- From: Mark Watson <watsonm@netflix.com>
- Date: Fri, 29 Mar 2013 08:47:22 -0700
- To: "Reitbauer, Alois" <Alois.Reitbauer@compuware.com>
- Cc: Jatinder Mann <jmann@microsoft.com>, "Austin,Daniel" <daaustin@paypal-inc.com>, "public-web-perf@w3.org" <public-web-perf@w3.org>
- Message-ID: <CAEnTvdDgBd6+BdosKSx+TKbYPGzRsXYCE69C_qccVho65dBW3w@mail.gmail.com>
All, We at Netflix would find detailed network error reporting very useful. I will certainly look into the proposal in more detail. I have one question, though. I've heard before that the reason more detailed error reporting is not available on XHR, media elements etc. is due to privacy concerns: that detailed error information could be used for fingerprinting, or mapping a user's local network. Is this a concern ? What is the approach to that aspect in this work ? ...Mark On Fri, Mar 29, 2013 at 5:55 AM, Reitbauer, Alois < Alois.Reitbauer@compuware.com> wrote: > I put some additional thoughts on the use cases. The main use case is > that we get information on web resources which fail to load properly. The > main causes are TCP, DNS issues as well as 4x/5x server responses. The > latter ones can also be caused by proxies, firewalls etc. In this case they > are not detectable on the server side. These are typical cases where > synthetic monitoring is used, most of them could be supported by the Error > Spec except the most important one if the main document fails to load. > > In the current example this is exactly what happens. I don't see the > value in saving this information and sending it later when the connection > is up again. For an operational issue like this live data is crucial. > Having this information after the fact is not valuable. > > This reminded my of a RUM discussion we had internally a while ago. The > main point was to allow loading JavaScript via HTTP headers and also define > expiration. Think of it as a cookie, but with a JavaScript file. The script > will then be executed after it is loaded. If it is set on a domain, it will > always be executed. > > Combining this approach with error logging would allow to immediately > alert in cases where the actual document cannot be loaded. The script – > with monitoring code – will be cached and executed although the page cannot > be loaded. The script extracts the error information and beacons it to a > monitoring infrastructure (obviously not your servers, which are down). > > The error spec is an important piece of the puzzle. Solving the full use > case, however, will require a bit more work. The header JavaScript loading > or something similar is another important piece. > > Thoughts? > > // Alois > > From: Jatinder Mann <jmann@microsoft.com> > Date: Wednesday, March 27, 2013 6:52 PM > To: "Austin,Daniel" <daaustin@paypal-inc.com>, "public-web-perf@w3.org" < > public-web-perf@w3.org> > Subject: [Dynatrace.com]RE: [ErrorLogging] Draft Specification > Resent-From: "public-web-perf@w3.org" <public-web-perf@w3.org> > Resent-Date: Wednesday, March 27, 2013 6:55 PM > > Thanks for the offer Daniel. We decided to spend next week’s call on > Diagnostics and Error Logging. A list of errors will help in that > discussion. > > > > Thanks, > > Jatinder > > > > *From:* Austin,Daniel [mailto:daaustin@paypal-inc.com<daaustin@paypal-inc.com>] > > *Sent:* Wednesday, March 27, 2013 10:31 AM > *To:* 'public-web-perf@w3.org' > *Subject:* RE: [ErrorLogging] Draft Specification > > > > Hi Team, > > > > I’m on the call, arrived late and now have to leave early. > My regrets. On reading this draft from Jatinder, I noticed the part on > error and status codes. I’m willing to volunteer to put together a list > that we use here internally for this and submit it to the group by next > week’s meeting. Just to spark some discussion. Talk soon! > > > > Regards, > > > > D- > > > > *From:* Jatinder Mann [mailto:jmann@microsoft.com <jmann@microsoft.com>] > *Sent:* Wednesday, March 27, 2013 9:27 AM > *To:* 'public-web-perf@w3.org' > *Cc:* Reitbauer, Alois (Alois.Reitbauer@compuware.com); Aaron Heady (BING) > *Subject:* [ErrorLogging] Draft Specification > > > > Accurately measuring performance characteristics of web applications is an > important aspect in helping site developers understand how to make their > web applications faster. Likewise, measuring and understanding when web > applications are not properly loading for end users due to network errors > is an example of the worst case web browsing performance. One of the areas > we wanted to focus in this chartered period is Diagnostics and Error > Logging. Within that focus area, with help from Aaron Heady and Alois, I > have put together a first draft of the Error Logging spec: > https://dvcs.w3.org/hg/webperf/raw-file/tip/specs/ErrorLogging/Overview.html. > > > > > Today, site developers do not have real time web application availability > data from their end users. While synthetic testing gives you some data, it > can’t truly provide global or near real-time availability data for real end > users. For example, if a web server has a memory bug that causes a random > set of HTTP responses to have a space in the middle of the HTTP response > header, when the server sends this response, this may cause strict format > validation issues at the CDN near the user to fail to process the request. > So while the server may see a 200 OK HTTP response, the end user may > actually see a 500 Server Error HTTP response. The site owner may not know > for a long time that the user cannot see their web page and will not be > able to correct this issue in a timely fashion. > > > > The ErrorLogging interface allows JavaScript mechanisms to provide > complete client-side error data on the navigation of the document and > fetching of resources within the applications. As it is typically > impossible to obtain error data through JavaScript mechanisms during an > aborted navigation due to the error, this data is persisted across > sessions. This interface is defined to use the Performance Timeline API, so > its modelled very closely to the Resource Timing API. > > > > As of right now, I haven’t filled out the errorTypes attribute. I’m not > yet sure if we want to go with very specific or generic error types. The > former would mean we define each possible problem with TCP, DNS and HTTP. > The latter would be to just provide some examples of common issues to be > used as a template for each scenario. Being very specific would allow more > consistent parsing across browsers, but it would also mean that any case we > didn’t cover would end up as a vendor prefixed entry. I think we should > discuss this further. > > > > Please provide feedback to this specification. Let’s also spend some time > on the working group call going through this spec and other Diagnostics and > Error Logging areas. > > > > Thanks, > > Jatinder > The contents of this e-mail are intended for the named addressee only. > It contains information that may be confidential. Unless you are the named > addressee or an authorized designee, you may not copy or use it, or > disclose it to anyone else. If you received it in error please notify us > immediately and then destroy it. Compuware Austria GmbH (registration > number FN 91482h) is a company registered in Vienna whose registered office > is at 1120 Wien, Austria, Am Euro Platz 2 / Gebäude G. >
Received on Friday, 29 March 2013 15:47:51 UTC