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RE: ANEC's delivery on: Request for more details

From: Gregg Vanderheiden <gv@trace.wisc.edu>
Date: Wed, 21 Jun 2006 10:45:23 -0500
To: "'Bruno von Niman'" <ANEC_W3CRep_Bruno@vonniman.com>
Cc: <public-comments-wcag20@w3.org>
Message-ID: <008001c69549$b6c31fb0$8b17a8c0@NC6000BAK>
Thanks much


We will add this to your comment. 


Very helpful. 


 -- ------------------------------ 
Gregg C Vanderheiden Ph.D. 
Professor - Ind. Engr. & BioMed Engr.
Director - Trace R & D Center 
University of Wisconsin-Madison 
The Player for my DSS sound file is at http://tinyurl.com/dho6b




From: Bruno von Niman [mailto:ANEC_W3CRep_Bruno@vonniman.com] 
Sent: Tuesday, June 20, 2006 9:10 AM
To: gv@trace.wisc.edu
Cc: 'Chiara Giovannini'; 'Bruno von Niman'
Subject: ANEC's delivery on: Request for more details
Importance: High

Hi Gregg,


Thanks you for your request for additional clarifications and a proposed
text to be included.


As you may recall, ANEC represents the interests of European consumers in
standardization. As the European consumer's ICT environment is truly and
widely multicultural, it would be important to ensure that Web accessibility
supports multicultural and multilingual accessibility and interoperability
issues to the largest possible extent.


Consumers communicating and accessing commercial, eGovernment, eLearning,
eHealth, eBusiness or emergency services should be provided with an
interaction that is compatible with their own culture. Services should
ideally be able to support the context dependent cultural and language
preferences of a wide range of consumers, including people communicating
with people or accessing services in other countries, a consumer who only
speaks a minority language of a country, someone who only has a limited
vocabulary in their own language.


Therefore, one way or the other, some additional recommendations, based on
the below list, could be made:

1.	The provision of text- and audio-based content in the user's
preferred (e.g. native) language; 
2.	The support of multilingual information provisioning and
interaction, e.g. contacting customer support and emergency call centers; 
3.	The support of cultural conventions (e.g. km/mile), cultural
dependencies (e.g. character sorting orders) and localization standards to
be followed to the largest possible degree; 
4.	The provision of information about the accuracy of the content
provided (e.g. information about machine translation vs. expert translation
of texts); 
5.	(If beneficial, there is ongoing, EC-funded work, developing
guidelines for the design and use of multicultural ICT to reference in more
detail; I can provide further details upon request). 


I would leave the format and placement of the final text addition to the WG,
having the best sense for where and in which document it can be fitted,
causing minimal disturbance and delays to the processing of WCAG 2.0.


With best regards, on behalf of ANEC,

Bruno von Niman

ANEC W3C Representative


From: Gregg Vanderheiden [mailto:gv@trace.wisc.edu] 
Sent: den 20 juni 2006 05:43
To: 'Bruno von Niman (ANEC W3C)'
Subject: requiest for more details


Hi Bruno,

Thank you for your comment (below).  Can you give us more information on
exactly what you have in mind?  It isn't clear what you would like to see
added.    Specifically, if you could give us the wording that you think
should be included and the location in the Understanding WCAG 2.0 or
Techniques doc where you think the text should be included it would be most

Thank you very much
Gregg Vanderheiden
Document: WCAG 2.0 Guidelines
Submitter: Bruno von Niman <ANEC_W3CRep_Bruno@vonniman.com>     Affiliation:
ANEC (ANEC-ICT-2006-W3C-006)
Comment Type: general comment
Comment (including rationale for any proposed change): 

(European) cultural diversity issues should be 
addressed in more detail and be included as 
conformance criteria (e.g. image texts) 

Proposed Change: 

WCAG 2.0 should provide at least cross-references to 
other work addressing multicultural issues related to 
accessibility, more than Japanese and Chinese

Status: open




Gregg C Vanderheiden Ph.D. 
Professor - Depts of Ind. Engr. & BioMed Engr.
Director - Trace R & D Center 
University of Wisconsin-Madison 
< <http://trace.wisc.edu/> http://trace.wisc.edu/> FAX 608/262-8848  

The Player for my DSS sound file is at http://tinyurl.com/dho6b 



Received on Wednesday, 21 June 2006 15:45:44 UTC

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