Re: rapid start guide

Hi Lloyd:

I consider important to explain the context what is behind social business,
thus I re-introduced an amended content. We need to have in mind that when
a new concept is introduced some people are not comfortable with concepts
and it's origins. If we want to reach a broad audience and traction I
consider it's important to put it here. Otherwise it can be interpreted as
something target for gurus.

Also I understood your words as a challenge, thus I changed the title name.

My key focus here that people can understand that the social trend was not
invented today, or introduced by Facebook. Because we, humans, have
different perceptions of the reality and this group, like others, must have
somehow the responsibility to explain what a concept is all about and not
let people be "deceived". Many of the social network concepts are linked
with graphs theory and algebra studied in the late 50's.

Let me provide an concrete example:

Knowledge management can be characterized by 4 dimensions:

   - Simple, or best practice, where people execute structured, repeated
   tasks towards the every same goal.
   - Complicated - where people sense that work must be carried and apply
   reasoning to reach a predefined goal.
   - Complex - where people change on run time and adapt evaluating what
   the events mean and tacking action accordingly.
   - Chaos - Emergency scenarios - you act first, measure results, and act
   again with no predefined order. This area is here Voice is the best
   technology available.

Some people say that organizations find a best way to structure how work is
done and keep it until they perceive it's time to adapt. When people
explore complicated domain and find a best way to do it they reuse into the
simple domain. This is called the shifts in within knowledge management.

In my opinion there is no such a thing as described. The movement from the
complicated to simple exists, but day to day execution is a blend of every
dimension (a headache to CIO's because systems aren't prepared to play the
full knowledge bandwidth - but they will). Chaos happens sometimes, if it
happens lots of times, you have a company of heroes.

Others say there is no such a thing of creating two dimension domains.
Organizations, knowledge and cognition can't be represented that way.

Who is right? Who is wrong?




No dia 20 de Abril de 2012 23:21, Lloyd Fassett <lloyd@azteria.com>escreveu:

> Alberto,
>
> I made some pretty significant changes in trying to shorten and tighten
> what you wrote. Do you have time to look at them?  Google docs lets you
> review what I put in in detail, which I just found out recently.
>
> What you wrote was very inspiring to me and I hope it came though, but
> please feel free to reinstate the paragraphs I took out too.  I'm trying to
> be helpful but not too 'helpful'. ; )
>
> Lloyd
>
> On Wed, Apr 18, 2012 at 11:49 AM, Alberto Manuel <bpm.tst@gmail.com>wrote:
>
>> Hi:
>>
>> I put an introduction in the document that includes an brief historical
>> perspective how we got here surround by social interaction and some
>> challenges about the social adoption paradigm.
>>
>> Best
>>
>> Alberto Manuel
>>
>> No dia 17 de Abril de 2012 16:31, David Robinson <robinsda@us.ibm.com>escreveu:
>>
>>  I've started a new document entitled "Rapid Start For Social Business".
>>> The link is on our wiki but I also wanted to send it out to the mailing
>>> list.
>>>
>>> You are welcome to edit the document and add your comments to the outline
>>> that is being formed.   Alberto, Lloyd and David are currently the
>>> editors
>>> of the document, but we welcome more participation.
>>>
>>>
>>> https://docs.google.com/document/d/11TejIuDI33sKdCddzO04Osnsm8zwbs31BR6L1LUOL5U/edit
>>>
>>
>>
>>
>> --
>> Alberto Manuel
>> http://ultrabpm.wordpress.com/
>> http://pt.linkedin.com/in/albertomanuel
>>
>>
>
>
> --
> Lloyd Fassett
> Azteria Inc.
> Bend, OR
> (541) 848-2440 (PST)
>
>


-- 
Alberto Manuel
http://ultrabpm.wordpress.com/
http://pt.linkedin.com/in/albertomanuel