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RE: Quickref User Feedback @ AccessU

From: Howard Kramer <howard.kramer@colorado.edu>
Date: Thu, 21 May 2015 16:08:13 +0000
To: Eric Eggert <ee@w3.org>
CC: "EOWG (E-mail)" <w3c-wai-eo@w3.org>
Message-ID: <DM2PR03MB4646F472F8F319E8FF27C439CC10@DM2PR03MB464.namprd03.prod.outlook.com>
Eric,

Thank you for putting that together. 

FYI - I also just uploaded my user testing report to the wiki: https://www.w3.org/WAI/EO/wiki/UT_May_2015/Session_Feedback


Regards,
Howard

-----Original Message-----
From: Eric Eggert [mailto:ee@w3.org] 
Sent: Tuesday, May 19, 2015 8:24 AM
To: WCAG
Cc: EOWG (E-mail)
Subject: Quickref User Feedback @ AccessU

Hi all,

we have collected a lot of useful user feedback[1] for the new quickref[2]. The main challenge is to meet the expectations of users when they encounter the quickref.

We got a lot of feedback to implement more fine-grained and task-based tagging, for example searching for images, forms or similar components. 
Some users even proposed to hide parts of success criteria. One example: 
A user searched for images and  they didn’t expect to see “Time-Based Media” in SC 1.1.1 as this has nothing to do with images. I don’t think it is feasible to do this now, but it might be an interesting option for the future.

Another idea was that we could make sure that related information is better grouped, for example there was little understanding why the two contrast requirements are so far apart.

Many participants seemed confused by techniques that don’t exist and have a “(future link)” on the end. It was unclear how techniques for guidelines relate to the success criteria in the guideline.

I have summarized the finding on the top of the feedback page[3] and also listed some challenges[4].

Cheers,
Eric


[1]
https://github.com/w3c/wai-wcag-quickref/wiki/User-Feedback-at-AccessU-2015

[2] http://w3c.github.io/wai-wcag-quickref/

[3]
https://github.com/w3c/wai-wcag-quickref/wiki/User-Feedback-at-AccessU-2015#findings

[4]
https://github.com/w3c/wai-wcag-quickref/wiki/User-Feedback-at-AccessU-2015#challenges



--

Eric Eggert
Web Accessibility Specialist
Web Accessibility Initiative (WAI) at Wold Wide Web Consortium (W3C)


Received on Thursday, 21 May 2015 16:08:45 UTC

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