- From: Karen Mardahl <karen@mardahl.dk>
- Date: Tue, 10 Feb 2004 20:33:00 +0100
- To: <w3c-wai-au@w3.org>
Hi A question came up in yesterday's call about whether there were usability standards. I think it was Barry who mentioned ISO 9241-11. This is entitled "Ergonomic requirements for office work with visual display terminals (VDTs) -- Part 11: Guidance on usability". This, along with ISO 13407 seem to be the major standards. I checked my various resources and came up with the following additional information. ISO 13407: "Human-centred design processes for interactive systems" is another ISO document. Ansi.org has some information, but I haven't yet read the material I downloaded from there. I asked Tim if he had inside contacts at nist.gov that could tell us about standards. I couldn't find any on the site myself. Through one of my bookmarks, I found this great summary on Usability Standards Organizations: http://www.listserv.acm.org/archives/wa.cgi?A2=ind0111c&L=chi-web&F=&S=&P=54 59 (Watch for broken hyperlinks.) They refer to ISO and also UPA, the Usability Professionals Association (www.usabilityprofessionals.org) It gives a nice little summary about the various standards and approaches. One last reference is about the CIF: Common Industry Format that "defines a consistent method of carrying out usability tests." This information, in a nice little article, can be found at http://www.userfocus.co.uk/articles/cif.html. A sample of the CIF "template" can be found at http://uzilla.net/uzilla/blog/cif/template.html I have ordered 9241-11 from the library - it's only around 22 pages. Jutta was the one who brought this up, so Jutta, do you want me to follow up on any of this? I know someone in Belgium with the 13407 document and could ask him for info (can't seem to get it through the Danish library network, which include universities). I also have groups where I can post questions. Just say the word! regards, Karen Mardahl
Received on Tuesday, 10 February 2004 14:39:51 UTC