Re: Please review: EO Response


On Wed, Mar 10, 2021 at 8:29 PM Rachael Bradley Montgomery <> wrote:

> Hello,
> The draft response to EO is below my signature. Please take a look
> today and send a +1 if you approve or send changes needed.
> Thank you,
> Rachael
> Hello,
> Thank you for taking the time to conduct a detailed review of Making
> Content Usable.  We found the comments useful and incorporated many of
> them. In some cases, we have discussed issues with the EO chairs and
> staff and within the COGA group to reach resolution. Please see the final
> resolution to each issue below. Please respond before March 17th if you
> have any concerns. The most current version of the document is at:
> *205 - Request to "Remove the sections 2.3 Building the User into the
> Development Process and remove sections 5.1-5.4 of Usability Testing, Focus
> Groups and Feedback"*
> The COGA taskforce feels strongly that there is great value in these
> sections and decided not to remove them. After discussion with EO chairs
> and reviewing the detailed comments from a follow up survey with EO, we
> rewrote the content to address the primary areas of concern such as
> referring to finding people with cognitive disabilities as "easy",  more
> clearly framing the section. and linking to the EO resource on this topic.
> The updated section can be reviewed at
> *206  For sections 5.5.1-5.5.8., make it clearer that they directly relate
> to a specific one of the “Objectives”.*
> We tried adding content to make this clearer but found it made reading
> more difficult. We made sure the section titles map closely to the
> objective names.
> *207 Link to additional resources*
> We have linked to the EO resource on this topic.
> *208 - Remove appendix B*
> The COGA taskforce feels strongly that there is great value in this
> section and decided not to remove it however we trimmed it down, combined
> it with the business section, and linked to the broader EO resource.  You
> can view the changes at
> *209 - Provide the information in a more consumable way than a single TR
> doc*
> COGA will continue working with Shadi and Hidde on the interactive web
> version. We will leave this issue open for the future.
> *210 -  Rewrite section 2.1 “How to Use this Document” to provide guidance
> for designers, developers, and writers on how to use the document.*
> We have updated this section and added a link to the appendix some members
> found more helpful.
> *211 - Move “Following the advice in this document as much as possible
> will be particularly valuable for Web content and applications that
> address: … [list]” to the main part of the Introduction or a separate
> section.*
> This has been done.
> *212 - In the Introduction, add a few sentences that more clearly and
> succinctly provides guidance on using this document in policy and other
> contexts*
> We have made this change. Please see
> *213 - Summary, Appendix A: Mapping User Needs, Persona and Patterns,
> Introduction, Objectives*
> COGA experimented with moving the appendix up but it made the document
> difficult to read. We instead link to it in How to Use this Document.
> Please see:
> *214 - Put the Introduction first*
> We have reworked the introduction per other suggestions. The Abstract,
> Status and Summary must come before the introduction. The introduction is
> the first part of the main content. We have added "(Easy to Understand
> Language)" as part of the Summary header to reduce confusion.
> *215 - Change “Summary” to something like “Objectives and Overview”.*
> The summary is the easy read portion of this document.  We have added
> "(Easy to Understand Language)" as part of the Summary header to reduce
> confusion.
> *216 -  In the tables, also link the User Stories and Design Patterns*
> This is one of the last steps in preparing the document and will be done
> before publication.
> *218 - Improve readability to have the hanging indent after that images*
> This is done.
> *219 - add a subheading such as “Not WCAG Requirements”*
> The language in the introduction is the result of a great deal of
> consensus building. We did not change this further.
> *220 - I had difficulty understanding objectives 1 and 3*
> After discussion, we addressed this by adding introduction text to clarify
> each objective rather than changing the objective names.
> *222 - Please change some persona names so diverse ethnicities are
> included.*
> Done. The changes were run by the internationalization group.
> *223 - QA review and copy edit*
> We conducted a plain language audit and several editorial reviews of the
> entire document.
> *235 - copyedit and consistency edit*
> We made changes so lists are consistent.
> Thank you again for taking the time to make our document better.
> The COGA Taskforce

Received on Thursday, 11 March 2021 11:58:23 UTC