- From: Adrian Hope-Bailie <adrian@hopebailie.com>
- Date: Mon, 11 May 2015 14:02:48 +0200
- To: "Joerg.Heuer@telekom.de" <Joerg.Heuer@telekom.de>
- Cc: Joseph Potvin <jpotvin@opman.ca>, Web Payments IG <public-webpayments-ig@w3.org>, Dan Schutzer <cyberdan250@gmail.com>
- Message-ID: <CA+eFz_K4b2_ebjipjyz=ktfTvrfC-sPCxkghO9FmTPUhyG5qdg@mail.gmail.com>
I think there are two topics at hand here, linking value networks and the offer negotiation. They are somewhat related but I think worth discussing in depth. I think the offer negotiation has particular relevance to the architecture document that we're working on. I will respond with a different subject to split the thread. On 11 May 2015 at 13:52, <Joerg.Heuer@telekom.de> wrote: > Hello Adrian, > > > > Your points are taken. I like the idea to call a third party in case of no > match. We need to see how these things would be represented. I would think > it’s going to be another ‘instrument’ in both participants portfolio in the > end (which would be fine, because I believe it’s important to boil > everything down to the same pattern for transparency and so…) > > > > Privacy aspects are in the very core of our aspirations. I think we came > out with a pretty cool schema to solve similar situations: > > > > Dude has been to the rug shop a few times before, so he knows that this > loyalty cards would be accepted. Also, his decision to buy the rug today > has been influenced by a coupon campaign put out by the shop last weekend > and he downloaded a 5% coupon into his wallet. > > After having made his pick, dude ‘primes’ his wallet with a payment card > (he thinks is applicable) plus the loyalty card and the coupon. > > When approaching the payment terminal all these items are made available > for the payment terminal - but only those, not any of the rest of the > content in the wallet. > > > > We got good feedback on the privacy – but especially for supermarket > scenarios with all those coupons, people liked the idea to make everything > ‘ready for action’ while standing in the line – as long as the more > ‘interactive’ variant to communicate with the salesperson was still > possible. Also, this selection process could be supported by the payers > wallet application using pre-defined rules, contexts, down to location or > beacons. Important was only that the selection made was presented to the > user first, before the actual transaction was started. > > > > The same mechanism came to my mind in case the user doesn’t know what the > payment terminal will support, but wanting to be really quick. Just pick a > VISA, a MasterCard and a direct debit mechanism and let the merchant > decide. Wouldn’t be my ideal, but if you are in a hurry… I would leave it > as an option, because it fits the overall interaction patterns. But I see > potential for problems, though. Our experience says: if it fits the overall > pattern, make it possible and see when and where players in the ecosystem > make use of it. Loyalty and coupons will be okay with it. If Generation of > a token costs money, your wallet will have ways to keep multiple ones being > generated without need. > > > > Cheers, > > Jörg > > > > *From:* Adrian Hope-Bailie [mailto:adrian@hopebailie.com] > *Sent:* Montag, 11. Mai 2015 13:25 > > *To:* Dan Schutzer > *Cc:* Heuer, Jörg; Joseph Potvin; public-webpayments-ig@w3.org > *Subject:* Re: Linking Value Networks > > > > I don't think that the payer should send the schemes or instruments they > have available to the merchant. This seems like a privacy problem to me. > > I like the idea that the offer includes payment options (and these could > have different currencies and prices for different schemes or instruments). > > I think that if the payer sees the offer and wants to pay some other way > or doesn't have a supported instrument they can call out to some proxy to > be the intermediary. I.e. as the payer I make requests to a payment > provider with whom i have an account by sending them the details of the > offer. They go out and find the cheapest way to pay and then come back to > me with a request for authorisation to use the payment instrument of mine > that they have selected. > > > > I can choose, if I am an advanced user or have some clever software to do > it for me, to perform the work of the payment provider myself. > > The problem with the current scenario is that the payer and payee are > always negotiating a way to take the payment off the Web. Finding a common > scheme means finding a way to settle the value exchange on a value exchange > network they are both a part of. > > This should work like the Web. We shouldn't both have to be in the same > value exchange network if we can find others to proxy between us. That is > truly value exchange at Web scale as opposed to some new messaging on top > of the existing status quot. > > I started writing a stupid/humerous "script" of a real world payment to > try and eke out the messaging requirements. I started with the real world > and then started adding the blue text to describe the technical > requirements. What's interesting is that the conversation (real-world) > changes a lot when you start to worry about things like privacy and trust. > > Let me know what you think and feel free to copy and re-use for a > different scenario: > > https://docs.google.com/document/d/1-eV4rB-mh4l8zYnU5q_ZzHcShTvQCIa_aRx46AB0Mrs/edit > > > > > > On 11 May 2015 at 13:09, Dan Schutzer <cyberdan250@gmail.com> wrote: > > Merchant might say I don't accept American Express or I will give a > discount for cash for example. > > > > On Mon, May 11, 2015 at 7:04 AM, <Joerg.Heuer@telekom.de> wrote: > > Hi all, > > > > Obviously, things can get pretty complex – not too surprisingly I might > say. > > > > In a more abstract manner I would then state that the ‘initiator’ of a > payment transaction should also start to state the terms i.e. the supported > instruments. > > > > A) In the simplest case this means that the merchant’s payment system (on > behalf of the payee) declares what the total asked is, give a reference to > the transaction itself (description, ID, ….) and the supported schemes. > Dan, what would that mean with respect to the demand that merchants might > want to decide? Could their statement be mandatory (‘I only take VISA and > that’s it’) and, thus, fulfill the requirement or would the following be > what you had in mind… > > > > B) the payer states total, instrument(s) and a reference to the actual > transaction and if the payee is okay with it, just confirms and does > whatever the ‘reference’ implies (e.g. opening a turnstile or starting a > song on the jukebox) > > > > Both cases could provide for another round of ‘negotiation’; e.g. because > the instruments or currencies couldn’t be matched or whatever. They could > use the ‘reference’ (which we would likely ask to be ‘unique’ in some way) > to continue communication, which might or might not imply other data or > even protocols. > > However, one thing should be taken into account: With the passing of a > credential, the receiving side might already have received the money – or > at least gotten the right to withdraw the given amount from the payer’s > funding source. In the case of alternatives presented this seems like a > no-go for real value tokens (‘I give you three different tokens for my > three applicable cards and hope you only use one of them’). Also on the > payer’s side this might already create costs (creation of tokens might cost > something, amounts might be reserved or already be deducted). Thus, we > might be forced to run protocols with either one full-value token right > away, or a set of meta data about the instruments to be negotiated. > > > My goal would be to make the basic communication as simple as we can – and > compatible to the current and the real world – but leave options open for > additions. As I see it, we were able to complete most transactions in one > go and even with simple credit card-like data exchanges for a start. > > > > Cheers, > > Jörg > > > > > > *From:* Adrian Hope-Bailie [mailto:adrian@hopebailie.com] > *Sent:* Freitag, 8. Mai 2015 22:25 > *To:* Dan Schutzer > *Cc:* Heuer, Jörg; Joseph Potvin; public-webpayments-ig@w3.org > > > *Subject:* Re: Linking Value Networks > > > > I agree with everything you have there Jeorg. > > I think the offer of sale should list payment options up front (and > different payment terms for each). This allows the payer to immediately > respond with their choice of instrument. The payee's response could be some > type of digitally signed quote confirming the terms which is the signal to > the payer to complete the payment and send proof. > > This flow allows the payer to seek alternative means of making the payment > if they don't have an instrument that matches any of the available > mechanisms. > > > > On 8 May 2015 at 20:06, Dan Schutzer <cyberdan250@gmail.com> wrote: > > There are situations where the payee or merchant gets to decide what forms > of payment they are willing to accept. Would be good to allow for that > option > > > > On Fri, May 8, 2015 at 8:34 AM, <Joerg.Heuer@telekom.de> wrote: > > Hello! > > > > It’s good we are gathering confidence for automated solutions being > implementable. In the proximity world we already have to cope with such > situations and should probably try to do something similar in the digital > world in a first attempt: > > · First of all it’s a decision by the user. Just because I happen > to have a certain payment instrument doesn’t mean it’s open for use in a > given transaction at all. So we potentially have a subset of pre-configured > (by the user) instruments for a given context. > > · The actual pick needs to be made on the payers side as we won’t > try to send information about the content of a user’s ‘wallet’ to a > merchant. (I hope we agree on this…) > > · If automation just supports a user who is present, conflict > situations should be referred to him/ her to intervene and potentially > bring other options to the table – e.g. choosing an instrument which costs > him/her extra money.. > > · If there is no user present, automation might require a second > round but we need to make sure the matching really ends after that unless > we want to create situations in which everybody waits for the other to move… > > · For future scenarios we could consider that the payee annotates > the options offered in the first place to communicate rebates etc. to > promote specific options. (Which could in turn feed into decision making in > the payer’s side’s automation) > > · In how far automation with user present or user not present can > get more complex, I wouldn’t want to predict, but I’m sure it’s important > to always think such protocols in a ‘manned case’ as well as in the > ‘unmanned case’ for a number of reasons (simplicity, trust in automation, > backward-compatibility). > > > > We have never implemented these more complex processes, but I know pretty > well we could do so pretty easily along a real human interaction sequence. > Adding automated negotiation e.g. could be an interesting option for the > future but will be much harder to make people trust in. So let’s start > simple, I’d say. > > > > Cheers, > > Jörg > > > > *From:* Joseph Potvin [mailto:jpotvin@opman.ca] > *Sent:* Freitag, 8. Mai 2015 04:35 > *To:* Dan Schutzer > *Cc:* Adrian Hope-Bailie; Web Payments IG > *Subject:* Re: Linking Value Networks > > > > RE: "requires more than just a technical solution, it requires some > business innovation" > > > The answer is: > > OASIS UBL v2.1 Universal Business Language > https://www.oasis-open.org/committees/ubl/ > http://ubl.xml.org/wiki/ubl-resources > ...which is currently advancing as ISO 19845 > http://www.iso.org/iso/catalogue_detail.htm?csnumber=66370 > > See also: > > http://docs.oasis-open.org/ubl/UBL-Governance/v1.0/cn01/UBL-Governance-v1.0-cn01.html > > ...and for a couple of examples regarding its significance: > > http://eur-lex.europa.eu/legal-content/EN/TXT/PDF/?uri=CELEX:32014D0771&from=EN > > http://eeiplatform.com/13559/towards-single-standard-e-invoicing-eu-public-procurement-6-years-wow/ > > > > Joseph Potvin > Operations Manager | Gestionnaire des opérations > The Opman Company | La compagnie Opman > jpotvin@opman.ca > Mobile: 819-593-5983 > > > > > > On Thu, May 7, 2015 at 9:45 AM, Dan Schutzer <cyberdan250@gmail.com> > wrote: > > You make a good point - but to address this concern it requires more than > just a technical solution, it requires some business innovation, but it can > be addressed much in the same way that Square and PayPal can helped in > areas where the payee is too small and not credit worthy enough to directly > accept credit card payments. > > > > On Thu, May 7, 2015 at 9:33 AM, Adrian Hope-Bailie <adrian@hopebailie.com> > wrote: > > In working on the manifesto and the architecture document it occurred to > me that we (or maybe it's just me) may be missing an essential feature in > the payment agent model. > > If our payment agents are expected to talk to one another to negotiate the > terms of a payment, including the choice of payment scheme, then what do we > do when there is no common scheme between the participants? > > Does the payment agent give up and say: "Sorry Alice, you can't pay Bob he > only accepts Visa, Bitcoin and ACH and you can only pay via MasterCard and > XRP, transaction aborted"? > > If so then it seems we aren't solving anything. Our vision for > inter-connected value networks falls flat if our payment agents can only > facilitate a payment within existing closed networks. > > Would I be correct in saying we need to consider that in many scenarios > there will be one or more intermediaries that "bridge" the two networks by > being plugged into both? How do we fit these brokers/intermediaries into > our architecture? > > I think they are also payment agents of some sort but who do they > interface with? The sender, receiver, both? And, how does the payment flow > between Alice and Bob play out when this intermediary is required? At what > point do their agents say, "Oh dear, we don't have a common payment scheme > we can use, let's call Fred to act as a broker between your MasterCard and > my Visa accounts". > > I'd like to discuss this on the call today as I think we need to figure it > out and put it in the document. > > Adrian > > > > > > > -- > > > > > > > > >
Received on Monday, 11 May 2015 12:03:23 UTC