Minutes of the Silver Subgroup meeting of 23 August 2016

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https://www.w3.org/2016/08/23-silver-minutes.html

Text of the minutes:

    [1]W3C

       [1] http://www.w3.org/


                             Silver Subgroup

23 Aug 2016

    See also: [2]IRC log

       [2] http://www.w3.org/2016/08/23-silver-irc

Attendees

    Present
           Andrew, Jeanne, Sarah, Shawn

    Regrets
    Scribe
           Sarah, jeanne

Contents

      * [3]Topics
          1. [4]Process Options
      * [5]Summary of Action Items
      * [6]Summary of Resolutions
      __________________________________________________________

    <SarahHorton> scribe: Sarah

    <SarahHorton> Shawn: Originally had last Friday to set up
    process, ended up doing horizontal work Friday

    <SarahHorton> Jeanne: Some results on survey goals

Process Options

    <jeanne> scribe: jeanne

    <SarahHorton>
    [7]https://docs.google.com/document/d/1irMybNoo-yUaUlEoo4beqIkT
    X7MUmyBX4b2eqZNjfR8/edit?usp=sharing

       [7] https://docs.google.com/document/d/1irMybNoo-yUaUlEoo4beqIkTX7MUmyBX4b2eqZNjfR8/edit?usp=sharing

    Sarah: I got a request from Detlev Fischer for shareable links.
    ... so this link is publicly viewable
    ... I know a lot about the Discovery phase
    ... I split the methods into categories
    ... I put explanation into the methods
    ... we could do a stakeholder map, or inventory of
    stakeholders.
    ... when we talk to people (including a survey) we get what
    they want to tell us
    ... contextual interviews, you get their thoughts, but you also
    get observations
    ... it builds in the richness of data
    ... Secondary research is where we look at data. We can do
    interviews as part of that as well.

    Shawn: We also should look at WCAG and the process component
    parts
    ... the process of creating and maintaining WCAG for WCAG 1, 2,
    and 2.1

    Jeanne: We should also look at ways that people have
    reinterpreted WCAG

    Shawn: Why and how major players (like IBM) have done that.

    Sarah: We have started a stakeholder map
    ... add stakeholder of "people who create adaptations of WCAG"
    ... In the Interpretation phase, we turn data into insights and
    communicate those insights
    ... how people use WCAG: Case studies (individuals); Personas
    (generalized data) and User Stories (put the generalized data
    into motion/work flow)
    ... we have to choose key themes (we can't do everything for
    everyone)
    ... group things into categories
    ... communicate the results of the interpretation phase

    [discussion of the idea of Design Studio-type workshop

    Jeanne: We need an option that doesn't include a workshop

    Sarah: OpenIDEO is a platform of challenges
    ... we may do both

    Jeanne: We could look at a way of forming structured discussion
    in the WAI-IG and WebAIM mailing lists.

    Sarah: The Experimentation phase needs more buildout

    Jeanne: Let's work on this now

    Shawn: So from the workshop, we would get a "wireframe-type"
    approach
    ... and in the Experimentation phase, we would turn it into a
    functional prototype and then do usability testing on it.

    Sarah: I nthe end, we have to be able to choose.

    Shawn: The speed approach would be to walk through it in the
    context of the personas, and project the experience. That could
    be done in a day.
    ... thinking through the different levels of prototyping.
    Contrast the depth and speed of going through prototypes. The
    in-depth would be framework for Silver with structure and use
    cases of someone trying to find information within the
    structure.
    ... the lighter weight prototype method might be more piecemeal
    so it is a part of a user story
    ... rather than something that resembles a final document.
    ... just a few key user stories
    ... you can prototype an entire app with user testing, or you
    can have one dialog within the application.

    Jeanne: We could do presentations at confereneces and get
    feedback

    Sarah: We can do interviews. This is where talking with real
    people really matters.
    ... we could do interviews at conferences or phone interviews
    ... possibly showing paper prototypes where people interpret
    what things will do and how they will work.

    Jeanne: We could do mockups where we could send out a survey
    broadly. That would be a low cost option.

    Shawn: I am going to take this Process Options document and
    edit out any of the options that are not oriented toward UX
    research.
    ... for the Design heavy process, it makes sense to keep the
    Research section. We can remove the minimal framework part for
    each of the methods in Experimentation
    ... Structured focus groups, rather than Conference
    presentations

    Sarah: The Process matrix'

    <SarahHorton>
    [8]https://docs.google.com/spreadsheets/d/1C4Wqf-g-0X_HqbJ-4euF
    S_U0xEISnURnilV6TJk7FQs/edit?usp=sharing

       [8] https://docs.google.com/spreadsheets/d/1C4Wqf-g-0X_HqbJ-4euFS_U0xEISnURnilV6TJk7FQs/edit?usp=sharing

    Sarah: putting that in the minutes so people can see. We need
    to put in the new Methods
    ... and we need to fill this matrix out more.

    Jeanne: We need more methods for other processes for Ideation
    and Experimentation phase.

    Sarah: We need to do the survey in every method, because it is
    necessary to bring people along.

    Shawn: We need to go into more detail on the survey -- from a
    general survey that is very general
    ... to specific surveys for specific groups.

    Jeanne: I think the analysis of WCAG interpretations should be
    a component accross all the process options. That is 8 years of
    people saying "WCAG doesn't work for me, I'm going to do it
    THIS way".
    ... the process options could scope how detailed this analysis
    is.

    Sarah: This week, we should fill out the Methods more. Use the
    What, WHy, How bullets to describe them.
    ... Fill out the matrix more

    Shawn: On Friday, we can use this to break this up into
    separate documents.
    ... fill out the matrix and design methods spreadsheet, for
    each of the options
    ... rank the impact of each of the methods
    ... make a copy of the process options document
    ... make a sketch of each one
    ... review each sketch in the context of the entire process
    ... does it flow from start to finish within each process
    ... This differs from the initial timeline as finalizing the
    list of goals, and then sequentially doing each process.
    ... what we are doing is creating all the options at the same
    time and creating and refining the options in parallel.

    We will all enter the Methods and Matrix information before
    Friday.

Summary of Action Items

Summary of Resolutions

    [End of minutes]