- From: Randal Rust <randalrust@gmail.com>
- Date: Thu, 7 Jun 2007 07:25:10 -0400
- To: w3c-wai-ig@w3.org
On 6/7/07, Glynn, Kieran <Kieran.Glynn@hp.com> wrote: > As with all banks, profit is what matters. That is the case with all businesses, really. > They are losing revenue because of this...... You can't just go in there and tell them that. You have to present quantifiable data that proves, without question, that they are losing revenue. > Also point out the an accessibile website will save them money in the long > run when upgrading or migrating. Again, you will have to provide data. I find that it's much better to avoid accessibility in discussions with clients, because they simply don't understand the conversation. If you talk about maintenance, ease of use, flexibility, being able to reach more users on more devices, then it goes much better. You have to talk in terms they can understand. If they aren't disabled in some way, then they are not going to understand. -- Randal Rust R.Squared Communications www.r2communications.com
Received on Thursday, 7 June 2007 11:25:12 UTC