[voiceinteraction] minutes August 14, 2024

The next call is August 28.

https://www.w3.org/2024/08/14-voiceinteraction-minutes.html
and below as text

   [1]W3C

      [1] https://www.w3.org/

                             - DRAFT -
                           Voice Interaction

14 August 2024

   [2]IRC log.

      [2] https://www.w3.org/2024/08/14-voiceinteraction-irc

Attendees

   Present
          debbie gerard hugues

   Regrets
          dirk

   Chair
          debbie

   Scribe
          ddahl

Contents

    1. [3]privacy

Meeting minutes

  privacy

   gerard: personal assistant isn't really personal
   . because it's in a call center or the cloud

   debbie: maybe IPA providers shouldn't be called personal
   because they don't belong to a person

   hugues: the personal assistant has the history
   . the whole dialog section could be in your pocket
   . how to keep personal information away from a cloud provider
   . the other issue is how do I increase my context with
   encryption

   debbie: could we put a privacy barrier between the Dialog and
   the IPA providers

   hugues: the provider shouldn't be able to access the context

   hugues: if the provider requests confidential information, it
   will need my approval
   . for example, if I'm buying a flight, it's good if I don't
   have to repeat the information

   debbie: you have to balance security with driving the user
   crazy

   hugues: most people don't understand why we need security and
   privacy
   . a medical system is even worse

   debbie: let's agree on privacy requirements

   gerard: goes in 3.3.6

   Brainstorming privacy requirements

   1. keep user's personal information secure during interactions

   2. enable authorization of personal information for user's
   intended purposes

   3. keep user's dialog secure

   4. keep provider's dialogs secure

   5. enable personal information to be used later as part of
   context in future conversations

   6. reuse of trained ASR should be possible, for example, by
   feeding a vectorized model to improve understanding

   7. enable any part of the dialog to be used later as part of
   context

   8. support levels of security (e.g. name vs. your financial
   situation), school records would have different levels. The
   levels could be assigned ratings or levels of security, e.g.
   this information has a level 5 rating, the server has to be
   certified to support that rating, the certification has to
   support that rating. Does this exist? Part of the

   trust organization of the web like SSL?

   9. Some organizations, such as banks, will request
   certification, and still want to be able to use their
   mechanisms

   10. don't prevent organizations from using their own security
   mechanisms

   Amazon has special agreements with banks, so that the banks
   trust them

   This bank requirement is also for payment information

   equivalent to single sign on for business

   11. is there something equivalent to a "trusted device" for
   voice?

   12. Does it trust the phone or the browser, browser is more
   correct, users need to authenticate the new device

   13. what about two people using the same phone? For example,
   biometrics

   debbie: resume next time

Received on Wednesday, 14 August 2024 19:48:10 UTC