Re: Question on 1.2.4 and "publicly broadcast"

Hi Laura,

This starts to get murky, as ultimately what I think you are asking is
"...does the 'platform' need to support captioning..."? (To which I would
suggest - yes)

When it comes to two individuals engaged in direct 1-1 video conversation
however, whether or not the video requires 'captions' will be dependent on
the scenario: for example, I could easily imagine a "video chat" window
open (say even a conference call), where the deaf person would *also* have a
separate TTY device included in the mix, circumventing the need for
on-screen 'captions' as we traditionally know them.

None-the-less, I would suggest (however this is but my opinion) that the
creators of video communications platforms (hardware or software or both)
*SHOULD* have the capacity to support HTML5 style captioning solutions (the
eco-system requirement), but that when it comes to individual content the
decision is significantly more nuanced and I do not think it could be
regulated as a black-or-white decision.

That said, content creators who seek to provide two-way communications via
video chat will still shoulder the burden of ensuring that they are not
discriminating against non-hearing users, so, for example, a "help-desk"
application/solution that involved videos MUST support captions when
required, or provide a functional equivalent. For large organizations, this
is as much a policy concern as it is a technical one I suspect.

(Not sure if this answers the question, but hope this helps).

JF

On Thu, May 17, 2018 at 10:33 AM, Laura Carlson <laura.lee.carlson@gmail.com
> wrote:

> Hello everyone,
>
> I have received a question on 1.2.4 regarding if it is or id it isn't
> applicable to content that is not "publicly broadcast" e.g. video
> chat.
>
> The understanding doc for 1.2.4 states [1], "This success criterion
> was intended to apply to broadcast of synchronized media and is not
> intended to require that two-way multimedia calls between two or more
> individuals through web apps must be captioned regardless of the needs
> of users."
>
> If a person needs captioning in a private video chat does 1.2.4 apply?
>
> Thank you.
>
> Kindest Regards,
> Laura
>
> [1] https://www.w3.org/TR/UNDERSTANDING-WCAG20/media-
> equiv-real-time-captions.html
>
> --
> Laura L. Carlson
>
>


-- 
John Foliot
Principal Accessibility Strategist
Deque Systems Inc.
john.foliot@deque.com

Advancing the mission of digital accessibility and inclusion