bart web site

Date: Tue, 16 Feb 1999 19:08:10 -0800
From: BART Webmaster <webmaster@bart.gov>
To: kelly@ripco.com
Subject: Re: BART website feedback

Thank you for taking the time to comment on the BART website.  As you've
discovered, some pages of the website are more accessible than others
right now.  We are currently updating the entire site to meet new
accessibility standards, and our work is not yet complete. We are
literally working from page to page, section to section.  We are also
making sure that any new pages we add meet the new standards as well.

We are using guidelines established by the World Wide Web Consortium's
(W3C) Web Accessibility Initiative (WAI). The W3C is the international
industry and academic group that sets Internet standards.  The WAI is
the authoritative reference for website accessibility. Their work is
further described at http://www.w3.org/TR/WD-WAI-PAGEAUTH/.  I expect
the entire BART website to conform to current WAI standards by mid
March.

Regarding the secure site for ticket sales, some browsers (especially
older ones) cannot access HTTPS.  Because of the potential for fraud and
other crime, electronic transactions must be conducted on a secure
server. For browsers that do not have this capability, we offer tickets
mail at http://www.bart.gov/riding/tickets/mail.htm .

Incidentally, your Lynx browser can be upgraded: Although it is not
distributed with built-in encryption, you can add on software that
allows it to interact with with SSL and HTTPS. Please see
http://www.ocf.berkeley.edu/%7Ejeffwong/lynxstuff/SSL/index.html for
more information.

Thanks again for contacting us.

> 
> ********************
> The following Feedback about the website was submitted.
> ********************
> 
> First Name : kelly pierce
> E Mail : kelly@ripco.com
> Subject : your home page
> URL:    I am a blind computer user surfing the web with Lynx version 2.8.
> the Lynx on your page do not have alt tags, or text describing what they
> are.  Additionally, there is no way to order fare cards over the internet
> for browsers that do not support https url's.  Lynx does not support https
> urls.  I believe that the lack of usability is a denial of access to your
> program because of my disability.  I encourage BART to correct this
> situation.

-- 
Timothy J. Moore
Online Marketing Manager
San Francisco Bay Area Rapid Transit District (BART)
800 Madison Street, LMA-4
Oakland, CA  94607

voice:  (510) 464-7128
fax:    (510) 464-7175
email:  webmaster@bart.gov

Received on Monday, 1 March 1999 23:49:09 UTC