persona online reference?

The one explicit design technique for security and/or usability we have so 
far is the use of personas (are there others?). We need a reference for 
our SharedBookmarks (online or otherwise). Can someone provide that?

          Mez

Mary Ellen Zurko, STSM, IBM Lotus CTO Office       (t/l 333-6389)
Lotus/WPLC Security Strategy and Patent Innovation Architect

Received on Friday, 5 January 2007 15:13:55 UTC