- From: Paul Bohman <paul.bohman@deque.com>
- Date: Wed, 16 Sep 2015 22:56:38 -0400
- To: Chaals McCathie Nevile <chaals@yandex-team.ru>
- Cc: Phill Jenkins <pjenkins@us.ibm.com>, WAI Interest Group <w3c-wai-ig@w3.org>
- Message-ID: <CA+20umFV7sYfDOC8zed11VV_Znprb1XK-8ZgFEMUBYKk6cBcPw@mail.gmail.com>
"...seems more than a little myopic." Or, to put a friendlier spin on the conversation, perhaps I should say that it just seems overly optimistic. By the way, hello Chaals! Good to hear from you. Paul Bohman, PhD Director of Training, Deque Systems, Inc 703-225-0380, ext.121 https://DequeUniversity.com On Wed, Sep 16, 2015 at 9:57 PM, Paul Bohman <paul.bohman@deque.com> wrote: > In response to this: > > For other people, you have to start by giving them life experience. Good >>> luck with that. >> >> >> >> Parents and teachers do it all the time. What's the problem? >> > > My response: Ok, if you've got a semester (or 18 years, or some other > appropriate time frame) to work with, and the world as your classroom, > that's great. I assumed we were talking about a web page, in which case, > time and space are limited, as are your ability to discern the character > and needs of the audience. > > Also, the reason I used a three-year old in my example was to push the > point on the ability to comprehend. I've worked with adults who will never > exceed the capacity of a three-year old (or 8 or some other age, depending > on the individual) for comprehension of complex ideas. Dyslexia and > dyscalculia pale in comparison to the challenge of designing content for > someone like that. And yet, I've seen websites designed precisely for > adults with the maximum cognitive capacity of children. The web sites I'm > thinking of use pictures, videos, audio, and games, and essentially no text > or only very limited text. One such web site was for job training. The web > site showed examples of people doing various jobs, and asked users to > respond to questions like "which job looks more interesting to you?" The > navigation usually consisted of a choice between only two items, which were > usually pictures, and the pathway through the site was essentially > sequential, with no real menu. The site was radically different than nearly > every other web site, and would be inappropriate, or at least not very > useful, to most audiences. > > So, can you design web sites for people with limited comprehension? > Absolutely. But none of the target users of those web sites were going to > understand the totality of "change management theory" in large > organizations. Try as you might, they won't be able to run a large > organization based on what you teach them, no matter how well or how simply > you explain it. > > And it really does come down to the complexity of the information, at > least with the audiences I'm talking about. These adults have had life > experiences, but they didn't comprehend those life experiences as fully as > someone with average intelligence would have -- because of the complexity > of those life experiences -- so they are on par with the child of 3 or 8 or > whatever age is comparable for that individual. The root of their > difficulty or inability to comprehend is in the complexity of the > information, and, by extension, their inability to connect disparate pieces > of information, or to recognize patterns, or to critically analyze and draw > conclusions. They might also have issues forming long term memories, or may > have other limitations. > > That said, there are specific conditions of the brain -- defects, > injuries, diseases, etc. -- that target very specific parts of perception > or cognition, in which case they don't have a generalized inability to > process complexities, but rather a very specific deficiency. In some of > those cases, simple language may help. In other cases -- like aphasia -- > language itself may be the problem, and you're going to have to come up > with another way to convey information that doesn't use language at all. > > There are so many variations of human cognitive deficiency that your > concluding question of "What's the problem?" -- aside from being casually > dismissive -- seems more than a little myopic. > > > Paul Bohman, PhD > Director of Training, Deque Systems, Inc > 703-225-0380, ext.121 > https://DequeUniversity.com > > >
Received on Thursday, 17 September 2015 02:57:31 UTC