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Prototype User Testing an Long Beach

From: Wayne Dick <wed@csulb.edu>
Date: Wed, 03 Nov 2004 12:02:04 -0800
Message-ID: <4189393C.2070402@csulb.edu>
To: "EOWG (E-mail)" <w3c-wai-eo@w3.org>
Having never done usability testing I read the sight on the other 
testing and came up with the following script and tasks.  None of my 
students are developers, but they have a range of disabilities.  I hope 
it isn't to off the mark.

Dear Testers,

We are asking you to look at the Web Accessibility Initiative (WAI) 
unfinished web site to rate its accessibility. The site is incomplete. 
There are many dead ends, so some searches will be fruitless. Please be 
patient with these shortcomings. The designers of the page want an idea 
of how the page is navigated by experienced users with disabilities.

Rather than waiting until the product is out the door, this group wants 
to perform some reality checks first. That is where you come in. We need 
your comments they are important record as the page is developed.

The main thing we want you to test is navigability and information 
architecture. To do this I have you complete a few tasks to see if you 
can find your way around and what you think of the site navigation tools.

We are not looking for complements here. Please be frank. Tell us if you 
dislike something. Tell us if you like something.

Use this site:

Lets get started.

- What is your occupation and title?

- How would you describe your role or interest as it relates to web 
development and/or making web pages accessible to people with disabilities?

- In the last year, how often have you visited the Web Accessibility 
Initiative (WAI) website to locate information?

- We are particularly Interested in including people with disabilities 
in this study: Do you have a disability? If yes, briefly describe 

- How long have you been involved in Web accessibility?

To complete your tasks use the following site: Test Page for the Web 
Accessibility Initiative <http://www.w3.org/2004/09/wai-nav/8-home> . We 
will repeat this site link after each task to reduce paging as you work 
through this document.


Task 1: Go to the Getting Started Link site. Move around it a little. 
How is the feel? Test Page for the Web Accessibility Initiative 

Task 2: Using the site answer the question: What is WAI? Test Page for 
the Web Accessibility Initiative <http://www.w3.org/2004/09/wai-nav/8-home>

Task 3: If I want to evaluate a web site for accessiblity what resources 
will help? Test Page for the Web Accessibility Initiative 


Task 4: What are the accessiblity guidelines? What are the words for 
WCAG, UAAG and ATAG? Test Page for the Web Accessibility Initiative 


Task 5: "Find the UAAG 1.0 FAQ." Then, from the UAAG 10 FAQ, "Find the 
UAAG 1.0 Testimonials" Test Page for the Web Accessibility Initiative 


Task 6: Your team at work is developing a Web site and you have some 
concerns about how accessible the Web site might be to people with 
disabilities. Using this Web site, determine whether or not it contains 
information about the basic things Web developers need to know about Web 
accessibility. Test Page for the Web Accessibility Initiative 


Now answere the following questions as best as possible.


A. How does the general infornation architecture and navigation design 
work? Could you perform the tasks? Was it easy, hard, so-so?

B. Is the expanding, collapsing node concept intuitive?

C. Note that some pages "annotated navigation pages" just get you 
around. Other pagers "content pages" are dedcated primarily to content, 
i.e. the actual UAAG page. Were the "anotated navigation pages" 
understandable in their relationship to the hierarchical navigation to 
actual content?

D. How comfortable or uncomfortable were you when one node is expanded 
and the peer nodes are not?

E. Is the presentation and interaction of the lower levels under UAAG 
links understandable?

Received on Wednesday, 3 November 2004 20:02:46 UTC

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