minutes September 5, 2019

Here are the minutes from today's call.

 

present: Dirk Schnelle-Walka, Debbie Dahl, Brian Susko

chair: dirk

scribe:ddahl

meeting: voiceinteraction

 

dirk: let's start with introductions, goals, process

dirk: I was a researcher working on MMI architecture, focusing on voice,
interested in architectural stuff

brian: working on nlp space, conversations, interested in how IVA's talk to
each other, how to send a payload to other IVA's

... getting different IVA's and IVR's to communicate

debbie: VoiceXML and voice system, multimodal

...gave talk about standard NLP format at Voice Summit, there was a lot of
interest

debbie: note that minutes will be public

dirk: what are our goals?

...IVA's could talk to each other, also how components could talk to each
other

brian: once IVA's get better and NLP gets more capable, routing between
IVA's should be possible

...there should be a standard way of communicating payloads

...should be able to customize agents so you don't need to pull in a
particular one

dirk: accessing multiple IVA's in parallel

brian: where is the inference engine for the intents? where does the
responsibility lie for each function

...open up market to third party applications

debbie: should there be a central registry of IVA's

brian: yes, search IVA's by intention, there would be a gateway IVA

... that can be searched, like Maven

dirk: we should aim for something like this

debbie: details like where is the registry, how to describe the semantics of
IVA's

brian: there could also be some kind of certification, based on a training
set

...that's probably down the road

debbie: first we want to get the mechanisms in place and then think about
certification

dirk: there could be a central engine that selects IVA's

brian: it could be like service integration, simpler than IVA integration

dirk: cloud-based or also embedded?

brian: cloud-based would be more extensible

debbie: don't rule out embedded

debbie: could either do a high level architecture or start with something
specific

brian: start out with architecture and then work on something detailed

dirk: start with something general

brian: high level diagram with initial focus

dirk: can provide a high level diagram that we can discuss

brian: we can see how that matches up with some of the ideas I've been
thinking about

debbie: possibly we can do a presentation at SpeechTEK

debbie: people are seeing that the space is too fractured

dirk: industry is starting to notice

brian: would be good to bring this up in a public forum

dirk: will set up a bi-weekly call for Wednesdays

action: dirk to send proposal for high-level architecture for discussion
next time