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Re: ACTION ITEM: Review of security and privacy issues paper

From: Debra Ruh Global <debra@ruhglobal.com>
Date: Sun, 16 Aug 2015 10:34:41 -0400
Cc: Richard Schwerdtfeger <schwer@us.ibm.com>, public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org>
Message-Id: <20977084-865B-454E-8BA1-44C437B850D0@ruhglobal.com>
To: "Rochford, John" <john.rochford@umassmed.edu>
great job John. We appreciate all your efforts. 

Debra Ruh, Ruh Global Communications & AXSChat 
Global Accessibility and Disability Inclusion Strategist 
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> On Aug 16, 2015, at 10:18 AM, Rochford, John <john.rochford@umassmed.edu> wrote:
> 
> Hi Rich and All,
>  
> Attached is a new version of the Web Security and Privacy Technologies issue paper. As a result of Rich’s feedback:
>  
> I added the following to the section, “Challenges for People with Cognitive Disabilities”.
> ·     may be afraid to trust a web site, thus causing them to cancel a transaction
> o  Note: This is of particular concern for efforts to personalize web sites so they conform to users' accessibility preferences. (E.g., users may be asked whether they trust a web site in order to pass such preferences.) See:
> o  IndieUI
> o  Global Public Inclusive Infrastructure (GPII)
> I added the following to the section, “Challenges for People with Cognitive Disabilities,” below “The scope of the problem is vast because, for examples, people with disabilities:”
> 
> ·     may be unable to become accustomed to a web security and privacy technology because there are multiple versions of it across websites.
>  
> I added the following to the section, “Ease-of-Use Ideas”.
>  
> ·     Develop and use a consistent interface, such as common sets of vocabulary and iconography, across web sites.
>  
> The above was an alteration of the following, which had already existed.
> ·     Develop and use common sets of vocabulary and iconography across web security and privacy technologies.
> Also, it generalizes Rich’s point, specific to CAPTCHA UIs, to all security and privacy technologies.
>  
> John
>  
> John Rochford
> UMass Medical School/E.K. Shriver Center
> Director, INDEX Program
> Instructor, Family Medicine & Community Health
> www.DisabilityInfo.org
> Twitter: @ClearHelper
>  
>  
>  
> -----Original Message-----
> From: Richard Schwerdtfeger [mailto:schwer@us.ibm.com] 
> Sent: Monday, August 03, 2015 9:18 AM
> To: public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org>
> Subject: ACTION ITEM: Review of security and privacy issues paper
>  
> The research was excellent. I would add the following, the first of which was discussed in the IndieUI effort and will be encountered as we move to a more personalized web where the user's personal needs and preferences may be passed to a site so that it may provide essential access.
>  
> Under "Web security and privacy technologies often block people with cognitive and/or physical disabilities who may not be able to:"
> a bullet needs to be added that states:
>  
> When authentication occurs a user may be asked whether they trust the site to be able to pass personal, accessibility-related, preferences to the site. This was discussed in IndieUI work. A user may be afraid to trust a new site and it could cause them to cancel a transaction.  The act of asking the question may create concern for any impaired user and for the mature market this may cause even greater concern.
>  
> Under "Many people with cognitive disabilities:" add a bullet:
> Users may not be familiar with how to operate the captcha form as its look and feel vary from site to site.
>  
>  
> A solution for the last one would be a consistent personalized appearance
> across web sites. Different forms of authentication, such as a a NFC 
> device with a security key is a way to provide simplified consistent
> access and avoid varying captcha UIs.
>  
>  
>  
> Rich Schwerdtfeger
>  
>  
> <SecurityPrivacy2015.html>

Received on Sunday, 16 August 2015 14:35:18 UTC

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