Re: User stories and user tests for the 3rd objective

Lisa, it seems we overlapped as I also added some example 3.1 and 3.2 as 
part of the ToDos we agreed.

https://raw.githack.com/w3c/coga/add-missing-sections/design/index.html#user-testing-0

https://raw.githack.com/w3c/coga/add-missing-sections/design/index.html#user-stories-0

and also for 9.1 & 92

https://raw.githack.com/w3c/coga/add-missing-sections/design/index.html#user-testing-6

https://raw.githack.com/w3c/coga/add-missing-sections/design/index.html#user-stories-6

I tried to keep these short and succinct.

Steve


On 24/06/2019 08:20, lisa.seeman wrote:
> Hi Abi
> 
> Do you have any objection to using what I wrote for the current iteration?
> 
> We aggee that it could be better for the next time.
> 
> All the best
> 
> Lisa Seeman
> 
> LinkedIn <http://il.linkedin.com/in/lisaseeman/>, Twitter 
> <https://twitter.com/SeemanLisa>
> 
> 
> 
> 
> ---- On Sun, 23 Jun 2019 20:36:48 +0300 *James A. <A.James@soton.ac.uk>* 
> wrote ----
> 
>     Hi Lisa
> 
> 
>     I agree these are good but have a couple of comments. From a
>     practical point of view, the recommendation that “user testing has
>     all the different cognitive disabilities represented” is incredibly
>     difficult. This is partially from a recruitment perspective but also
>     as not all people with cognitive disabilities will have difficulties
>     with every website/app so its not cost effective to include them.
>     Could we rephrase this to “user testing has a range of cognitive
>     disabilities represented”
> 
> 
>     My other points are that I think is that I think your lists of tests
>     are great but also apply to any user testing (whether the individual
>     has a disability or not). Is that a problem? Should we make this
>     clear that standard user testing methodologies can be deployed but
>     may need to be adapted to suite individuals needs.
> 
> 
>     I was at a conference this week and saw a presentation on a project
>     where they talked about user testing methods they had developed for
>     a project to understand the needs of people with aphasia. I thought
>     many of the recommendations would also apply to people with
>     cognitive disabilities such as dementia, autism, dyslexia etc –
>     article at
>     http://openaccess.city.ac.uk/20242/1/Roper%20et%20al%202018%20Experience%20Report%20Final.pdf
>     <http://openaccess.city.ac.uk/20242/1/Roper%20et%20al%202018%20Experience%20Report%20Final.pdf>
> 
> 
>     Best wishes
> 
> 
>     Abi
> 
> 
> 
>     *From:*EA Draffan <ead@ecs.soton.ac.uk <mailto:ead@ecs.soton.ac.uk>>
>     *Sent:* 23 June 2019 16:01
>     *To:* lisa.seeman@zoho.com <mailto:lisa.seeman@zoho.com>
>     *Cc:* public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org
>     <mailto:public-cognitive-a11y-tf@w3.org>>; Steve Lee
>     <stevelee@w3.org <mailto:stevelee@w3.org>>
>     *Subject:* Re: User stories and user tests for the 3rd objective
> 
> 
>     Dear Lisa.
> 
> 
>     I really liked your collection in your email below and I am just so
>     sorry I have not been able to help more in the recent weeks.
> 
> 
>     Best wishes
> 
>     E.A.
> 
>     Sent from my mobile phone
> 
> 
>     On 23 Jun 2019, at 14:15, lisa.seeman <lisa.seeman@zoho.com
>     <mailto:lisa.seeman@zoho.com>> wrote:
> 
>         Hi Folks
> 
> 
>         The third objective
>         <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Fw3c.github.io%2Fcoga%2Fcontent-usable%2F%23objective-help-the-user-find-what-they-need&data=01%7C01%7Ca.james%40soton.ac.uk%7Cfb7ce89196ce47faaa5408d6f7ebac50%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=B9ccW3vwHZ3S7Dea1bCB2jxd%2B8isi9qH9G%2BgFlLcr1o%3D&reserved=0> in
>         the design guide is missing user stories. I have written up
>         some. I think they could be improved but are OK for this
>         iterations of the design guided.
> 
>         Let me know if there are any essential changes that need to be
>         made for this iteration of the design guide. We hope to put them
>         the draft in tomorow.
> 
> 
>               Help the user find what they need
> 
> 
>                 User testing
> 
>         Make sure your user groups for user testing has all the
>         different cognitive disabilities represented. Do not just ask
>         questions, but ask the user to do an action that demonstrates
>         usability.
> 
>         Test for the following:
> 
>         ·Can the user easily  find each different page from the home
>         page, without going down incorrect paths?
> 
>         ·Can the user easily find each different page from the main page
>         of each set of pages or template, without going down incorrect
>         paths?
> 
>         ·Can  the user identify what key information  and applications
>         are available in the site from the home page?
> 
>         ·Can the user can easily find the different key information and
>         applications available in the site from the home page, without
>         going down incorrect paths?
> 
>         ·On each page, identify any critical functions  necessary to
>         complete the main purpose of the page and important information.
>         Is the user aware that this information and task are available
>         as soon as the page loads?
> 
>         ·On each page, identify any critical functions necessary to
>         complete the main purpose of the page. Can the use find them
>         easily without scrolling. Does the user know where to look the
>         first time they try to find these functions?
> 
>         ·On each page, identify any important information, including any
>         information that may affect the well being of the user. Can the
>         user find them easily without scrolling. Does the user know
>         where to look the first time they try to find this information?
> 
>         ·Some users are likely to pick up a screen and touch it by
>         mistake, or they may click on the wrong item.  Can they always
>         recover and go back to where they where via the standard back
>         mechanism?
> 
>         ·Can users always go back to the step they were at before via a
>         standard mechanism?
> 
> 
>                 User stories
> 
>         This leads to the following user stories:
> 
> 
>           * As a user who has memory impairments and weak language
>             processing skills, I want to find  the content I need
>             without looking in the wrong place.
>           *   As a user who has memory impairments, weak executive
>             function and weak language processing skills, I want to know
>             what important information and functions are on a site
>             quickly and easily.
>           *   As a user who has memory impairments, weak executive
>             function and weak language processing skills, I want to know
>             what important information and functions are on a page,
>             quickly and easily.
>           *   As a user who has memory impairments, weak spacial skills
>             and  weak executive function and I often touch or click on
>             the wrong item. I want to go back to exactly where  I was
>             easily via a simple familiar action (that I use every time
>             I touch or click on the wrong item).
> 
> 
> 
> 
> 
>         All the best
> 
>         Lisa Seeman
> 
>         LinkedIn<https://eur03.safelinks.protection.outlook.com/?url=http%3A%2F%2Fil.linkedin.com%2Fin%2Flisaseeman%2F&data=01%7C01%7Ca.james%40soton.ac.uk%7Cfb7ce89196ce47faaa5408d6f7ebac50%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=IBtmtTsXwpaIHM3TznPE1icXFB4D%2BhNgr%2BPPAwGcJwg%3D&reserved=0>,
>         Twitter
>         <https://eur03.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2FSeemanLisa&data=01%7C01%7Ca.james%40soton.ac.uk%7Cfb7ce89196ce47faaa5408d6f7ebac50%7C4a5378f929f44d3ebe89669d03ada9d8%7C0&sdata=SW8ymDoTNs0DIFnkIfBh%2FLEq7ISuc1hmq%2FKg7jGYArY%3D&reserved=0>
> 
> 
> 
> 
> 
>

Received on Monday, 24 June 2019 09:06:04 UTC