Re: What an appalling mess. HELP!

On Thu, 2004-01-08 at 15:21, Rory Musker wrote:
> In my constant endeavour to provide my customers web services and interfaces
> that are easy for all to access and use - your site has got to be the worst.
> Navigation is terrible, there is so much jargon and gobbledegook it is
> almost impossible to understand, clarity - there is none, there are broken
> links, dead ends, no home page buttons, slow to download to mention a few of
> the horrors.

Hi Rory,

Sorry for the confusion. We are working to improve things like
navigation and consistency in the site. By all means if you find broken
links on the site, please let us know. 

I think you are looking for the Web Content Accessibility Guidelines
(WCAG), produced by W3C's Web Accessibility Initiative (WAI). Here are
some helpful links.

1) WAI home page
   http://www.w3.org/WAI/

2) WCAG 1.0, a W3C Recommendation
   http://www.w3.org/TR/WCAG10/

   Level "AA" means that you satisfy a set of requirements in WCAG.
   Please see that document for what the requirements are.

3) WCAG 2.0, a new version in development (not yet stable!)
   http://www.w3.org/TR/WCAG20/

4) The home page of the Working Group who is developing the 
   Web Content Accessibility Guidelines
   http://www.w3.org/WAI/GL/

5) Getting started making a Web site accessible
   http://www.w3.org/WAI/gettingstarted/Overview.html.en

I hope this helps.

 _ Ian

> What is level two (AA)? I have to comply with it and I have no idea how to
> after 1/2 an hour of  searching - a summary would be helpful, simple answers
> would be wonderful. Where did the three click rule go?
> 
> We are talking about making websites accessible and easy to use by all - not
> explaining the meaning of life.
> 
> I would be delighted if someone would call me to help me out - on the other
> hand I would not be surprised if I did not hear a peep from you.
> 
> Frustrated but hopeful
> 
> Rory Musker
> Business Development Manager
> Epinet Ltd
> Tel: 01242 821000
> Fax: 01242 821122
> Mobile: 07748 115 451
> 

-- 
Ian Jacobs (ij@w3.org)   http://www.w3.org/People/Jacobs
Tel:                     +1 718 260-9447