- From: Steve Lee <steve@opendirective.com>
- Date: Tue, 18 Aug 2015 13:43:52 +0100
- To: "Rochford, John" <john.rochford@umassmed.edu>
- Cc: Jamie Knight <Jamie.Knight@bbc.co.uk>, public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org>
- Message-ID: <CAEsWMvRWZGp-DENgZbVU5qAM_tUTwo9bq_8TQxWBjW2jrEyK_w@mail.gmail.com>
Well said! I think hamberger = more things is the common use and best understanding possible. I hope in general that good design will give clear, easily recognised affordances for important stuff for the particular app. Steve Lee OpenDirective http://opendirective.com On 18 August 2015 at 13:13, Rochford, John <john.rochford@umassmed.edu> wrote: > Jamie and All, > > > > The points Jamie made are great ones, and ones I support. > > > > John > > > > John Rochford <http://profiles.umassmed.edu/profiles/display/132901> > > UMass Medical School/E.K. Shriver Center > > Director, INDEX Program > > Instructor, Family Medicine & Community Health > > www.DisabilityInfo.org <http://www.disabilityinfo.org/> > > Twitter: @ClearHelper <http://twitter.com/ClearHelper> > > [image: Facebook Button] > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>[image: > Twitter Button] <https://twitter.com/NEINDEX> [image: WordPress Logo] > <http://www.disabilityinfo.org/blog/> > > > > *From:* Jamie Knight [mailto:Jamie.Knight@bbc.co.uk] > *Sent:* Tuesday, August 18, 2015 8:06 AM > *To:* EA Draffan > *Cc:* Steve Lee; Rochford, John; public-cognitive-a11y-tf; lisa. seeman > *Subject:* Hamburger menu (was Re: technique to include security) > > > > Hiya. > > > > The hamburger menu and it's three vertical dots friend 'the kebab menu' > are not new at all. > > > > We tested them a few years ago at the BBC. I don't remember the details, > but I can remember the main take away being that explicit menu names were > better. I don't remember how strongly that was found to be. > > > > linked to memory load for making objects actions and options visible > > > > I disagree at this point. Putting everything on the page also tests badly. > > > > As screen space drops, the art is putting the right objects visible on the > page and hiding those who are less important. > > > > A blanket declaration that hiding menus behind iconography is a bit blunt, > I don't think object memory is the difficulty here. > > > > To play devils advocate, all emerging affordances and conventions have to > emerge. Hamburger menus are used across the web and within native mobile > apps. In this regard they are very consistent. > > > > I would hazard that for many users (myself included) consistency of an > icon to mean 'more things' is actually less overload than trying to figure > out what the term picked actually means on each and every website. Three > bars is much easier than interpreting 'more', 'menu', 'all", "..." The > other myriad things people use as menu button labels. > > > > In memory term, I remember one thing (3 lines means more thins) rather > than having to try and remember the wording used on each and every site I > visit. > > > > In my mind consistency and convention lead to affordances and we have to > be careful not to be too alarmed as new conventions arise. > > > > We don't use the hamburger menu right now at the BBC. But I am sure we > will test it again soon and see what happens. > > > > I suspect we will see an inflection point. Where more users know what it > means than those who do not. When that point is I don't know. > > > > My final thought is that the hamburger menu is a convention from the > mobile world. As more and more users use the web on mobile first we may > find that the demographics start to make a big difference. For example > younger users, or poorer users (who only have access to the web on mobile) > are the first to understand the convention. > > > > Sorry that for a bit long! Quite a digression! Will change the subject to > help with the threading. > > > > Jamie + Lion > > > On 18 Aug 2015, at 12:42, EA Draffan <ead@ecs.soton.ac.uk> wrote: > > I agree and interestingly Jakob Nielsen has just come out with some new > guidance about those three lines that we now see as menu items for > responsively designed sites – this is also linked to memory load for making > objects actions and options visible in this case the fact that you lose the > main menu system and are presented with what he calls a ‘hamburger menu’. > http://tinyurl.com/nreydpa > > > > Best wishes > > E.A. > > > > Mrs E.A. Draffan > > WAIS, ECS , University of Southampton > > Mobile +44 (0)7976 289103 > > http://access.ecs.soton.ac.uk > > UK AAATE rep http://www.aaate.net/ > > http://www.emptech.info > > > > *From:* Steve Lee [mailto:steve@opendirective.com > <steve@opendirective.com>] > *Sent:* 18 August 2015 12:04 > *To:* John Rochford > *Cc:* public-cognitive-a11y-tf; lisa. seeman > *Subject:* RE: technique to include security > > > > That's very good > > Steve Lee > Sent from my mobile device Please excuse typing errors > > On 18 Aug 2015 11:58, "Rochford, John" <john.rochford@umassmed.edu> wrote: > > Hi Lisa, > > > > My second impression about this approach is that it could be combined with > recommendations for what developers **should** do. > > > > Example: > > “Minimize the user’s memory load by making objects, actions, and options > visible. The user should not have to remember information from one part of > the dialogue to another. Instructions for use of the system should be > visible or easily retrievable whenever appropriate.” > > > > Reference: Neilson 10 Principles at > http://www.expressiveproductdesign.com/nielsens-10-usability-heuristics-user-interface-design/ > , provided by Steve Lee to our list serve on 8/14. > > > > John > > > > John Rochford <http://profiles.umassmed.edu/profiles/display/132901> > UMass Medical School/E.K. Shriver Center > Director, INDEX Program > Instructor, Family Medicine & Community Health > www.DisabilityInfo.org > Twitter: @ClearHelper <https://twitter.com/clearhelper> > > > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > > > > *From: Rochford, John Sent: Tuesday, August 18, 2015 6:48 AM To: > 'lisa.seeman' <lisa.seeman@zoho.com>; public-cognitive-a11y-tf > <public-cognitive-a11y-tf@w3.org> Subject: RE: technique to include > security > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > Hi Lisa, > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > My first impression about this approach is that it does not provide > developers any recommendations about what they **should** do, which is > the optimal approach. > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > John > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > > > > > > *John Rochford UMass Medical School/E.K. Shriver Center Director, INDEX > Program Instructor, Family Medicine & Community Health > www.DisabilityInfo.org Twitter: @ClearHelper > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > > > > *From: lisa.seeman [mailto:lisa.seeman@zoho.com] Sent: Tuesday, August 18, > 2015 6:02 AM To: public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org> > Subject: technique to include security > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *Hi > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *I was thinking of the following technique as a way to include security > and other considerations > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *"Do not require cognitive abilities when it is avoidable" > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *In security this may include: > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *Requiring that the user has a good working memory or short term memory > required to copy a code > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *Requiring that the user can remember complex passwords > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *Requiring that the user can remeber spelling of terms used in security > questions such as how to spell a strange pets name > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *Requiring that the user can remember visual patterns > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *Having tokans, signing in via email account or face book, or biometrics > are all alternatives to the above > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *In voice systems this may include, > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *? Requiring the user to understand categories, > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *? Requiring the user to remember numbers > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *? can all be used as a barrier to getting human help > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *is is aviodable by having 0 as a reserved digit to access a human > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *In the Web of things this may include: > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > 1. *remembering what symbols mean > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > 2. *remembering sequences to run certain tasks > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *This is aviodable by having simple text with symbols and > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *clear discovrability of how o complete each task > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > *and recovrability from errors > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > * > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > > > > > > *All the best Lisa Seeman Athena ICT Accessibility Projects LinkedIn, > Twitter > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160>* > > > <http://www.facebook.com/pages/New-England-INDEXShriver-CenterUMass-Medical-School/227064920160> > > > > > > ---------------------------- > > http://www.bbc.co.uk > This e-mail (and any attachments) is confidential and may contain personal > views which are not the views of the BBC unless specifically stated. > If you have received it in error, please delete it from your system. > Do not use, copy or disclose the information in any way nor act in > reliance on it and notify the sender immediately. > Please note that the BBC monitors e-mails sent or received. > Further communication will signify your consent to this. > > --------------------- >
Received on Tuesday, 18 August 2015 12:44:22 UTC