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Re: W3/WCAG Guideline Outlook 2007 html messages

From: David Woolley <forums@david-woolley.me.uk>
Date: Sat, 12 Sep 2009 10:54:56 +0100
Message-ID: <4AAB6FF0.5030703@david-woolley.me.uk>
To: w3c-wai-ig@w3.org
Bill Tipton wrote:

> The message has images with no text alternative when you open and read 
> the message with Jaws 10.

In my experience, HTML email is so far from meeting accessibility 
requirements that I'm not sure I'd want to pick on one point.  The 
reality is that it is there to allow people to produce WYSIWYG emails, 
when using the same brand of software at both ends.

It is just possible that some clients can behave well with a well 
trained writer, but the software is not intended to be used primarily by 
well trained writers.

Specifically on alt text for images.  That is primarily a rssponsibility 
  for writers.  Tools can make it impossible, by not exposing the 
necessary user interfaces to the writer, but no tool can produce useful 
alternative text without the help of the writer.
David Woolley
Emails are not formal business letters, whatever businesses may want.
RFC1855 says there should be an address here, but, in a world of spam,
that is no longer good advice, as archive address hiding may not work.
Received on Saturday, 12 September 2009 09:55:38 UTC

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