladog@gmail.com>]
> *Gesendet:* Donnerstag, 04. August 2016 21:59
> *An:* public-apa@w3.org; 'WAI Interest Group' <w3c-wai-ig@w3.org>
> *Cc:* 'Janina Sajka' <janina@rednote.net>; ryladog@gmail.com
> *Betreff:* APA Web Payments sub-group: ACTION-2078: Draft and send an
> email to the WAI-IG, asking for help with the PAUR -- DRAFT message
>
>
>
> Dear APA Web Payments sub-group,
>
>
>
> Below is the message I intend to send to WAI-IG concerning the need to
> collect personal experiences of persons with disabilities to help us (the
> APA Web Payments sub-group) develop some use cases for the Payment
> Accessibility User Requirements (PAUR). Please send any additions or
> comments to me tonight, as I plan to send it out tomorrow.  Thanks!
>
>
>
>
>
>
>
> Email Subject: Call for Discussion: Help with use cases for the Payment
> Accessibility User Requirements (PAUR) document.
>
>
>
>
>
> Dear WAI Interest Group,
>
>
>
> We, the APA Web Payments sub-group, need your help. We would love to hear
> about personal experiences and frustrating issues that you, as persons with
> disabilities, have encountered, or might expect to encounter, when making
> payments on the web.
>
>
>
>
>
> HISTORY:
>
>
>
> The APA Web Payments sub-group, falls under the W3C’s Accessible Platform
> Architectures (APA) Working Group. As many of you know APA’s mission is to
> ensure W3C specifications provide support for accessibility to people with
> disabilities.
>
>
>
>
>
> TOPIC FOR DISCUSSION:
>
>
>
> Our sub-group for Web Payments is working on Use Cases for the Payment
> Accessibility User Requirements (PAUR) document. This document is intended
> to present the accessibility requirements and needs that users with
> disabilities have with respect to making payments on the web.
>
>
>
> We will be collecting your personal experiences and turning them into use
> cases for the PAUR.
>
>
>
>
>
> HOW TO CONTRIBUTE:
>
>
>
> Please respond to *this* email list at: w3c-wai-ig@w3.org. If you share
> this email with others who are not on this list, please be sure that they
> understand they need to subscribe to this list before they can directly
> post here. See HOW TO SUBSCRIBE below.
>
>
>
> Please send your experiences, thoughts and feedback by *September 1st*.
>
>
>
> We also would welcome those with technical expertise in web payment
> design/development, finance and accessibility to join our sub-group.
>
>
>
>
>
> HOW TO SUBSCRIBE:
>
>
>
> Users will need to subscribe before they can directly post to this list.
> To join/subscribe to the WAI IG list, send an email to
> w3c-wai-ig-request@w3.org with “subscribe” as the subject line. Also,
> please invite your friends to join us on the WAI IG.
>
>
>
> Thank you for your support!
>
>
>
>
>
>
>
>
>
> ** katie **
>
>
>
> *Katie Haritos-Shea*
> *Principal ICT Accessibility Architect (WCAG/Section 508/ADA/AODA)*
>
>
>
> *Cell: 703-371-5545 <703-371-5545> **|* *ryladog@gmail.com
> <ryladog@gmail.com> **|* *Oakton, VA **|* *LinkedIn Profile
> <http://www.linkedin.com/in/katieharitosshea/> | Office: 703-371-5545
> <703-371-5545> | @ryladog <https://twitter.com/Ryladog>*
>
>
>
>
>
> --
>
> Charles McCathie Nevile - web standards - CTO Office, Yandex
> chaals@yandex-team.ru - - - Find more at http://yandex.com
>
Received on Thursday, 11 August 2016 11:58:37 UTC

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