Quality of Service (Tidy downloads) (was Re: [ alexandria-Support Requests-535443 ] Offtopic support request)

Dear Mr. Jacob Moorman (Quality of Service Manager, SourceForge.net ),

This is a Quality of Service Issue, you have a broken link on your page 
(http://tidy.sourceforge.net/). Your WEB site is poorly designed, not user 
friendly and really doesn't give a clue as to where to report a bad link 
on one of the WEB pages. All I wanted was better quality of service (which 
seems to be part of your job title though lacking in performance of 
duties), through a link that worked. so I could download the Tidy GUI 
frontend.  Things were so much better when one could get Tidy and from the 
W3C site, at least the links worked. 

Bruce....
baboman@usgs.gov





noreply@sourceforge.net
03/27/2002 10:54 AM

 
        To:     noreply@sourceforge.net
        cc: 
        Subject:        [ alexandria-Support Requests-535443 ] Offtopic support request

Support Requests item #535443, was opened at 2002-03-26 17:11
You can respond by visiting: 
http://sourceforge.net/tracker/?func=detail&atid=200001&aid=535443&group_id=1

Category: offtopic (Not SourceForge.net-related)
Group: Second Level Support
Status: Closed
Priority: 5
Submitted By: Nobody/Anonymous (nobody)
Assigned to: Jacob Moorman (moorman)
Summary: Offtopic support request

Initial Comment:
You have a bad link to the Tidy GUI on 
http://tidy.sourceforge.net/

Would like to get the GUI frontend for Tidy.

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>Comment By: Jacob Moorman (moorman)
Date: 2002-03-27 12:54

Message:
Logged In: YES 
user_id=152443

Greetings,

SourceForge.net provides hosting for more than 34,000
different Open Source software development projects,
including tidy.  Inquiries regarding project web content for
the tidy project should be directed to that project, not
SourceForge.net staff.  Please submit a support request on
/that project/, rather than /alexandria/ (which is the
project used to provide support for SourceForge.net
itself.).  We state this on the submission page for
alexandria support request, but it appears that was
overlooked when you posted your request.

Various parts of the SourceForge.net site are actually
controlled by individual projects /ON/ SourceForge.net, not
by SourceForge.net staff.  So, in order for this to be
corrected, you need to report the issue to the tidy project
on SourceForge.net, as seen at:
http://sourceforge.net/projects/tidy -- not to the
SourceForge.net team, who merely provide hosting services to
the tidy project.

Thank you,

Jacob Moorman
Quality of Service Manager, SourceForge.net
moorman@sourceforge.net

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Comment By: Nobody/Anonymous (nobody)
Date: 2002-03-27 09:46

Message:
Logged In: NO 

Issue with the SourceForge.net site or services: You have a 
bad link to the Tidy GUI on your page at
http://tidy.sourceforge.net/. You link to 
http://perso.wanadoo.fr/ablavier/TidyGUI/ but the page 
cannot be found.

I would really like to obtain this GUI.


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Comment By: Jacob Moorman (moorman)
Date: 2002-03-27 09:32

Message:
Logged In: YES 
user_id=152443

Greetings,

You are receiving this message because you submitted a support
request to the SourceForge.net project team.  Having reviewed the
request you submitted, we do not believe that this request is
directly related to the SourceForge.net site, nor any services we
provide.

If your issue has intentionally been directed to the
SourceForge.net support team regarding an issue with the
SourceForge.net site or services, please re-open this support
request and add a comment -- we will be glad to have another look
at your issue report.

For all other cases: SourceForge.net provides a document which
contains instructions for obtaining a support on a variety of
subjects.  Please review the document located at:
https://sourceforge.net/docman/display_doc.php?docid=7632&group_id=1

Since this support request does not appear to be directly related
to the SourceForge.net site or its services, it will now be
closed.  Should you have further questions or concerns regarding
this matter, please re-open this support request and add a
comment.

Thank you,

SourceForge.net support

----------------------------------------------------------------------

You can respond by visiting: 
http://sourceforge.net/tracker/?func=detail&atid=200001&aid=535443&group_id=1