- From: Joachim Andersson <joachim.andersson@etu.se>
- Date: Fri, 5 Sep 2008 14:40:52 +0200
- To: "Accessys@smart.net" <accessys@smart.net>
- Cc: "Harry Loots" <harry.loots@ieee.org>, "James Craig" <jcraig@apple.com>, "John Foliot" <foliot@wats.ca>, "wai-ig list" <w3c-wai-ig@w3.org>, "wai-xtech@w3.org WAI-XTECH" <wai-xtech@w3.org>, webaim-forum@list.webaim.org
- Message-ID: <a92e08980809050540s77552482re65872e1bf6b24a2@mail.gmail.com>
I see your point. Well, I guess as long as it's lawsuits and sit ins, it may have a point. But my experience is that "wacking people on the head" (meaning not focusing on the issue, but just showing anger) is very common. I think this is sad, as many goals could be reached if we cooperate. For example, I've educated blind people on web accessibility. But as I am not blind myself I need to be very careful doing that. I need to listen, to learn how their reality works, in order to provide them with correct information, in a way accessible to them. I am truly amazed about the ideas I've learned from these people. I have learned these things because I have taken the time to listen, and they have let me in to see things their way. This is a way of cooperating that really works. I just wonder how we get the world to realize this. Any ideas are truly welcome! Joachim Andersson 2008/9/4 Accessys@smart.net <accessys@smart.net> > > there's an old story here about the man who had a mule that would work > from sun up to sun down, and never balk, followed all the instructions > of the farmer and this amazed the reporter who was sent out to check > on this. so he followed the farmer. and the next morning the farmer > went out to hook up the mule to the plow and he picked up a big board > and whacked the mules head a few times, then hooked up the plow and > went out and had a productive day. > > the reporter asked why he hit the mule, and the old farmer just said. > it was to get his attention!! > > sometimes lawsuits and sit ins etc are just needed to get thier > attention. > > Bob > > > > > On Thu, 4 Sep 2008, Joachim Andersson wrote: > > > If someone hit me in the face I would think twice about making an effort > to > > help him, wouldn't you? I'm from Sweden. The country where everyone's > > complaining, noone's doing anything about things and the complaints > lining > > up. > > In my line of work I meet many people with disabilities of all kinds, who > > are very competent and they're doing a great job working with web > > accessibility and solutions to help others. But these people are those > that > > don't march and such. They have found other, more effective ways of > reaching > > their goals. > > > > I realize the importance of marching and so on, but 1975 is another time > > than 2008. In Sweden, Canada and the United States there are laws on how > > accessibility should be a part of development. In Canada and the United > > States there is Section 508, demanding that public service web content > > should conform to WAI recommendations and in Sweden we have laws pointing > at > > UN resolutions on human rights, including information on every persons > right > > to access and understand information. And there is progress, wouldn't you > > say? > > > > I ask myself, if it's possible to get Swedish authorities to make these > > changes, is it not possible to make companies like those mentioned to do > the > > same? After all, they all talk about sales and market share. The largest > > customer to Microsoft in Sweden is without a doubt public sector > (including > > schools, hospitals, authorities and many more). The Swedish law is about > to > > change. There will be higher standards, more demands on authorities > > buying IT solutions in the future. They will not be allowed to chose a > > solution that does not provide any and all citizens to work in that > > environment, and to understand the outcome of it. So, in a way one could > say > > that Microsoft will not be selling anything to Swedish authorities if > they > > do not take action in both Windows, Office, IE8 and many other > applications. > > So what are the alternatives, you might ask. Well, Linux Ubuntu is > climbing > > so to speak. In this operating system there are built-in screen readers, > > magnifying software and much more. Well, there are such programs in > Windows > > too, but they do not give the users what they really need. It's more of > > "showing that they care" than good functionality. Ubuntu also has Mozilla > > Firefox built in, which is one of the web browsers trying to conform to > W3C > > standards. There is still much to ask from an alternative like this, but > > with these leagal changes in Sweden this will surely be an alternative. > > > > Again, I think providing these giant companies with information on how to > > solve a problem is the right way to do it. If we do that often enough, > they > > will eventually have to answer, or am I wrong? > > > > In fact, the first time I contacted Google I emediately got an answer > from > > Ian Hickson, telling me that they were going to look in to it. They > haven't > > reached that goal yet, but I am sure they're working on it. Ian Hickson > is > > also part of W3C HTML 5 Working Group, so conformance to web standards is > > most certainly something he has in mind. > > > > Never the less, I understand the need for people to march and sue, to > make a > > difference. It truely works wonders in the United States. Globally I > think > > we have to find other ways though. > > > > Joachim Andersson > > > > 2008/9/4 Accessys@smart.net <accessys@smart.net> > > > > > > > > many disability groups follow the carrot and stick approach, people > > > ofcolor asked to ride nicely for many years, and got nowhere so they > > > bocotted and marched and sued and many other things before they got > > > anywhere. > > > > > > people with disabilities including wheelchair users were required to > > > be served by public transit as early as 1975, but there was little if > > > any service, so folks in wheelchairs sued and sat in front of buses > > > and chained themselves to buses etc. finally in 1990 the ADA was > > > passed that included among other things the requirement to make buses > > > accessible, and people said "you could have asked nicely" they did for > > > 15 years and kept getting told next year, now there is transit. how > > > long has there been an ADA, how long has there been a WWW, this should > > > be a non issue except for the attitude of "they don't matter" and > > > we'll get a "roundtuit" unless there is presure and laws nothing > > > seemms to ever happen in the USA. > > > Was in Japan a few years ago and most things were accessible or > > > getting there, I asked to see a copy of their law and they looked at > > > me funny. they had standards on how to do it, but at the time no law > > > requiring it (I believe there is now an actual law) However while the > > > entire country was becoming accessible it was still rare to see a > > > person with a disability out using the stuff. again culture not law. > > > > > > Bob > > > > > > > > > > > > > > > On Thu, 4 Sep 2008, Joachim Andersson wrote: > > > > > > > I couldn't agree with you more Bob! Doing what I do, I always end up > > > > promoting web standards as something that we must conform to, not > > > something > > > > we can chose to follow to be kind to a small amount of people with > > > special > > > > needs. > > > > As you point out, the other companies I mention are under preasure. > But > > > the > > > > fact remains. There is no point in building up anger over something > in a > > > > forum like this, if in this case Google are not part of the > discussion. I > > > > totally agree that Google, Microsoft, Adobe and many others are to > take > > > this > > > > seriously, and I'm not sure that they do. When talking to Google > staff I > > > > have noticed that the interest for W3C conformance is not a primary > > > topic. > > > > Conformance to WCAG was not even an issue at the time. It is > reasonable > > > to > > > > say that it's correct to point out that these services and > applications > > > need > > > > to be accessible, but I find this to be the wrong way of doing it. > > > > > > > > In my work with web accessibility I have noticed that people with > > > > disabilities often take aim at some company and hit them with a > sledge > > > > hammer. It could be a long list of names and another list of demands. > > > This > > > > has never been an effective way of reaching good results. A much > better > > > way > > > > is to search for a way of cooperating. What can we do to help Google > > > become > > > > accessible to all? What can we do to help Microsoft build IE8 > according > > > to > > > > W3C standards? What can we do to help Adobe get Flash to work with > screen > > > > readers? > > > > > > > > I remember an old american president saying "Ask not what your > country > > > could > > > > do for you, ask what you can do for your country". This is more of a > way > > > to > > > > solve the problem as I see it. I am sure there are hundreds if not > > > thousands > > > > of clever minds here with a solution in mind. We need to find the > > > solution > > > > and provide it to those who need it (Google, Microsoft, Adobe and > many > > > > others). This way we can do something good for the Internet and its > > > future. > > > > > > > > Joachim Andersson > > > > > > > > 2008/9/4 Accessys@smart.net <accessys@smart.net> > > > > > > > > > > > > > > > > > > > Google is the current target I guess or maybe it just came to the > > > > > fore. but be assured that MS and Adobe are also under significant > > > > > presure. > > > > > > > > > > allowing one company to flaunt the standards of the W3C because > they > > > > > are "big" totally defeats the purpose of the concept of > > > > > standardization. and a few years of this and there will not be a > WWW > > > > > but a Google web and a MS web and an Adobe web etc ad nauseum. it > > > > > would be the end of the web as we know it. > > > > > > > > > > Bob > > > > > > > > > > > > > > > On Thu, 4 Sep 2008, Joachim Andersson wrote: > > > > > > > > > > > I find this interesting, due to earlier discussions with Google > staff > > > on > > > > > web > > > > > > accessibility. Looking at Google development there are many > > > applications > > > > > > that do not follow W3C recommendations on web accessibility. For > > > example, > > > > > > Gmail, Google Earth, Google Docs and so on. > > > > > > But one needs to look at why. Google is one of the largest > companies > > > in > > > > > the > > > > > > world. Making a small web application accessible to all is one > thing. > > > > > Making > > > > > > all Google applications accessible to all, now that is a whole > > > different > > > > > > deal. I am sure Google do their best to make it possible for > people > > > to > > > > > use > > > > > > their applications/services. It would be rather strange if they > > > weren't, > > > > > > wouldn't you say? > > > > > > > > > > > > On the other hand, Google seems to be in the line of fire here, > and > > > none > > > > > of > > > > > > the other giants are even mentioned. Are we to interpret this as > a > > > sign > > > > > of > > > > > > Microsoft, Adobe and other giants to be better at this job? I'd > say > > > that > > > > > it > > > > > > would be a mistake. Many companies are developing applications > that > > > are > > > > > not > > > > > > at all accessible for all users. Both Microsoft and Adobe are > quite > > > good > > > > > > examples. But I do not see the point in picking on these > companies. > > > > > Wouldn't > > > > > > it be a better idea to contact them suggesting a solution? > > > > > > > > > > > > Best regards, > > > > > > > > > > > > Joachim Andersson > > > > > > Web Accessibility Specialist > > > > > > > > > > > > > > > > > > > > > > > > 2008/9/3 Harry Loots <harry.loots@ieee.org> > > > > > > > > > > > > > > > > > > > > > I don't think it was off topic, I just think it was > nitpicking on > > > a > > > > > > > > detail. While I do admit that I reacted more strongly because > I > > > > > > > > initially thought you were referring to the product rather > than > > > the > > > > > > > > marketing piece, I stand by my defense that this is likely > one > > > > > > > > person's mistake, instead of something that should bring > shame on > > > > > > > > Google as a whole. There is other documentation after all, > and > > > > > > > > yesterday I didn't even find the comic book with a search. > The > > > > > > > > results for "Google Chrome" came up with the download info > and > > > text > > > > > > > > documentation pages. > > > > > > > > > > > > > > whether nitpicking, off-topic whatever... > > > > > > > > > > > > > > When was Google elevated to status of beyond reproach? > > > > > > > > > > > > > > If it was Microsoft being criticised would you have defended > them > > > in > > > > > the > > > > > > > same > > > > > > > manner? > > > > > > > > > > > > > > > > > > > > > I work for a large corporate, and i can assure you that errors > like > > > > > this > > > > > > > does > > > > > > > not reside with one person only. It was careless, and that's > the > > > end of > > > > > it. > > > > > > > > > > > > > > Regards > > > > > > > Harry > > > > > > > > > > > > > > ~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~ > > > > > > > We do not inherit the Earth from our Parents- > > > > > > > We are simply Borrowing it from our Children! > > > > > > > ~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~.~ > > > > > > > > > > > > > > > > > > > > > ---------- Original Message ----------- > > > > > > > From: James Craig <jcraig@apple.com> > > > > > > > To: John Foliot <foliot@wats.ca> > > > > > > > Sent: Wed, 3 Sep 2008 11:46:33 -0700 > > > > > > > Subject: Re: OFF TOPIC - Shame on Google > > > > > > > > > > > > > > > John Foliot wrote: > > > > > > > > > > > > > > > > > the fact remains that sometime prior to > > > > > > > > > today *somebody* should have said "...what about text > > > equivalents > > > > > > > > > for these > > > > > > > > > images?" > > > > > > > > > > > > > > > > Agreed. > > > > > > > > > > > > > > > > > This time is was not meant to be either - it was a pure > play > > > "shame > > > > > > > > > on you" > > > > > > > > > statement, which is one of the reasons why I also labeled > the > > > > > > > > > posting as OFF > > > > > > > > > TOPIC. I was mad, sad and frustrated, and said so to a > > > community > > > > > that > > > > > > > > > shares in a common goal of improved web accessibility - it > was > > > not > > > > > a > > > > > > > > > technical question or statement, and was not meant to be - > it > > > was > > > > > > > > > very much > > > > > > > > > off topic. > > > > > > > > > > > > > > > > I don't think it was off topic, I just think it was > nitpicking on > > > a > > > > > > > > detail. While I do admit that I reacted more strongly because > I > > > > > > > > initially thought you were referring to the product rather > than > > > the > > > > > > > > marketing piece, I stand by my defense that this is likely > one > > > > > > > > person's mistake, instead of something that should bring > shame on > > > > > > > > Google as a whole. There is other documentation after all, > and > > > > > > > > yesterday I didn't even find the comic book with a search. > The > > > > > > > > results for "Google Chrome" came up with the download info > and > > > text > > > > > > > > documentation pages. > > > > > > > > > > > > > > > > > No, Google dropped the ball in a very big way here, and if > my > > > > > > > > > commentary > > > > > > > > > comes across as too strident or "nit-picky" then I am > sorry, > > > but > > > > > > > > > Google (the > > > > > > > > > corporate entity) deserves to be shamed here. You mention > that > > > I > > > > > > > > > know a > > > > > > > > > number of people at Google who know and care about > > > accessibility, > > > > > > > > > but this > > > > > > > > > gaff transcends individuals and speaks to a corporate > culture, > > > not > > > > > > > > > only at > > > > > > > > > Google, but at many large organizations - it's lip-service > to > > > > > > > > > accessibility > > > > > > > > > and disabled rights - how else could something this > important > > > be so > > > > > > > > > ignored > > > > > > > > > when push comes to shove? > > > > > > > > > > > > > > > > Corporate culture is still determined by individuals. I > struggle > > > > > > > > with the same kind of apathy, and in my experience, shaming > > > tactics > > > > > > > > make people recoil into a defensive stance rather than open > up > > > to > > > > > > > > the possibility of needed and worthwhile change. When > companies > > > are > > > > > > > > on the defensive from external attacks, it undermines the > > > efforts > > > > > > > > of individuals attempting to persuade from the inside. > > > > > > > > > > > > > > > > It's easy to forget how inaccessible (as a whole) Google was > just > > > > > > > > four or five years ago. The reason it has come so far is not > > > > > > > > because of external shaming, but because of the hard work of > > > people > > > > > > > > on the inside. > > > > > > > > > > > > > > > > > Given that Google probably has the original script supplied > to > > > > > Scott > > > > > > > > > McCloud, we can only surmise that it would have taken a > Google > > > web > > > > > > > > > developer > > > > > > > > > even less time to do what Simon did. They didn't, and for > that > > > I > > > > > > > > > cry "For > > > > > > > > > shame!" > > > > > > > > > > > > > > > > I'll concede that point, and perhaps this time the shame > worked. > > > > > > > > Jonathan Chetwynd just mentioned, "Google's already looking > into > > > > > > > > improving the accessibility of the web version of the comic." > I > > > > > > > > would, however, encourage you to use shame as a last resort; > > > used > > > > > > > > too often, it will its effectiveness. > > > > > > > > > > > > > > > > Cheers, > > > > > > > > James > > > > > > > > > > > > > > > > PS. Removed the GAWDS list from the CC because I'm no longer > a > > > > > > > > member and it was bouncing. > > > > > > > ------- End of Original Message ------- > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > - > > > > > end > > > > > > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > > > > > occasionally a true patriot must defend his country from its' > > > government > > > > > > > > > +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > > > > > "They that can give up essential liberty to obtain a little > temporary > > > > > safety deserve Neither liberty nor safety", Benjamin Franklin > > > > > - - - - - - - - - - - - - - - - - > - > > > - > > > > > ASCII Ribbon Campaign. . . . . . . . . . . . accessBob > > > > > .NO HTML/PDF/RTF/MIME in e-mail. . . . . . . > > > accessys@smartnospam.net > > > > > .NO MSWord docs in e-mail . . . .. . . . . . Access Systems, > > > engineers > > > > > .NO attachments in e-mail, .*LINUX powered*. access is a civil > right > > > > > > > > > > > > > > *#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*# > > > > > THIS message and any attachments are CONFIDENTIAL and may be > > > > > privileged. They are intended ONLY for the individual or entity > named > > > > > > > > > > > > > > > > > > > > - > > > end > > > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > > > occasionally a true patriot must defend his country from its' > government > > > > +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > > > "They that can give up essential liberty to obtain a little temporary > > > safety deserve Neither liberty nor safety", Benjamin Franklin > > > - - - - - - - - - - - - - - - - - - > - > > > ASCII Ribbon Campaign. . . . . . . . . . . . accessBob > > > .NO HTML/PDF/RTF/MIME in e-mail. . . . . . . > accessys@smartnospam.net > > > .NO MSWord docs in e-mail . . . .. . . . . . Access Systems, > engineers > > > .NO attachments in e-mail, .*LINUX powered*. access is a civil right > > > > > > > *#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*# > > > THIS message and any attachments are CONFIDENTIAL and may be > > > privileged. They are intended ONLY for the individual or entity named > > > > > > > > > > - > end > ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > occasionally a true patriot must defend his country from its' government > +++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++ > "They that can give up essential liberty to obtain a little temporary > safety deserve Neither liberty nor safety", Benjamin Franklin > - - - - - - - - - - - - - - - - - - - > ASCII Ribbon Campaign. . . . . . . . . . . . accessBob > .NO HTML/PDF/RTF/MIME in e-mail. . . . . . . accessys@smartnospam.net > .NO MSWord docs in e-mail . . . .. . . . . . Access Systems, engineers > .NO attachments in e-mail, .*LINUX powered*. access is a civil right > > *#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*#*# > THIS message and any attachments are CONFIDENTIAL and may be > privileged. They are intended ONLY for the individual or entity named > >
Received on Friday, 5 September 2008 12:41:32 UTC