- From: Karl Groves <karl@karlgroves.com>
- Date: Wed, 17 Aug 2011 14:24:58 -0400
- To: accessys@smart.net
- Cc: John Foliot <jfoliot@stanford.edu>, Karen Lewellen <klewellen@shellworld.net>, EmbedPlus <ext@embedplus.com>, w3c-wai-ig@w3.org
> > I will not forget their faces and the desire to connect. and for many of them lynx is the advanced browser. > I'd still like to see data which substantiates your claim that this is "common". As long as we (accessibility people) continue to treat accessibility as an all-or-nothing topic, people who are not accessibility people will continue to regard us as unreasonable hysterics. With all due respect, your messages on this topic do more to substantiate this all-too-common feeling. Statements like "the web is not accessible until everyone can use it. and I define "everyone" as everyone." are extremely unreasonable and fail to take into consideration the fact that other things matter, too - sometimes just as much as accessibility and frankly some things even more than accessibility. I remember talking to someone right after the Target lawsuit was filed and they said "Good! I hope NFB bankrupts them!". I've heard other statements aimed at JetBlue and major US Government agencies like SSA, SBA and IRS. Everytime I hear things like that, it makes me embarrassed for the person who said it. What people like this fail to understand is that these companies and organizations still have a job to do. In the case of the government, for instance, they still need to fulfill the mandate set forth upon them from the taxpayer. They still need to do the job that their country's citizens have asked (and funded) them to do. Educational institutions still need to educate students. Private companies still need to conduct commerce. The person who said they wanted Target to go bankrupt was so myopically focused on accessibility, they ignored the fact that Target employes 355,000 people across 1750 locations in the United States and are a major employer in Minneapolis. "Bankrupting" Target because of an inaccessible website would have done far more harm than good, but people with such extremist views don't seem to understand or care about this. Wanting every website on earth to be accessible to everyone is a great idea. I'd love it. Its funny, because it would put me out of a job, but I think it would be a great thing. Maybe I'd go work in the music business again or something. *Expecting* the web to be accessible to everyone is unrealistic. Its like expecting politicians to be honest. It won't happen, and beating our chests about it won't do anything but make outsiders more resistant to the idea. Instead, what we need to do is understand that, as John put it: Perfection is the enemy of the good. We need to place reasonable expectations on organizations and their developers. We need to guide them toward making the highest impact changes first and deferring that which takes more time. We need to educate them and give them guidance on practical and realistic approaches that work for *most* people in *most* circumstances and understand that there may be some cases where not *everyone* can be accommodated in every situation. Karl
Received on Wednesday, 17 August 2011 18:25:34 UTC