Re: Draft of guide doc for GL 2.5 L2 SC 1 (UPDATED) - Intent section

Andi,

In my opinion, the point is that we should let the user know what the
error is and how to correct the error. 

This might be an usability issue. However I found that the older people
tend to be confused with the error messages which doesn't describe "why"
and "how to". This confusion must be embarrass the people with learning
disabilities. As a result, they would give up.

What do you think?


- Makoto



On Thu, 22 Sep 2005 09:39:09 -0500
Andi Snow-Weaver <andisnow@us.ibm.com> wrote:

> 
> Sophia,
> 
> Thanks. I think you are right. I was really struggling to come up with
> rationale for why identification of errors is more important for users with
> disabilities. I don't think it is. As you say, the important thing is that
> the error information is "accessible".
> 
> But this really just means that error information has to meet all of the
> applicable WCAG guidelines just like all the other information does. I
> wonder if we even need this success criterion at all? Certainly the use of
> color and other text styles are covered under GL 1.3. We could submit the
> appropriate techniques for GL 1.3 and recommend that this success criterion
> be removed.
> 
> What do you think?
> 
> Andi
> andisnow@us.ibm.com
> IBM Accessibility Center
> (512) 838-9903, http://www.ibm.com/able
> Internal Tie Line 678-9903, http://w3.austin.ibm.com/~snsinfo
> 
> 
>                                                                            
>              "Sofia Celic"                                                 
>              <sofia.celic@nils                                             
>              .org.au>                                                   To 
>              Sent by:                  "WCAG WG Team C"                    
>              public-wcag-teamc         <public-wcag-teamc@w3.org>          
>              -request@w3.org                                            cc 
>                                                                            
>                                                                    Subject 
>              09/21/2005 09:46          RE: Draft of guide doc for GL 2.5   
>              PM                        L2 SC 1 (UPDATED) - Intent section  
>                                                                            
>                                                                            
>              Please respond to                                             
>                 sofia.celic                                                
>                                                                            
>                                                                            
> 
> 
> 
> 
> 
> Hi,
> 
> Re: Draft of guide doc for GL 2.5 L2 SC 1 (If an input error is detected,
> the error is identified and provided to the user in text.)
>  - Intent section
> 
> I think the Intent section needs to cover how the provision of error
> information differs from other information. For example, it isn't
> sufficient
> to indicate errors with colour and increased font-weight at the relevant
> form element. These are not enough for some users to understand that an
> error has occurred, where it occurred and what they need to do about it.
> 
> Suggestion for Intent section content:
> [start suggestion]
> The intent of this success criterion is to ensure notification of input
> errors, and other related information, is specifically provided in text
> format. In the case of an unsucessful form submission, simply presenting
> the
> form again with the problem areas highlighted (in red and bold for example)
> will be insufficient for some user groups to perceive that information
> about
> an error is being conveyed.
> [end suggestion]
> 
> The 'benefits' section would then describe an example of a user group to
> which this would apply (such as a screen reader user).
> 
> Sofia
> 
> 
> 
> 
> 
> 
>

Received on Thursday, 22 September 2005 17:58:41 UTC