- From: David Sheehy <dsheehy@mac.com>
- Date: Wed, 3 May 2000 23:24:16 +1000
- To: Amy.Belanger@kohls.com, w3c-wai-ig@w3.org
At 8:06 AM -0500 5/3/00, Amy.Belanger@kohls.com wrote: >I tried to sign on to the passcenter service, but after completing >the registration form, I was taken to a blank page. I never got to >choose any faces. I'm waiting for a response from support--David > > >I also signed up and when I went back to use the product, they returned >that my user name was not registered. So I went through the registration >process again, picked the same user name and received a messaged stating >the user name was already taken. So I wrote to support and still haven't >received an answer as to why my user name was but wasn't registered. > >I did get to see the faces, but thought, like David, that all the smiles >didn't help in the recognition process. they have some serious usability issues to deal with, especially if they are wanting illiterate or disabled clients. I still have received no reply to my query, which was very polite and clear about exactly what the problem was. David
Received on Wednesday, 3 May 2000 09:30:12 UTC