- From: Anne Pemberton <apembert@erols.com>
- Date: Mon, 23 Apr 2001 06:52:13 -0400
- To: "Matt May" <mcmay@bestkungfu.com>, "Jonathan Chetwynd" <j.chetwynd@btinternet.com>, <w3c-wai-gl@w3.org>
Matt, The Disney site has been usable to little ones for a long time. My nephew is now nine. When he was 5 and 6, he first learned to use the web to connect to the disney site. He enjoyed that Disney, and a Looney Tunes site. I'm not sure why sound or motion presents a problem on larger sites. If making such features "accessible" is such a bug-a-boo, perhaps the accessibility features need to be re-examined. Anne At 10:59 PM 4/22/01 -0700, Matt May wrote: >----- Original Message ----- >From: "Jonathan Chetwynd" <j.chetwynd@btinternet.com> >> Matt you've completely missed the point I was trying to make. > >On the contrary: not only did I get your point, apparently you didn't get >mine. > >Sites like Disney, which you mentioned as an example, have spent north of >$100 million on site redesigns over the course of five years to go from the >absolute bottom of the usability barrel to something that is almost kind of >usable. There are quite a few organizations for which that figure isn't all >that reasonable. And this is a media company with graphic and UI talent as >deep as you can expect anywhere. > >I've been a part of several major projects involving multimedia web design, >and far more often than not the projects have been several times more >expensive than more traditional pages, and went from nearly on par from a >usability standpoint with traditional sites, to abject failures. Adding >sound and motion is almost never an instant win, and it takes graphics and >user-interface specialists to even begin site development along those lines. >(One thing that nobody has answered for me is how everything that's already >out there, the basis of the Web as it's used today, is ever going to be made >accessible through this method.) > >And on top of that, both disney.com and disney.co.uk are (at first glance) >dismal failures on WCAG guidelines for making information accessible to the >blind. > >> By >> transforming the way in which the message is to be delivered, ie via the >> senses, rather than textually, it is made accessible to people that would >> otherwise not get it. > >We're not dealing with simply processing the data that is presented; for >many people WCAG is trying to help, we're dealing with the inability simply >to access the words on the page. You're talking about usability more than >accessibility, and I find your examples of good usability suspect. > >> corporate sites that attempt something similar include >> from cinema >> http://www.disney.co.uk >> from fast foods >> http://www.wotsits.co.uk/home.html >> from music, well they are too numerous: >> http://www.getmusic.com/peeps/rkelly/TP-2com.html >> or maybe the player currently at >> http://www.aristarec.com/ >> is a particularly transparent means of selecting the artist you want to >> hear.. > >You pointed out a handful of Flash-based media sites. As a usability >specialist, I don't see anything I would consider to be more generally >usable. Just more shiny. Discoverability and consistency of interface across >the Web (blue underlined links, back buttons, common navigation and search) >is far more important than sounds and motion. (And the presence of >distracting animation on many of these sites makes it difficult for people >with ADD to access and process their contents. What about them?) > >> similarly many corporate sites, why does MS spring to mind, are very >> difficult to navigate. > >Fashionable as it is to pick on Microsoft, it's rare that a company >maintains the amount of content they do, with the number of content owners >and partners that they have, with the universal audience they have, in any >manner that a detached observer would say is "easy to use." Nor would >experts in the field be able to wave a magic wand and make those sites >navigable with a few easy steps. The state of web usability is not advanced >to that point, and where it has, the findings of the researchers are the >opposite of your impressions. > >- >m > > Anne Pemberton apembert@erols.com http://www.erols.com/stevepem http://www.geocities.com/apembert45
Received on Monday, 23 April 2001 06:45:11 UTC