Re: Major UK bank wont listen

I would like to say a big thank you to every body that has contributed to
this post, it has certainly improved my own knowledge, we have decided on
the following course of action
1) Document our own recommendations and forward to the client (This covers
us legally)
2) Implement there site as they want it
3) Inform the DDA after the work has been completed

personally i would like to set up a site that Names and Shames offending web
sites, as this seems to be a standard within the industry that people are
claiming that there site are access able when clearly they are not

Many Many thanks again

Andy Laws
 www.think.eu



On 6/7/07, Sims, Glenda L <gsims@austin.utexas.edu> wrote:
>
>
> And if you are looking for well written examples of the business case
> for web accessibility, I find http://www.w3.org/WAI/EO/Drafts/bcase/
> very useful.
>
> Kudos for what you are doing.
> G
>
> glenda sims | university of texas at austin | glendathegood.com
> web for everyone. web on everything. - w3 goals
>
>
> -----Original Message-----
> From: w3c-wai-ig-request@w3.org [mailto:w3c-wai-ig-request@w3.org] On
> Behalf Of Randal Rust
> Sent: Thursday, June 07, 2007 6:25 AM
> To: w3c-wai-ig@w3.org
> Subject: Re: Major UK bank wont listen
>
>
> On 6/7/07, Glynn, Kieran <Kieran.Glynn@hp.com> wrote:
>
> > As with all banks, profit is what matters.
>
> That is the case with all businesses, really.
>
> > They are losing revenue because of this......
>
> You can't just go in there and tell them that. You have to present
> quantifiable data that proves, without question, that they are losing
> revenue.
>
> > Also point out the an accessibile website will save them money in the
> long
> > run when upgrading or migrating.
>
> Again, you will have to provide data.
>
> I find that it's much better to avoid accessibility in discussions
> with clients, because they simply don't understand the conversation.
> If you talk about maintenance, ease of use, flexibility, being able to
> reach more users on more devices, then it goes much better. You have
> to talk in terms they can understand. If they aren't disabled in some
> way, then they are not going to understand.
>
> --
> Randal Rust
> R.Squared Communications
> www.r2communications.com
>
>


-- 
Andrew Laws Bsc(Hons) MBCS, FBCS
Web-Sites:
www.opelnet.co.uk
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www.holidayhypermarket.co.uk
e-mail: adlaws@gmail.com
Telephone:: +44 (0) 7828822987