Re: Draft response for approval

+1

On Mon, Mar 22, 2021 at 8:51 PM Rachael Bradley Montgomery <
rachael@accessiblecommunity.org> wrote:

> This is the draft response to issue 198
> <https://github.com/w3c/coga/issues/198>. Please review this and +1 if
> you agree or send changes by 25 March.
>
> Thank you.
>
> ***
>
> Dear Amanda and  Emma,
>
> Thank you for taking the time to review and comment on  Making content
> usable for people with cognitive and learning disabilities. Please see
> our responses in bold to your comments broken out below. You can review the
> changes we madea on our most current branch
> <https://raw.githack.com/w3c/coga/consistency_checks/content-usable/index.html#help-the-user-stay-safe-pattern>
> .
>
> With thanks,
>
> The Cognitive and Learning Disabilities Task Force
>
> 1. We have found trust of the device or system to be integral. This could
>
>    translate to the importance of technologies that communicate safe or
> unsafe
>
>    sites to visit.
>
> Content usable focuses on  making web content usable rather than systems
> and devices. From a content standpoint, we believe we have partially
> addressed  trust within 4.5.11 Pattern: Keep Users' Information Safe and
> Help Users Understand Known Risks.
>
> We appreciate this comment because it let us know we need to better the
> scope 4.5.11 in content usable as well as the document as a whole. And the
> scope within the context of a full system.
>
> There might be technologies that help users understand what is safe or
> unsafe Sites would be an API or add on, that the user chooses to add. As
> such it can be supported by the pattern: Enable APIs and Extensions.  We
> have not integrated this here but would like to do so.
> <https://www.w3.org/TR/coga-usable/#pattern-enable-apis-and-extensions>Would
> you please send us the research you are referencing so we can add this?
>
> 2.  Some of our participants put all of their payments on auto-pay so as
> not to forget a bill payment and then they just verify their credit card.
>
>
> We think there is a potential gap here but it would help us if you could
> share research and more details about this topic. A more specific example
> within a website context would be helpful. Because of our focus on web
> content we think this is out of our scope but please let us know if we
> misunderstood.
>
> 3.  Individuals have shared that when a screen is not visible, it is
> essentially gone for them. Therefore, seeing all possible documents at once
> is important to reduce confusion as opposed to folders.
>
> We would like to take this into consideration and explore how to fit it
> in. Would you please send the research you are referencing? Additional
> examples within a website context would be helpful.
>
> 4.  Relatedly, spatial representations can be very important for
> technology use. For example, we have spoken to people that use spatial
> representations on their desktops as a sort of filing system.
>
> We have created issue 279 <https://github.com/w3c/coga/issues/279> to
> explore how to add this. If you have any additional research we can
> reference that would be helpful. Thank you for pointing out this gap.
>
> 5. Everything that the document notes for MCI could be said for people
> with dementia as well, only magnified.  In terms of the characteristics of
> dementia, we think that the following
>
> points are important to include:
>
>    -
>
>    It is great that the report describes the different types of dementia.
>    -
>
>       Though there is tremendous variability even within a condition, it
>    may be important to note that different types of dementia can affect
>    individuals differently and uniquely (Meiland et al. 2017; Scherer et al.
>    2012).ough cognitive changes are the most common changes discussed with
>    dementia, there is an emerging understanding of the other kinds of changes
>    that people experience, that will surely impact their technology use. Many
>    of the points below come from a document (attached) written by a dementia
>    advocate:
>
>
>
> While we are trying to ensure these patterns support individuals with a
> wide range of cognitive and learning disabilities, we are trying to avoid a
> deep discussion of disability in this document. This is an evolving
> document.  We will integrate this research back into our research
> documentation when we circle back to them. Thank you very much for the
> references.
>
> 6. Sensitivity to loud and complex environments (overloaded by over
> stimulus) often with heightened sensitivity to sound
>
> *This is partially addressed in 3.6 Help Users Maintain Focus but we also
> added it to 4.6.1 LImit interruptions.*
>
>
> 7. Avoid busy patterns because they are visually confusing
>
> *This is partially addressed in 3.5 Help Users Focus but we also added it
> to the design pattern 4.4.11 Ensure Foreground Content is not Obscured by
> Background*
>
>  8. “brain blindness”: where the person has capable vision but the brain
>
>       is no longer able to process or find the right match for what they’re
>
>       seeing. Contrast is very important because of changes in vision as a
> result
>
>       of certain dementias. Color orientation is not always reliable for
> people with dementia
>
>       because they may associate colors differently or not understand what
> the
>
>       color is meant to represent
>
> *We are adding this in several places in the current version but will
> explore this further, along with low vision experts, for the next version
> and for WCAG 3.0. We have created issue #137 to track this. We would
> appreciate anyone who can point us to research in this area. We would also
> welcome any and all assistance in this work*
>
>
>
> --
> Rachael Montgomery, PhD
> Director, Accessible Community
> rachael@accessiblecommunity.org
>
> "I will paint this day with laughter;
> I will frame this night in song."
>  - Og Mandino
>
>