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RE: user research module

From: Boland Jr, Frederick E. <frederick.boland@nist.gov>
Date: Mon, 1 Dec 2014 15:01:07 +0000
To: EA Draffan <ead@ecs.soton.ac.uk>, "Rochford, John" <john.rochford@umassmed.edu>, lisa.seeman <lisa.seeman@zoho.com>, public-cognitive-a11y-tf <public-cognitive-a11y-tf@w3.org>
CC: Michael Cooper <cooper@w3.org>
Message-ID: <14fad3c9995e4b6f80a35ce439b5d9aa@BY1PR09MB0360.namprd09.prod.outlook.com>
Agree - a glossary of important terms used and their sources would be good.. The W3C Quality Assurance Framework: Specification Guidelines - http://www.w3.org/TR/qaframe-spec/

 Good Practice 9 says: Define Unfamiliar Terms in Line and Consolidate The Definitions In a Glossary Section - http://www.w3.org/TR/qaframe-spec/#define-terms-inline-gp

and Good Practice 10 says: Use Terms Already Defined Without Changing Their Definition- http://www.w3.org/TR/qaframe-spec/#reuse-terms-gp

If we need to change the way we use terms from existing convention we should give explanation/rationale..  

-----Original Message-----
From: EA Draffan [mailto:ead@ecs.soton.ac.uk] 
Sent: Sunday, November 30, 2014 3:04 PM
To: Rochford, John; lisa.seeman; public-cognitive-a11y-tf
Cc: Michael Cooper
Subject: RE: user research module

1) Just thinking about the issues of international use of disability terminology - perhaps we need a glossary as this may also apply to the 'way' in which we use terms such as  'dyslexic' which does not usually cause problems in Europe, Australia etc and is used by the International Dyslexia Association http://www.interdys.org/FAQ.htm .   

3) I believe the quote about dementia came from Policy Brief for Heads of Government: The Global Impact of Dementia 2013–2050 Published by Alzheimer’s Disease International (ADI), London. December 2013 Copyright © Alzheimer’s Disease International  http://www.alz.co.uk/research/GlobalImpactDementia2013.pdf 

Best wishes

Mrs E.A. Draffan
WAIS, ECS , University of Southampton
Mobile +44 (0)7976 289103

UK AAATE rep http://www.aaate.net/


From: Rochford, John [mailto:john.rochford@umassmed.edu]
Sent: 30 November 2014 17:27
To: lisa.seeman; public-cognitive-a11y-tf
Cc: Michael Cooper
Subject: RE: user research module

Hi Lisa,

Here is my feedback about the draft of the user-research module. My focus is on the content. If my focus was on copyediting, I would have a lot more comments.

1) Throughout the document, there are references to “… people with learning disabilities and cognitive disabilities …”. Learning disabilities are a subset of cognitive disabilities.
• Suggestion: use simply “cognitive disabilities”.
2) The abstract and the beginning of the introduction indicate we are addressing “Web technologies”. Section 1.1, “Importance of This Document”, references “the Web and ICT”, “the Internet and ICT”, the “Web of Things”, and “standard applications”. 
• Suggestion: explain that “Web Technologies” is meant as a generic term that includes the technologies of the Internet, ICT, and the Web of Things. *OR* • Suggestion: use the term “Information and Communications Technology (ICT) because it is all-encompassing. *OR* • Suggestion: address only “Web Technologies” throughout the document. As Michael has pointed out, web technologies should be our focus.
3) There is no reference for section 1.1’s statement that “By 2050 it is projected there will be 115 million people with dementia worldwide.”
• Suggestion: Add a footnote that contains the reference.
4) In section 2, “Summary of User Groups and Cognitive Function”, the example “Understanding Social Cues” is provided for “Behavioral”. A behavior is an observable, measurable action. Understanding cannot be observed or measured. Only actions that indicate understanding can be.
• Suggestion: List an observable, measurable action for “Behavioral”.
• Note: I may be misunderstanding your use of “Behavioral” and/or “Behavioral Abstraction”.
5) In section 2, there is a reference to “a dyslexic”. People in the U.S. consider such references to be insulting.
• Use people-first language, such as “a person with dyslexia”.
6) In section 3.1.7, “Specific Technologies”, the assistive-technology examples listed are of commercial products. 
• Suggestion: Instead, list assistive technologies generically, such as “text-to-speech”, “speech recognition”, etc..
7) This document is overwhelmingly-long. My guess is that, as a result, few people will read it in its entirety. Michael has made the same point.
• Suggestion: Divide the document into linked, short documents.


John Rochford
UMass Medical School/E.K. Shriver Center Director, INDEX Program Instructor, Family Medicine & Community Health http://www.DisabilityInfo.org

Twitter: @ClearHelper

From: lisa.seeman [mailto:lisa.seeman@zoho.com]
Sent: Tuesday, November 25, 2014 8:34 AM
To: public-cognitive-a11y-tf
Cc: Michael Cooper
Subject: user research module

Hi folks

We have a draft of the user research module

see https://rawgit.com/w3c/wcag/coga-gap-analysis-2014-fpwd/coga/user-research.html

The ADD section needs updating (which I will coordinate with Michael over). Also I just noted that the aphasia and non vocal sections are out of date and not merged.  However the other sections are ready for proofreading and other comments.

Some major changes
• I changed the introduction to make it in line with the user research publication
• I added a summary with the cognitive function table. Please check this section and make sure you agree with the summary
• I added the cognitive research section from the Athena-ICT website.
• The document is also restructured a bit. For example Cognitive research and methodologies is at the end. I removed sections like the business case which is not part of the user group research.
Please let me know what changes (if any) you consider necessary for us to ask our parent groups to approve it as a first working draft

All the best

Lisa Seeman

Athena ICT Accessibility Projects 
LinkedIn, Twitter
Received on Monday, 1 December 2014 15:01:42 UTC

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