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Re: 508 vs. W3C

From: David Woolley <david@djwhome.demon.co.uk>
Date: Mon, 12 Aug 2002 21:50:26 +0100 (BST)
Message-Id: <200208122050.g7CKoQb00778@djwhome.demon.co.uk>
To: w3c-wai-ig@w3.org

> The DDA states that websites should provide a service that is
* no less than that offered to non-disabled users, and it is assumed

My understanding is that what is actually required is that the organisation
provide an equivalent service.  One implication of this is that, if they
provide a service through the web site, any alternative needs to be
available 24 by 7 by 365.25!

This is likely to involve taking the web site down on Christmas day or
staffing call centres, enquiry points, etc. on that day, so the accessible
web site may well be the cheapest solution.
Received on Tuesday, 13 August 2002 02:03:36 UTC

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