- From: Sailesh Panchang <sailesh.panchang@deque.com>
- Date: Wed, 28 May 2003 12:43:14 -0400
- To: <w3c-wai-eo@w3.org>
- Message-ID: <003b01c32538$3c014ba0$6c01a8c0@deque.local>
Hello List Members Under Tech factors section we should mention that: Reduced Support Calls and Risk of Legal Exposure Adhering to the validation (or quality assurance) process recommended in the Appendix A of WCAG 1.0 (see http://www.w3.org/TR/1999/WAI-WEBCONTENT-19990505/#validation) helps to establish the usability of Web content with a reasonable level of confidence. Testing content with a variety of browsers and involving actual users of assistive technologies strengthens the validation process. This helps to reduce the number of support calls relating to accessibility of Web content. Additionally, it reduces the organization's legal exposure on account of inaccessible Web content. Documentation of the good-faith effort to build and validate accessible Web content is likely to induce courts to regard any failings with leniency. Sailesh Panchang Senior Accessibility Engineer Deque Systems Inc 11752, Valley Ridge Circle, Fairfax, VA 22033 Tel: 703-218-8018 Fax: 703-218-5047 E-mail: sailesh.panchang@deque.com * Look up <http://www.deque.com> *
Received on Wednesday, 28 May 2003 12:39:58 UTC