- From: ~:'' ありがとうございました。 <j.chetwynd@btinternet.com>
- Date: Fri, 16 Mar 2007 10:21:41 +0000
- To: WCAG <w3c-wai-gl@w3.org>
- Cc: "Slatin, John M" <john_slatin@austin.utexas.edu>, lisa Seeman <lisa@ubaccess.com>, David MacDonald <befree@magma.ca>, Bruce Bailey <Bruce.Bailey@ed.gov>, Loretta Guarino Reid <lorettaguarino@google.com>, Sofia Celic <Sofia.Celic@visionaustralia.org>, Jan Dekelver <jan.dekelver@khk.be>, Chuck Hitchcock <chitchcock@cast.org>, Hiroshi Kawamura <hkawa@rehab.go.jp>, Gez Lemon <gez.lemon@gmail.com>, Clayton Lewis <clayton.lewis@colorado.edu>, Gian Sampson-Wild <gian@tkh.com.au>, Keith Smith <k.smith@bild.org.uk>, Roberto Scano <rscano@iwa-italy.org>, Stephen Shore <Tumbalaika@aol.com>, Nancy Ward <nward@thedesk.info>, Paul Bowman <pbowman@gmu.edu>, John Slatin <jslatin@mail.utexas.edu>, Elbert Johns <ejohns@thearclink.org>, Gregg Vanderheiden <gv@trace.wisc.edu>, Michael Cooper <cooper@w3.org>, Judy Brewer <jbrewer@w3.org>, Sean Hayes <Sean.Hayes@microsoft.com>
"WCAG2 is unusable" yesterday I had lunch with the accessibility lead at a large corporation. He's responsible for accessibility on one of the most popular sites on the web. He is a well spoken and strong advocate of web accessibility, who is making progress. Regarding WCAG he told me directly: "WCAG1 is out of date and WCAG2 is unusable" He doesn't want this quote attributable, as at some time in the future he hopes to build a better relationship with W3C. It's not only people with learning disabilities who have difficulties with the current draft documents. regards Jonathan Chetwynd Accessibility Consultant on Learning Disabilities and the Internet 29 Crimsworth Road SW8 4RJ 020 7978 1764 http://www.eas-i.co.uk On 16 Mar 2007, at 08:53, Sean Hayes wrote: I visited the site in question, and yes you are correct - the Bliss symbol is a graphic image, where the alt tag is its gloss, and then the gloss is repeated in English immediately afterword. The reason for this is that Bliss, while it may be an easier system to learn is not recognisable as having meaning by anyone who has not trained in it. It is a highly symbolic notation using agglutination of simple line drawings, some symbols do use more familiar concepts, like the concept of welcome, which in Bliss is given as a heart shape with an arrow pointing into a pentagon which looks like a little monopoly house. However other symbols on the site are much more abstract and convey no meaning to me as a native English speaker. Thus to make the Bliss version of the site usable by English readers, they have included the English words in the plain text too. It would no doubt be better if they either used alt tags such as "bliss rendering of (concept)" or even an empty alt tag. I am not really familiar with the use of Bliss so I don't want to seem negative towards its use, however I must say I am somewhat reminded of the use of IPA in schools in the UK in the 1970's; this while initially providing benefit to my brother when the specially prepared materials were available, ultimately caused longer term problems when he moved into the wider world where the content was not available. If we do recommend the use of symbols, we must also be careful to show how to use it so that it is not a net negative to accessibility for other users of the content. Sean. -----Original Message----- From: w3c-wai-gl-request@w3.org [mailto:w3c-wai-gl-request@w3.org] On Behalf Of Slatin, John M Sent: 15 March 2007 19:17 To: lisa; David MacDonald; Bailey, Bruce; j.chetwynd Cc: Loretta Guarino Reid; Sofia Celic; Jan Dekelver; Chuck Hitchcock; Hiroshi Kawamura; Gez Lemon; Clayton Lewis; Gian Sampson-Wild; Keith Smith; Roberto Scano; Stephen Shore; Nancy Ward; Paul Bowman; John Slatin; Elbert Johns; Gregg Vanderheiden; Michael Cooper; Judy Brewer; WCAG Subject: Starting over (was: RE: Report on WCAG2 comments relating to cognitive, learning, and language disabilities) Can we restart this discussion? We'll lose our focus if people get angry. This is a difficult issue. I think everyone on this list wants to find good solutions. We're working hard to understand each other. I'm asking for help understanding the sites that use Bliss or other symbol languages. I have been to the sites that Lisa listed, and I've chosen the links to display Bliss or other symbol languages. I didn't understand the results. In some cases my screen reader spoke most of the words and phrases twice. This may have been because the content was presented in *both* English and Bliss, so the screen reader read both the English text and the alt text for the individual Bliss symbols. It was very difficult to understand! In another case I couldn't tell whether the content changed when I selected Bliss. Maybe that was because it worked correctly-- that is, maybe the content was presented only in Bliss, and JAWS read it like English because it was using alt text. I also visited one of the sites that Jonathan mentioned as an example that uses icons effectively. My screen reader couldn't handle it. I think something useful will emerge from all this. But we need to be patient with each other and explain as best we can. Thanks, John "Good design is accessible design." Dr. John M. Slatin, Director Accessibility Institute University of Texas at Austin FAC 248C 1 University Station G9600 Austin, TX 78712 ph 512-495-4288, fax 512-495-4524 email john_slatin@austin.utexas.edu Web http://www.utexas.edu/research/accessibility -----Original Message----- From: lisa [mailto:lisa@ubaccess.com] Sent: Thursday, March 15, 2007 1:22 PM To: 'David MacDonald'; 'Bailey, Bruce'; 'j.chetwynd' Cc: 'Loretta Guarino Reid'; 'Sofia Celic'; 'Jan Dekelver'; 'Chuck Hitchcock'; 'Hiroshi Kawamura'; 'Gez Lemon'; 'Clayton Lewis'; 'Gian Sampson-Wild'; 'Keith Smith'; 'Roberto Scano'; 'Stephen Shore'; 'Nancy Ward'; 'Paul Bowman'; 'John Slatin'; 'Elbert Johns'; 'Gregg Vanderheiden'; 'Michael Cooper'; 'Judy Brewer'; 'WCAG' Subject: RE: Report on WCAG2 comments relating to cognitive, learning, and language disabilities > Could you send a link to the RDF document? I don't remember seeing that in completed form. It never was in a final form it was put on the non critical list and no one had time to review it. > The Peebo site requires SVG which requires a special download for most browsers. The messages that the browsers give are >> not too friendly to cognitive users. They give a warning that >> Active X controls can be dangerous. Many people with cognitive > disabilities would not know what to do with that, I would say. and yet many real people have enjoyed using it - people who can not use 99.9% of WCAG accessible sites > The DART site uses language and vocabulary (at least in English) which is quite advanced. your need to select the option in BLISS or pictures. I sent you these links because you seemed to want to see what was being done - what products are available etc, so you could understand how many people with disabilities use the web outside the WCAG communities. If you prefer to pick holes in how they are doing it, that is Ok too, but I don't see that will help anyone. Lisa -----Original Message----- From: David MacDonald [mailto:befree@magma.ca] Sent: Thursday, March 15, 2007 6:32 PM To: 'lisa'; 'Bailey, Bruce'; 'j.chetwynd' Cc: 'Loretta Guarino Reid'; 'Sofia Celic'; 'Jan Dekelver'; 'Chuck Hitchcock'; 'Hiroshi Kawamura'; 'Gez Lemon'; 'Clayton Lewis'; 'Gian Sampson-Wild'; 'Keith Smith'; 'Roberto Scano'; 'Stephen Shore'; 'Nancy Ward'; 'Paul Bowman'; 'John Slatin'; 'Elbert Johns'; 'Gregg Vanderheiden'; 'Michael Cooper'; 'Judy Brewer'; 'WCAG' Subject: RE: Report on WCAG2 comments relating to cognitive, learning, and language disabilities Hi Lisa >> and these techniques came of the to do list until after last call. I don't think this is an entirely fair statement. I looked at the Telecommunications Problems and Design Strategies for People with Cognitive Disabilities report and printed out the excerpts you listed. I compared our guidelines to those recommendations. I think that we've done much of what the report was recommending, to the extent that it applies to the web to the degree that it was testable. Also, many of the untestable techniques in that document are listed advisory as advisory in the guidelines. Much of that was due to your hard work and contribution while on the group. The primary reference for the Telecommunications document was the TRACE centre research which is active on our committee. Could you send a link to the RDF document? I don't remember seeing that in completed form. I personally do not have a problem with renaming advisory techniques "advisory and/or untestable techniques". The conformance section says that advisory techniques consist of helpful advice and techniques that are untestable. But I'm ok with saying that in every section. Of course it would depend on consensus. I did a brief examination of the sites you sent as models for cognitive accessibility. -The Peebo site requires SVG which requires a special download for most browsers. The messages that the browsers give are not too friendly to cognitive users. They give a warning that Active X controls can be dangerous. Many people with cognitive disabilities would not know what to do with that, I would say. Once I finally installed SVG, I went to the web portals page, and was met with a password dialogue box. I think that would confuse many people with cognitive disabilities. When I backed out of the unauthorized page warning, back to the homepage, I tried to link to other pages ("forms, splat, radio etc.) but the links were dead. -I went to handicom. I didn't find anything on the site itself that seemed particularly oriented to help people with cognitive issues. They sell Bliss, but they don't really use bliss on the web site. There was rotating gif on the home page, which for me we distracting. The language of the site is not particularly oriented to people below secondary level education. Here's an excerpt: "Handicom focuses its activities on the tangent plane between handicap and computer. Tomorrow's techniques are used for the development of adapted computer and communication tools. It's mainly software we make." -The DART site uses language and vocabulary (at least in English) which is quite advanced. --The ISSAC site uses icons on the nav bar and bliss symbols beside links. Which is good but again the language at least in English, is quite academic. -The Widget site uses icons but not much else on it was specifically gears to Cognitive. Again the language doesn't seem geared to people with cognitive disabilities. He's an exceprt. "2,000 new diverse and relevant symbols for WWS2000 and In Print to bring resources to life." None of the sites listed meet the guidelines set out in the 1991 report that was point as a guide. Nor would I expect them to. However, one common feature that I see on these sites that seems particularly geared to cognitive issues is the use of symbols. Which it think is a great idea and I think we should create a technique under 2.4.2 titled "using pictures or symbols compliment link text" I think it is perfectly fine to say more research can to be done in this area. With cognitive issues I would say, we are currently where blind people were 30 years ago. And it's hard work from pioneers like you that is moving it forward. David MacDonald access empowers people... ...barriers disable them... www.eramp.com -----Original Message----- From: w3c-wai-gl-request@w3.org [mailto:w3c-wai-gl-request@w3.org] On Behalf Of lisa Sent: Thursday, March 15, 2007 4:56 AM To: 'David MacDonald'; 'Bailey, Bruce'; 'j.chetwynd' Cc: 'Loretta Guarino Reid'; 'Sofia Celic'; 'Jan Dekelver'; 'Chuck Hitchcock'; 'Hiroshi Kawamura'; 'Gez Lemon'; 'Clayton Lewis'; 'Gian Sampson-Wild'; 'Keith Smith'; 'Roberto Scano'; 'Stephen Shore'; 'Nancy Ward'; 'Paul Bowman'; 'John Slatin'; 'Elbert Johns'; 'Gregg Vanderheiden'; 'Michael Cooper'; 'Judy Brewer'; 'WCAG' Subject: RE: Report on WCAG2 comments relating to cognitive, learning, and language disabilities Hi David This discussion has proved my point. That it is not a lack of research that is the primary problem for accessibility for cognitive disabilities, but other factors - such as adoptability, interest "appropriateness" etc.. It is essential that people do not think that following WCAG is the best they can do for these communities. Look at the work of WAACI and http://www.handicom.nl/ and http://peepo.com/ and ld-web.org. That will help you get an idea of what is doable - today. WCAG does not contain guidelines that will help you achieve this type of accessibility. In terms of commercial websites that have adopted symbolic based accessibility - no I do not know of any. There is no legislation to drive them, and the discrimination against these groups are huge. BY the way, the 2001 email was just a sample. I spent years writing and writing test criteria's and guidelines for accessibility for cognitive disabilities. I wrote a CSS techniques, and an RDF techniques document and rewrote the success criteria a bunch of times. We need to view the archives to glean the different approaches and suggestions from over the years, Research existing successes and methodologies, perform a gap analysis etc..... A few sticky plasters is not what is needed. We as standard writers know that. We need a consistent integrated roadmap for access for cognitive disabilities. We have had years to do it but we decided to make it low priority, and these techniques came of the to do list until after last call. We can not now claim that we did the best we could. All the best Lisa -----Original Message----- From: David MacDonald [mailto:befree@magma.ca] Sent: Tuesday, March 13, 2007 6:04 PM To: 'Bailey, Bruce'; 'lisa'; 'j.chetwynd' Cc: 'Loretta Guarino Reid'; 'Sofia Celic'; 'Jan Dekelver'; 'Chuck Hitchcock'; 'Hiroshi Kawamura'; 'Gez Lemon'; 'Clayton Lewis'; 'Gian Sampson-Wild'; 'Keith Smith'; 'Roberto Scano'; 'Stephen Shore'; 'Nancy Ward'; 'Paul Bowman'; 'John Slatin'; 'Elbert Johns'; 'Gregg Vanderheiden'; 'Michael Cooper'; 'Judy Brewer'; 'WCAG' Subject: RE: Report on WCAG2 comments relating to cognitive, learning, and language disabilities >>> For an example of a government site that is oriented towards people >>> with cognitive disabilities:The Medicaid Reference Desk http://thedesk.info/ A prime feature for a cognitive person would be to be able to ask a question, I would say. But the link to the "ask question" page gives a 404 link error. And it appears to have been like that since 2002. On the home page, the additional info summaries above the link list do not work for keyboard users, only for mouse users. Any page that is accessed from the home page comes up in a tiny window with all the Chrome from the browser. A cognitive person can't find the back button. Having the opened window tiny like that means that there are other visible windows on the computer screen, which would be confusing for many people with cognitive disabilities. David MacDonald access empowers people... ...barriers disable them... www.eramp.com -----Original Message----- From: w3c-wai-gl-request@w3.org [mailto:w3c-wai-gl-request@w3.org] On Behalf Of Bailey, Bruce Sent: Tuesday, March 13, 2007 10:56 AM To: David MacDonald; lisa; j.chetwynd Cc: Loretta Guarino Reid; Sofia Celic; Jan Dekelver; Chuck Hitchcock; Hiroshi Kawamura; Gez Lemon; Clayton Lewis; Gian Sampson-Wild; Keith Smith; Roberto Scano; Stephen Shore; Nancy Ward; Paul Bowman; John Slatin; Elbert Johns; Gregg Vanderheiden; Michael Cooper; Judy Brewer; WCAG Subject: RE: Report on WCAG2 comments relating to cognitive, learning, and language disabilities For an example of a government site that is oriented towards people with cognitive disabilities: The Medicaid Reference Desk http://thedesk.info/ Nancy Ward and Clayton Lewis have been particularly involved with that project. I did not find concept maps however. The claim to Triple A status (with a link to CAST no less) is troubling. P.S.: Follows is a link to the HTML version of the PDF mentioned in Lisa's post from 2001. Telecommunications Problems and Design Strategies for People with Cognitive Disabilities http://www.wid.org/archives/telecom/ > -----Original Message----- > From: w3c-wai-gl-request@w3.org > [mailto:w3c-wai-gl-request@w3.org]On Behalf Of David MacDonald > Sent: Tuesday, March 13, 2007 10:23 AM > To: 'lisa'; '"~:'' ????????????"' > Cc: 'Loretta Guarino Reid'; 'Sofia Celic'; 'Jan Dekelver'; 'Chuck > Hitchcock'; 'Hiroshi Kawamura'; 'Gez Lemon'; 'Clayton Lewis'; 'Gian > Sampson-Wild'; 'Keith Smith'; 'Roberto Scano'; 'Stephen Shore'; 'Nancy > Ward'; 'Paul Bowman'; 'John Slatin'; 'Elbert Johns'; 'Gregg > Vanderheiden'; 'Michael Cooper'; 'Judy Brewer'; 'WCAG' > Subject: RE: Report on WCAG2 comments relating to cognitive, learning, > and language disabilities > > Hi Lisa > > Can you provide a link to a successfully implemented concept map on a > commercial (or private site)? I would like to see one in use. Thanks. -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.10/720 - Release Date: 3/12/2007 7:19 PM -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.10/720 - Release Date: 3/12/2007 7:19 PM -- No virus found in this incoming message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.11/722 - Release Date: 3/14/2007 3:38 PM -- No virus found in this outgoing message. Checked by AVG Free Edition. Version: 7.5.446 / Virus Database: 268.18.11/722 - Release Date: 3/14/2007 3:38 PM
Received on Friday, 16 March 2007 10:21:50 UTC