draft of research outline from today

Hi Folks
Based on today's discussion I have drafted an draft of research outline
<https://docs.google.com/document/d/1wu0WYcvCpp-zIz2NzPk2AuTJOrzgh3T4sKQgzCa10ps/edit#>
Does this look correct?

Also I think  the topic of building in the user into our advice is being
incorporated as part of the content useable update.


All the best

Lisa