RE: proposed requirements for booking spec

Hi All,

Jonny here from Sport:80.

We’re currently working on a new product for the grass routes/club market, that will be fully integrated with our NGB Membership Management System (more info on our NGB solution at sport80.com).

This system will be the first of it’s kind and will allow clubs to manage their business; sell memberships, create sessions and make them available to members to book on OR publish via OpenActive for non-members and have access to a host of other important tools. The system will be focussed specifically on delivering on the goals set out by OpenActive & Sport England and align neatly with the items being discussed in this thread. Our aim is to provide an ability for NGBs/Clubs to reach individuals that they may not be able to currently, and provide more opportunity data across the board through the open data channels.

We are planning to launch the product in early Q2 of 2020, with a view to making it available to all of the clubs that are associated with the NGBs we work with, initially.

Our strategy is to provide an ability to gather as much opportunity data as possible through engaging with clubs. We will require support from our NGBs and partners from within the sector to encourage uptake initially.

Once we have an engaged group utilising the technology, we will make the data available through as many partners as possible (using the OpenActive API). Our belief is that, used correctly this should create an open pathway for individuals to re-connect, or increase their level of engagement with sport. Once in operation, the technology will provide an ability for NGBs to reach individuals they couldn’t access before, and we hope this will have an impact on their ability to become more self sustaining.

Ultimately, the data we collect, we want to enable clubs, NGBs and partners that are engaged, to make intelligence based decisions to continue to grow and retain active individuals.

I’d echo the comments made so far, and would be keen to understand more about what the goals of each of the members of this group are, so that we can ensure we’re incorporating those wherever possible into our technology. We’re also really keen to understand the goals of councils and other organisations looking to access open data, and how you’re aiming to use it for the benefit of growth and retention.

We believe this product, and open data in general, has great potential to support growth in activity and participation across the board, and we’re really excited to be involved in this conversation in particular..

Cheers - Jonny

Jonny Turner
Sport:80

T: +44 203 005 2526
E: jonny@sport80.com
W: www.sport80.com

Twitter: @sport_80

SAVE PAPER - THINK BEFORE YOU PRINT!

Sport:80 plc is a company registered in England and Wales No: 08798940
and its registered address is: Unit 3, Neepsend Triangle Business Centre, 1 Burton Road, Sheffield, S3 8BW, United Kingdom.

NOTICE: this communication and all of its contents (including all attachments) are private and strictly confidential and copyright protected (all rights reserved). It may contain proprietary information that is not for public distribution and must not, under any circumstances, be disclosed to any third parties in part or in whole without the express prior written consent of Sport:80 plc and or one of its subsidiary companies. By accepting this communication and its contents you are agree to accept and be bound by these conditions.

DISCLAIMER: This message (and any associated files) is intended only for the use of the individual or entity to which it is addressed and may contain information that is confidential or subject to copyright. If you are not the intended recipient you are hereby notified that any dissemination, copying or distribution of this message, or files associated with this message, is strictly prohibited. If you have received this message in error, please notify us immediately by replying to the message and deleting it from your computer. Messages sent to and from Sport:80 plc may be monitored. Internet communications cannot be guaranteed to be secure or error-free as information could be intercepted, corrupted, lost, destroyed, arrive late or incomplete, or contain viruses. Therefore, Sport:80 do not accept responsibility for any errors or omissions that are present in this message, or any attachment, that have arisen as a result of e-mail transmission. If verification is required, please request a hard-copy version. Any views or opinions presented are solely those of the author and do not necessarily represent those of Sport:80, unless otherwise specifically stated.
On 5 Nov 2019, 17:02 +0000, Chris Norfield <chris.norfield@londonsport.org>, wrote:
> Hi all
>
> Just adding our support to the below. For our work in London on reaching and supporting less active people we are exploring the role we can play along every step of the journey.
>
> It sounds like the functionality proposed could potentially be useful in re-engaging people who have started and then dropped out, or for encouraging existing members to try similar type activities on a seasonal basis.. E.g. Football season is over, how about trying Cricket over the summer.
>
> Regards.
>
> Chris Norfield
> Digital Marketing Lead
>
> House of Sport, 190 Great Dover Street, London, SE1 4YB
>
>
> Phone:
> 07816 575328
> Email:
> chris.norfield@londonsport.org
>
>
>
>
>
> londonsport.org
> londonsport
> Londonsport
>
>
>
>
> From: Craig Hyslop <Craig.Hyslop@bristol.gov.uk>
> Sent: 01 November 2019 13:54
> To: Matt Willcocks <Matt@deucetennis.com>; Anne-Marie Errock <a.errock@manchester.gov.uk>
> Cc: Minogue, Eugene: WCC <eminogue@westminster.gov.uk>; public-openactive@w3.org
> Subject: RE: proposed requirements for booking spec
>
> Hi all,
>
> Just a quick note to say that we (Bristol City Council) are also supportive of this.  We have a basic activity finder, but that is very much viewed as the first stage and developments as suggested in this thread are essential to the long term sustainability of this work.
>
> There is so much scope here to help relatively new “existing users” become active in the long term.
>
> Thanks
>
> Craig
>
> Craig Hyslop
> Sport Strategy Officer
> Public Health
> People Directorate
> City Hall, Bristol, BS1 5TR
> ( 0117 9224030 / 07795445843
> + Public Health (CH), P.O Box 3399, Bristol, BS1 9NE
> * craig.hyslop@bristol.gov.uk
>
> From: Matt Willcocks [mailto:matt.willcocks@deucetennis.com] On Behalf Of Matt Willcocks
> Sent: 31 October 2019 09:32
> To: Anne-Marie Errock
> Cc: Minogue, Eugene: WCC; public-openactive@w3.org
> Subject: Re: proposed requirements for booking spec
>
> Thank you for raising this
>
> It has our full support
>
> To enable us to welcome everyone into tennis we would want users to be both be able to find and book new opportunities as well as potentially using there existing memberships.
>
> Br
>
> Matt
>
> Sent from my iPhone
>
> On 31 Oct 2019, at 07:31, Anne-Marie Errock <a.errock@manchester.gov.uk> wrote:
> > Good to hear Eugene - as mentioned we have the same requirements - for us too it is not just about new residents who don’t have a membership, it is also about retention - to support residents who have existing memberships.
> >
> > Keeping people active is the other half of the battle of getting people active! Therefore, we would certainly support the ability to use the same booking mechanism to allow users to make bookings and join waiting lists using their existing memberships - this is definitely good common ground, and Manchester would be in favour of these retention-focussed additions as you’ve outlined.
> > Would others in the group also find this useful?
> >
> > On Wed, 30 Oct 2019 at 19:40, Minogue, Eugene: WCC <eminogue@westminster.gov.uk> wrote:
> > > Dear All,
> > >
> > > We're also working on an ambitious project here in City of Westminster (aka. ActiveWestminster) - it sounds very aligned to what you're doing for MCRactive, and is also looking to incorporate OpenActive data standards at its core.
> > >
> > > To achieve our ActiveWestminster vision, features like guest checkout and multiple basket items will be key. Working with our partners/suppliers, we now understand we have overlapping requirements to those that Anne Marie has laid out in her email (points 1 to 3). Therefore, we're very keen to promote/support/reinforce the Open Booking specification with all our commissioned providers in Westminster, including our Leisure Contractor; Everyone Active, assuming it satisfies the additional requirements for our project.
> > >
> > > The ActiveWestminster project needs to continually support our residents in their physical activity, leisure and/or sport journey - so the features of the current booking specification focused on supporting new customers are great, but we also need to ensure our residents can make bookings and join waiting lists using their existing memberships if they have them.
> > >
> > > I'd be very interested to support helping find common ground in these types of requirements to contribute to the specification.
> > >
> > > If you would like any further information, please do not hesitate to contact me on any of the details below, thanks.
> > > Eugene Minogue
> > > Head of Physical Activity, Leisure & Sport (PALS)
> > > <image003.jpg>
> > >
> > > Westminster City Council  | City Management & Communities | Physical Activity, Leisure & Sport
> > > ActiveWestminster, The Pavilion, Paddington Recreation Ground, Randolph Avenue, Maida Vale, London W9 1PD
> > > 020 7641 5891 | 07 940 021 959 | eminogue@westminster.gov.uk | www.westminster..gov.uk/active |Socials
> > > <image005.jpg>
> > > <image007.jpg>
> > > <image009.jpg>
> > >
> > >
> > > From: Anne-Marie Errock <a.errock@manchester.gov.uk>
> > > Date: Mon, Sep 9, 2019 at 9:01 AM
> > > Subject: proposed requirements for booking spec
> > > To: <public-openactive@w3.org>
> > >
> > > > Hi all,
> > > >
> > > > We very much support the Open Booking API specification, including the guest checkout and multiple basket items features, however we have come up against a few shortcomings when scoping our upcoming MCRactive project.
> > > >
> > > > For those of you not aware off the Manchester project, we have just started the process of building the following solutions to facilitate the MCRactive membership scheme here in Manchester;
> > > >
> > > > 1. A Website, User Portal, Provider Portal and Standardised Booking systems for MCC and Private/Independent sport and leisure services.
> > > >
> > > > 2. A central data depository capturing all opportunity and activity participation data from both existing and future IT systems, which will in turn support a single reporting and dashboard functionality.
> > > >
> > > > If anyone would like more detail on the project, feel free to give me a call as I am aware that there is not much detail in the above. As mentioned, we are keen to promote the adoption of the Open Booking specification within this far-reaching project, on the condition that it can satisfy the additional (hopefully minor) requirements below:
> > > > 1.       A mechanism to get a member ID using OAuth (similar to “log-in with Facebook”), in order to “link” a booking system account to an external account for later use.
> > > > 2.       A mechanism to use Open Booking to book for specific member IDs, receiving their discounts as appropriate. We are anticipating that Member IDs may be stored and reused by the broker for this purpose.
> > > > 3.       The ability to pass a unique ID for guest checkout attendees instead of an e-mail address, to allow us to identify and track junior attendees of guest bookings across systems.
> > > I look forward to your responses.
> > >
> > > --
> > > Thanks
> > > Anne Marie Errock
> > >
> > >
> > > Website | www.MCRactive..com
> > > Email |a.errock@manchester.gov.uk
> > > Telephone | 07931546227
> > > Address | C/o National Squash Centre & Regional Arena, Etihad Campus, Gate 13, Rowsley Street, Manchester M11 3FF
> > > <image001.png>
> > >
> > > **********************************************************************
> > > This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. The full text of the Council's email disclaimer is available at www.manchester.gov.uk/emaildisclaimer.
> > > Your personal data is very important to us. Please refer to our privacy notice at www.manchester.gov.uk/privacy for further information.
> > > This footnote also confirms that this email message has been swept for the presence of computer viruses.
> > > **********************************************************************
> > >
> > >
> > > ***********************************************************************************
> > > Sign our #DontBeIdle pledge and help make a big difference to air quality in Westminster http://www.westminster.gov.uk/dont-be-idle
> > >
> > > Find out how much sugar is in your food and drink and make a healthy change to improve your family’s health by downloading the free Change4Life Be Food Smart app today at https://t.co/P1KQhwgYTd
> > >
> > > ***********************************************************************************
> > > Visit our new community gallery at 64 Victoria Street currently celebrating Black History Month with original materials from Westminster Archives
> > >
> > > Visit https://www.westminster.gov.uk/mywestminster-life
> > >
> > > ***********************************************************************************
> > > Westminster City Council switchboard: +44 20 7641 6000.
> > > www.westminster.gov.uk
> > > ***********************************************************************************
> > > This E-Mail may contain information which is privileged, confidential and protected from disclosure.
> > > If you are not the intended recipient of this E-mail or any part of it, please telephone Westminster City Council immediately on receipt.
> > > You should not disclose the contents to any other person or take copies.
> > > ***********************************************************************************
> > --
> > Thanks
> > Anne Marie Errock
> >
> >
> > Website | www.MCRactive.com
> > Email |a.errock@manchester.gov.uk
> > Telephone | 07931546227
> > Address | C/o National Squash Centre & Regional Arena, Etihad Campus, Gate 13, Rowsley Street, Manchester M11 3FF
> > <image002.png>
> >
> > **********************************************************************
> > This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you have received this email in error please notify the system manager. The full text of the Council's email disclaimer is available at www.manchester.gov.uk/emaildisclaimer.
> > Your personal data is very important to us. Please refer to our privacy notice at www.manchester.gov.uk/privacy for further information.
> > This footnote also confirms that this email message has been swept for the presence of computer viruses.
> > **********************************************************************
> Council services: http://www.bristol.gov.uk/service
> Latest council news: http://www.bristol.gov.uk/ournews
> Consultations: http://www.bristol.gov.uk/consult