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Re: "RisK' in "Web Accessibility is Smart Business"

From: Robert Yonaitis <ryonaitis@gmail.com>
Date: Fri, 10 Jun 2011 08:36:39 -0400
Message-ID: <BANLkTimbge16nkuPTqd492XCGOq+LhZXZQ@mail.gmail.com>
To: karl.groves@deque.com, shadi@w3.org
Cc: EOWG <w3c-wai-eo@w3.org>

I agree with Karl that legal action risk statements can be problematic
and Shadi on being more positive and on the order in which the risk is
presented in a positive manner:

# Slide 13 [Reduces risk of legal action]: - "reducing the risk of legal action"
I suggest changing the title of the slide to "other benefits" or such
(as a follow-on from the previous slides), and mentioning some of the
other benefits such as:
 - "demonstrating corporate social responsibility"
 - "complying with the UN Convention on the Rights for Persons with
Disabilities (CRPD)"
 - "reducing the risk of legal action"

I would just remove the third line all together and replace it with
"protect against unintended consequences" and in the speakers notes
add some discussion on eliminating customers, limiting information
dissemination, the possible legal hassles etc.


On Fri, Jun 10, 2011 at 8:22 AM, Karl Groves <karl.groves@deque.com> wrote:
> Sorry for the very late timing on this e-mail.
> The more I think about it, the more I think that having a slide that discusses risk is like leaving a landmine of "fail" out there to get stepped on by the presenter.  It can have a significant effect or it can be like "proving" that accessibility is nothing to be concerned about.  I've been refining my own thoughts regarding risk, and I think the argument is compelling for large organizations.  Of course, the converse is true as well.  Risk for small and medium companies is almost negligible. If these slides are presented by someone without a firm grasp on the exact legal landscape for the audience, it might work against them.
> Additionally, most of the litigation on web accessibility has taken place in the US, with a little bit happening in Canada and UK. The rest of the presentation is universal while this really isn't. Because this is a presentation of the W3C, we may want to avoid being so US-centric here.
> Thanks.
> Karl L. Groves
> Director, Training
> Deque Systems, Inc.
> Phone:  443.517.9280
> E-mail:  karl.groves@deque.com
> Is a non-compliant website putting your organization at risk? Visit www.deque.com

Rob Yonaitis
http://www.yonaitis.com/ | http://twitter.com/ryonaitis
Received on Friday, 10 June 2011 12:37:07 UTC

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