Great exchange.
This hits at the heart of my interests - public engagement in meeting
public challenges. Often this direct participation involves government and
is sometimes hosted by government. My non-profit E-Democracy.org
specializes in doing the more institutionally risky things with online
participation that government tend to avoid. (I used to work in government
and have advised governments in 30 countries.)
Have you checked out this online idea generator/poll? If not, check out:
http://allourideas.org/engageonline
On the digital divide point ... I think it is important to note that the
democratic divide is far wider in many countries than the digital one. So
it makes sense to invest in inclusive digital projects for civic engagement.
We have one with major funding to engage ALL neighbors with special
outreach to diverse communities, immigrants (like our large Somali and
Hmong populations), lower income. Project info:
http://e-democracy.org/inclusion Outreach: http://beneighbors.org
The City of St. Paul has partnered. I think this model has merit,
particularly when hosting two-way online exchange and seeking to foster
public volunteer capacity and leadership.
Steven Clift
E-Democracy.org
P.S. Papers and speeches galore: http://stevenclift.com