RE: [For review] Scenarios page in How People with Disabilities Use the Web

Hello.  Here's comments from our Digital Team at Age Concern and Help the AGed.

The scenarios are clearly written and should be meaningful both to web developers and to people who don't know about accessibility.

Focusing specifically on the scenario about the older user, comments include:

The scenario does not expand on the effect of Mr Yunus' central-field vision loss. This could mean that he would miss critical information if it was located right at the sides of a web page?

I think that many older people with hand tremor find it hard to use the scroll bar, as well as to click on small links and form elements.

The scenario does not seem to make it clear that websites should have an easy-to-spot option for enlarging the text in a more 'elegant' way using CSS, so that Mr Yunus does not have to rely on the web browser text settings - perhaps they could be expanded on in further scenarios.

Another issue in regard to older users, is terminology. Sometimes they don't know IT-related or web-related 'jargon' that people who were brought up with, or worked with, computers are familiar with - so terms like 'PDF', 'Flash' or 'browser' may need explaining.

But generally it is very good, and the issues - like using a mouse and having trouble with captcha images - are definitely ones that have come up in my experience with older users.

Best wishes,
Nancy


Nancy Johnston
Development Manager- Technology & Digital Inclusion
Service Development, Services Directorate
Age Concern and Help the Aged
Astral House, 1268 London Road, London SW16 4ER
Tel: 0208 765 7612
Mobile: 0789 901 0095
Email: nancy.johnston@ace.org.uk
Web: www.ageconcern.org.uk | www.helptheaged.org.uk
Do you really need to print this e-mail?


-----Original Message-----
From: public-wai-age-request@w3.org [mailto:public-wai-age-request@w3.org] On Behalf Of Shadi Abou-Zahra
Sent: 01 March 2010 13:06
To: EOWG; WAI-AGE TF
Subject: [For review] Scenarios page in How People with Disabilities Use the Web

Hello,

Ref: <http://www.w3.org/WAI/EO/Drafts/PWD-Use-Web/2009/scenarios>

The "Scenarios" page of "How People with Disabilities Use the Web" has
been updated and is ready for your review. Please focus on these types
of questions for this round of reviewing:

- are the types of disabilities, browsing methods, and accessibility
provisions outlined in the scenarios sufficiently illustrative?

- is each scenario informative for web developers, yet equally easy to
follow for any other reader who is new to web accessibility?

- is the cross-linking to other pages in this resource sufficiently
clear and easy to understand? (note: not all the links work yet)

Note: the initial version of each scenario is linked from the bottom of
each scenario, in case you want to compare back with previous work. You
can also find a version with notes and suggestions from the WAI-AGE TF:
  - <http://www.w3.org/WAI/EO/Drafts/PWD-Use-Web/2009/Overview-bak>

Reminder: feel free to send comments and suggestions that you want to
discuss to the EOWG and WAI-AGE TF mailing lists:
  - WAI-AGE TF <public-wai-age@w3.org>
  - EOWG <w3c-wai-eo@w3.org>

Minor editorial comments that don't need discussion can be sent to:
  - EOWG Editors <wai-eo-editors@w3.org>

Looking forward to further discussion on this resource.


Best,
   Shadi

--
Shadi Abou-Zahra - http://www.w3.org/People/shadi/ |
   WAI International Program Office Activity Lead   |
  W3C Evaluation & Repair Tools Working Group Chair |


______________________________________________________________________
This email has been scanned by the MessageLabs Email Security System.
For more information please visit http://www.messagelabs.com/email
______________________________________________________________________

Received on Wednesday, 3 March 2010 08:51:35 UTC