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Re: Could we add "Persona Quotes" as a standard part of the Understanding Documents for WCAG 2.1?

From: Michael Gower <michael.gower@ca.ibm.com>
Date: Tue, 24 Apr 2018 06:45:20 -0700
To: Laura Carlson <laura.lee.carlson@gmail.com>
Cc: Alastair Campbell <acampbell@nomensa.com>, Andrew Kirkpatrick <akirkpat@adobe.com>, Glenda Sims <glenda.sims@deque.com>, Joshue O Connor <josh@interaccess.ie>, WCAG <w3c-wai-gl@w3.org>
Message-Id: <OF5C539654.24FAC4D1-ON88258279.0049B12F-88258279.004B88EA@notes.na.collabserv.com>

I think any predictable enhancement we can add to improve rapid 
comprehension is worthy of consideration.

Like Glenda, I took a stab at some form of a quick summation of the SC in 
plain language. The only difference is that where she has humanized the 
reason for the SC with a persona, I tried to simplify the objective for 
the author. My one-sentence attempts are here:

Both of these approaches could be considered for SCs; they are in some 
ways complementary. It's possible to append them to existing Understanding 
documents. Laura has put the persona in a predictable location inside an 
existing section. Alternatively, they also seem to potentially fit into 
two different parts of the SC, by shoving each into the top of a section: 
Intent (simplified) and Benefits (persona). 

The advantages are obvious: the reader gains an immediate understanding of 
what they doing (mine) and why (Glenda's), which is often not the case 
from the SC language. There are some disadvantages, the most obvious of 
which is that any time one simplifies, one loses a lot of nuance. But 
given either of these approaches would be appearing inside a document that 
elaborates on that nuance, I think it's a worthwhile 'risk'.

Since I recognized the challenges of getting buy-in for adding simplified 
language call outs, i just tried to bake simplified language into the 
first sentence of the Intent document on Understanding docs I updated. 
This could be a less intrusive way of adding either. But I think callouts 
catch user's attention, and are a more effective means.

Michael Gower
IBM Accessibility

1803 Douglas Street, Victoria, BC  V8T 5C3
cellular: (250) 661-0098 *  fax: (250) 220-8034

From:   Laura Carlson <laura.lee.carlson@gmail.com>
To:     Glenda Sims <glenda.sims@deque.com>, Andrew Kirkpatrick 
<akirkpat@adobe.com>, Joshue O Connor <josh@interaccess.ie>, Alastair 
Campbell <acampbell@nomensa.com>, WCAG <w3c-wai-gl@w3.org>
Date:   2018-04-24 05:12 AM
Subject:        Re: Could we add "Persona Quotes" as a standard part of 
the  Understanding Documents for WCAG 2.1?

Hi Alastair, Josh, Andrew, Glenda, and all,

I am wondering if we are going to be adding Persona Quotes to each
Understanding Document?

Last January, Glenda proposed that question to the Group, and folks
seemed to be very much in favor of it [1].

I added one to the Text Spacing doc from one Glenda's excellent 2.1
articles [2] [3] [4] (she has great quotes for all of of the SCs). But
I have noticed that none of the other Understanding documents have
Persona Quotes. Should I remove the one from Text Spacing to match the
other SCs?



Kindest Regards,





On 1/31/18, Glenda Sims <glenda.sims@deque.com> wrote:
> Dear AG,
> I have this idea.  What do y'all think of the possibility of adding a 
> piece to WCAG 2.1 Understanding docs...called...."Persona Quotes".
> *Example for SC Orientation (AA)*
>    - *Persona(s):*
>    - *Disability Type:*  Motor
>          - *Quote:* "Don't force me to rotate my mobile device.  My 
>          device is attached to my wheelchair in portrait mode.  I
> cannot rotate my
>          mobile device by myself."
> *Example for SC Text Reflow (AA)*
>    - *Persona(s)*
>    - *Disability Type:*  Low Vision
>          - *Parameter: * Reading horizontal text:  (example: English)
>             - *Quote: * "Horizontal scrolling is evil!  I'm trying to 
>             a paragraph of English text and I have to scroll right on
> every line and
>             then scroll left for the next line.  The cognitive
> overhead for reading
>             this way prevents me from being able to focus fully on the
> content."
>             - *Research:* 

>          - *Parameter:*  'Reading vertical text (example: Japanese)
>             - *Quote: * "Vertical scrolling is evil!  I'm trying to read 
>             paragraph of text and I have to scroll down on every line
> and then scroll
>             up to get to the next line.  The cognitive overhead for
> reading this way
>             prevents me from being able to focus on the content."
> I think persona quotes could help in a number of ways:
>    - Make it easier for you to understand the new SC.
>    - Help you see the reason the new SC exists.
>    - Create desire to prevent barriers that hurt real people.
> What do y'all think?
> G
> glenda sims  |   team a11y lead   |    deque.com    |    512.963.3773
> *web for everyone. web on everything.* -  w3 goals
> [image: IAAP International Association of Accessibility Professionals:
> Certified Professional in Accessibility Core Competencies (CPACC)]
> <

Laura L. Carlson
Received on Tuesday, 24 April 2018 13:57:16 UTC

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