business process monitoring as a use case?

This news caught my attention today:

http://www.adtmag.com/article.aspx?id=19907

ie, using SW technologies for business process monitoring. I am not 100%
sure what this includes and, to play advocatus diaboli, is this really a
usage of Semantic *Web* or "simply" some expert-system like facility
that is offered by a good OWL reasoning engine. Would be nice to find
out (anybody knows more about this application)? On the other hand, I
seem to remember that IBM is also trying to find application niches in
that area ('business intelligence', they call it).

May that be a possible use case for our to-be-defined use case collection?

B.t.w., webMethod is a member of W3C, we may try to invite them to join
SWEO along these lines...

Ivan

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Ivan Herman, W3C Semantic Web Activity Lead
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