Fwd: Axon Case #01554202 - Evidence - Evidence Download

---------- Forwarded message ---------
From: support@axon.com <support@axon.com>
Date: Thu., Jun. 19, 2025, 9:04 a.m.
Subject: Axon Case #01554202 - Evidence - Evidence Download
To: tolegalcorp@gmail.com <tolegalcorp@gmail.com>




Hello Antonina,

Thank you for contacting Axon Technical Support.

I recommend you reach out to the Ministry of the Attorney General and
request them to share any evidence they have already shared with you
again. As I mentioned, out of caution with information security we cannot
send anything back that we may have.

If you cannot remember your password for logging in to your my.evidence.com
account, you will need to reset your password. However, I know we discussed
over the phone that you do not have access to the email you made the
account under. Unfortunately, we cannot reset your password, or provide
login credentials.

If you require any further assistance, please don't hesitate to let us
know. If we don't hear from you, we will assume the issue has been resolved
and will close the case.

Regards,

*Nicholas Sofre*
Axon Technical Support Representative
*––––*
*Call Technical Support 24/7*
*US |* 800-978-2737, opt. 4
*UK |* 01327 709 666, opt. 3
*AU |* 1800-512-069
*NZ | *+64 0800-005-161

*Have another question?*
Visit https://my.axon.com/s/resources for instant access to troubleshooting
articles & videos
on camera pairing, dock registration, CEW error codes, and more!

TASER INTERNATIONAL IS NOW AXON







--------------- Original Message ---------------
*From:* TO LEGAL [tolegalcorp@gmail.com]
*Sent:* 6/18/2025 9:12 AM
*To:* support@axon.com
*Subject:* Re: Axon Case #01554202 - Evidence - Evidence Download

Thank you for your response,

Please reply with the file name, date sent to me, and a list of the files
within the .zip file. Also please include an explanation of why exactly I
am not privy to that particular file since your company still has it and
refuses to send it to me. I also still can not log I to my account. Please
help me troubleshoot this issue.

Thank you.

On Wed., Jun. 18, 2025, 11:49 a.m. support@axon.com, <support@axon.com>
wrote:

>
>
> Hello Antonina,
>
> Thank you for contacting Axon Technical Support.
>
> Unfortunately we cannot accommodate the request that was discussed over
> the phone. Out of an abundance of caution for security, we cannot send you
> the files you have requested. Please reach out to the Ministry of the
> Attorney General, as they would be the only ones able to share the file
> again.
>
> If you require any further assistance, please don't hesitate to let us
> know. If we don't hear from you, we will assume the issue has been resolved
> and will close the case.
>
> Regards,
>
> *Nicholas Sofre*
> Axon Technical Support Representative
> *––––*
> *Call Technical Support 24/7*
> *US |* 800-978-2737, opt. 4
> *UK |* 01327 709 666, opt. 3
> *AU |* 1800-512-069
> *NZ | *+64 0800-005-161
>
> *Have another question?*
> Visit https://my.axon.com/s/resources for instant access to
> troubleshooting articles & videos
> on camera pairing, dock registration, CEW error codes, and more!
>
> TASER INTERNATIONAL IS NOW AXON
>
>
>
>
>
>
> thread::nopsvGbTeoOA4X00mO4Dn3U::
>