In D.C., social-media pays off - example of semantically-enabled Web

Hi Jeanne, 
I thought this a particularly interesting story & emerging trend that the eGov IG may be interested in knowing about.  To me, this is clearly an example of the semantically-enhanced public Web providing useful data analysis ... in this case, for DC government officials.  (It is comforting to know that District of Columbia officials read a 6AM report ;-)

In D.C., Social-Media Surveillance Pays Off


... The local government in the nation's capital is paying hundreds of thousands of dollars to a startup to gather comments on Twitter, Facebook FB +2.39% and other online message boards as well as the government's own website. The data help form a letter grade for the bureaucracies that handle drivers licenses, building permits and the like.

Full WSJ story, see http://online.wsj.com/article_email/SB10001424127887324712504578133530033916570-lMyQjAxMTAyMDIwODEyNDgyWj.html?mod=wsj_valettop_email


Cheers,

Bernadette Hyland, co-chair 
W3C Government Linked Data Working Group
Charter: http://www.w3.org/2011/gld/